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Dr Russell Brent Jackson, DO
4 specialties155 E Sonterra Blvd, San Antonio, TX4.92
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.60
Bedside manner
4.95
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
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Available appointments
All provider availability
All provider availabilityToday, Apr 23 – Wed, May 6
Insurances acceptedAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
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Dr Russell Brent Jackson, DO
Dr. Jackson specializes in the treatment of all conditions of the upper extremity, indlucing fingers, hand, wrist, elbow, shoulder, and collar bone. He is not currently accepting new patients for lower extremity, hip, or spine.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.60
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
267 reviews
Most relevant
I don’t quite who I was talking to. The mask and him not introducing himself. Could not tell if he was dct or an assistant
April 16, 2021Carlos R.Verified patient
Doctor and staff We're very professional office was clean and the music was soothing from the Bose radio in the waiting room
January 12, 2017Roland G.Verified patient
He was quick but took the time to answer all of my concerns. He was professional and made me feel very easy to talk to him.
February 17, 2015Charles W.Verified patient
Very pleasant person to talk to. Listened to every thing I had to say and answered all my questions. Very professional Dr.
July 20, 2017Anthony S.Verified patient
I was pleased with the doctor I saw. He explained a lot to me that made sense unlike other doctors I have been too
September 15, 2022Sandra S.Verified patient
Dr. Jackson and staff were very professional and thorough. I never felt rushed or ignored at any time. Great visit.
June 6, 2019Allen M.Verified patient
Dr. Jackson was thorough, understanding, and right on time. He seemed very knowledgeable and I fully recommend him.
ARVerified patient
Conservative approach. Relies on evidence-based medicine. Sound advice regarding treatment. Lovely calm demeanor.
September 11, 2017Barbara M.Verified patient
Super nice guy! Took the time to explain our daughters injury with us and we felt very well prepared when we left.
May 2, 2016Tatem C.Verified patient
Very professional and honest. I don't like seeing doctors, but if I had to, I wish they were all like Dr. Jackson!
April 22, 2016Paris C.Verified patient
Very pleased. Had shoulder issues for years and just moved to San Antonio and needed a new doctor. Very pleased
December 1, 2016Initials hidden
So sweet! His wife was the receptionist and she was GREAT! Made us feel so at home! We got so lucky with him!
March 25, 2015Brenner G.Verified patient
Dr. Jackson is great! Concerned, caring, understanding, listens and hears the issue.....great professional!
June 16, 2016Kimberly C.Verified patient
I liked his conservative approach to wellness.
Very personable and friendly. Great office staff too!!
May 19, 2016Brandon C.Verified patient
Dr. Jackson was awesome. Explained the condition and offered treatment same visit. Highly recommended!
June 8, 2015David M.Verified patient
Excellent Customer Service on a Same Day appointment. My mom booked it on line. The staff was great!!
July 11, 2016Brianna V.Verified patient
Figured out the problem and resolved my wrist pain issue that had been nagging me for almost a year!
January 14, 2015Timothy H.Verified patient
He was an excellent doctor, listened to me and provided the best course of action for my treatment.
January 8, 2018Noe D.Verified patient
Dr. Jackson and his staff were excellent. He listened attentively and was very respectful of my time
DHVerified patient
Dr, Jackson is always very thorough and professional, and he clearly cares about his patients.
September 28, 2017Annette K.Verified patient
Professional office staff and medical personnel. Will use again. Recommend to all.
Earl S.
April 30, 2021Earl S.Verified patient
Dr. Jackson was a pleasant doctor and very professional. His expertise is not to be denied.
Initials hidden
Dr. Jackson took time to listen to me and was very responsive. Would definitely recommend.
RHVerified patient
Nice. And knowledgeable. Very helpful. Was able to get seen the same day as I called
October 24, 2014Initials hidden
All staff were very professional and displayed great communication skills.
May 27, 2016John K.Verified patient
Very polite and told me exactly what i needed to knkw about my shoulder.
July 13, 2017Brandon H.Verified patient
Very informative and helpful. The staff were very courteous and polite.
October 25, 2016Kathleen F.Verified patient
I had a great experience. The staff and the doctor were very pleasant.
July 8, 2016Initials hidden
Very professional. Short wait time. A+++ on shoulder surgery outcome.
July 26, 2016Eileen H.Verified patient
Dr Jackson and his staff were very friendly and very professional!
January 24, 2019Susan S.Verified patient
Appt went great. Right on time. Dr. Jackson was wonderful. Thanks.
March 29, 2016David W.Verified patient
The office staff was very nice- very timely - Dr. Jackson was great.
LMVerified patient
Dr. Jackson was very nice, informative and took his time with me.
February 22, 2021Deborah L.Verified patient
Amazing!! Entire team the best!!! PA was awesome!!! Thank you!!!
January 2, 2020Chad C.Verified patient
Couteous and friendly staff. Seemed to know what they are doing.
November 28, 2016Daniel M.Verified patient
Quite simply the best physician I have ever seen in all regards.
November 15, 2015Adam H.Verified patient
Dr. Jackson was very understanding and concerned with my pain.
July 30, 2015Monica M.Verified patient
Both he and his PA were extremely professional and very nice!
Teresa W.Verified patient
I liked everyone. Everbody was really nice and professional.
February 21, 2015Diane H.Verified patient
He was great and took the time to answer all my questions..
January 30, 2015Darrel D.Verified patient
Excellent appraisal and treatment. Dr Trautmannn is A+
June 10, 2021John B.Verified patient
Great guy ... staff is very friendly and professional.
Alonso P.Verified patient
Have been going to see him for years ... Good Doctor!
Initials hidden
Visit went smoothly and the doctor listened very well.
January 15, 2016Initials hidden
Professional, great staff! Thank you very much!!!!!
March 23, 2017Linda Rae W.Verified patient
Outstanding staff. Luke is awesome
November 9, 2023Ken N.Verified patient
Great experience all around.
August 25, 2023David T.Verified patient
Excellent experience. Friendly and efficient office staff. Knowledgeable Dr. & PA. Explained everything well before procedure. Procedure completed in timely manner. I highly recommend Dr. Jackson and his staff.
September 8, 2022Daniel M.Verified patient
Everyone in this office is extremely friendly. It is a bonus that you can fill out all your paperwork online ahead if time. It is also fantastic that you can get needed X-rays in the office. I have a couple concerns that prevents me from giving a stellar review:
1. I mentioned repeatedly where I experience most of my pain, yet I feel like the steroid shot I received was not focused on that area.
2. The steroid shot was super painful - felt like areas were hit that should not be (more than once). I have had same shots in cervical spine that were less painful. This is worth mentioning because the extent of the sudden shooting pain during the injection actually caused feta/anxiety that some damage was done. This is likely not true, but for whatever reason it is how I felt when done and even now a day later.
July 1, 2022Initials hidden
Excellent experience across the board!!!
Anne R.Verified patient
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