Kelly Marchena, LMSW

Psychotherapist
4.60

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
5.00
Bedside manner
4.33
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Harvard Pilgrim Health Care
UnitedHealthOne
Caterpillar
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Available appointments
Kelly Marchena, LMSW
NY
All provider availabilityAll provider availability
Today, Apr 5 – Sat, Apr 18
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Harvard Pilgrim Health Care
UnitedHealthOne
Caterpillar

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
5.00
Bedside manner
4.33
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5 reviews
Most relevant
Kelly was nice and I feel that we could have worked together if things were more organized and logistics unfolded better. I certainly don’t blame the individual therapist for all of that. I think it was more the practice leaving all the logistics in the hands of the therapist—communication was so hard and there were multiple channels contacting for different information, before we could even sit down to have an actual first session. Forms were all over the place—I put a lot of time on completing the introductory forms but I don’t think what I prepared was acknowledged. I would just not book a therapist from Zocdoc again. Also maybe it’s just typical of online modalities but it felt like I was just one of the many bookings passing by and the session didn’t feel engaged.
Kelly is the best! She is incredibly supportive, professional, and easy to talk to. From my first visit, I felt comfortable and truly listened to. She created this warm, safe, and welcoming space where I've felt comfortable opening up and working through personal challenges. I am really grateful that I found her because the care I’ve received is top tier. I would definitely recommend her to anyone looking for a caring and supportive therapist.
Verified patient
I began seeing Kelly about 1 year ago to address relationship difficulties. Since seeing her I have learned and developed effective communication skills and interpersonal skills which has helped me in my personal and work relationships. Kelly is compassionate and attentive and created a safe space where I felt comfortable. I would recommend to anyone seeking therapy.
Verified patient