At East Lake Medical Clinic, we provided urgent care for acute illnesses and injuries as well as chronic disease management. Dr. Dustin Ly, MD is Board Certified in American Board of Internal Medicine. He takes pride in his work and personally seeing all of his patients. For continuity of care, he also sees patients in local hospital and nursing homes. Urgent Care Services Primary Care Chronic care Medical Weight Loss Flu Injuries from Works, Sports, Motor Accidents STD: Testing and treatments DOT physicals Medical Marijuana *NEW* Pre-employment exams School and Sport physical exams Travel Medicines Vaccinations TB testing WoundCare Labs test in office. Telemedicine Telehealth Urgent Care VA clearance Surgery Clearance Covid-19 Testings Rapid swap PCR

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.86

Wait time

4.61

Bedside manner

4.88

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779 reviews

Most relevant

Disappointed. I booked this appointment after seeing good reviews. The office was nice and clean but

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Doctors are very friendly and considerate, can ask questions about issues even if it isn’t what you are there for.

January 6, 2026Sharon T.Verified patient

This doctor and staff were professionals, helpful, patient, the quick in and out was greatly appreciated,

November 27, 2025John W.Verified patient

Front desk staff was extremely questionable. All three of the folks working were unprofessional and not helpful in anyway.

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My experience was wonderful. I would certainly recommend to another.

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Great communication and attention to detail from the moment I walked in until the moment I walked out. Very well ran.

November 11, 2023Tim G.Verified patient

Awesome staff. Very professional and very thorough and caring about the patient concerns and needs.

January 31, 2025Zinnia S.Verified patient

Everyone we encountered was thorough, friendly, patient, and caring.

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He was very thorough and explained everything to me in detail. I am very satisfied with him and the treatment I received.

February 8, 2020Linden S.Verified patient

I am big on cleansingness and friendly and this office was both

March 10, 2026Nancy M.Verified patient

Very nice staff! It was very nice insde the office! The doctor was out quickly. I would recommend him to others!

May 5, 2022Arleny P.Verified patient

I've only been here once imitil visit do to early to tellnsnything

January 16, 2026ROBERT M.Verified patient

I think Dr. Ly is great, He takes the time to listen to your medical concerns. His staff is efficient and friendly.

August 19, 2014Initials hidden

The doctor and staff are friendly making the visit pleasant. Would definitely recommend this office to anyone.

January 24, 2022Christopher M.Verified patient

New patient. Twas rather brief. Got a quick prescription. Looking forward to the follow up.

October 29, 2024Nicholas T.Verified patient

He is a very caring individual that treat you like a person not just another has your best interest at heart

July 6, 2015Thomas F.Verified patient

Pleasant, Understanding, Intelligent, Looking out for the Best of what he knows to be True... Very Honest!(;

July 20, 2015Manette V.Verified patient

I missed my appointment I didn't get a message about it

February 24, 2026Kristi F.Verified patient

Doctor was awesome. He listened, explained and told me he would create a plan to address my issues.

June 16, 2023Andrew M.Verified patient

I found him kind and ready to listen to all I had to say. He has been so helpful. Especially to a snowbird.

January 17, 2015Carol N.Verified patient

Clean office, quiet and safe location, fast service, friendly staff. Will definitely keep going back.

December 13, 2022Jesus L.Verified patient

They were terrible and the staff was rude. They are Greedy and after only your money. Not helpful at all.

December 3, 2015Initials hidden

Dr Ly is professional and extremely thourough. His patient care is excellent. I would highly recommend.

July 18, 2017Christie A.Verified patient

Awesome! People are very polite and respectful. Get the right doctor and the right team. Thanks a lot!

February 25, 2020Elias R.Verified patient

Went in for new patient appointment and was treated good. Everyone as very friendly and helpful.

October 25, 2022Shane L.Verified patient

Dr. Ly was awesome!! He really cares about his patients and their well being. I highly recommend him.

April 14, 2017Andria B.Verified patient

Doctor was so polite and listened. Also the nurse who took vitals, a young man, so friendly

April 7, 2023Marta G.Verified patient

The doctor is very professional and attentive. He listens, explains, and focuses on the patient.

July 9, 2019Maria C.Verified patient

Very professional and shows a lot of interest in treating a problem I am having.

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He was awesome. Maybe just thecright pesonality i needed to be comfortable

January 7, 2025James M.Verified patient

He is more concerned about my health than in getting rid of me quickly. He is a very pleasant man.

December 15, 2014James L.Verified patient

Really listen to me, and I love the fact that he pays close attention. The staff is also great

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I was seen before my appointment time. They were all friendly and professional.

February 22, 2024Lisa P.Verified patient

Great listener and understanding about my needs and concerns.

May 20, 2025Lloyd S.Verified patient

Dr Ly asked questions and listened to my answers. He gave clear instructions and advice.

May 9, 2022Cathleen N.Verified patient

Yes I will go back. I had a question and I email the Doctor and I got a quick response

September 17, 2021Carmen R.Verified patient

it was great , the staff was friendly and knowledgeable,and yes i’m going back

September 14, 2023Brenda G.Verified patient

My visits to Dr. Ly’s office are always quick and painless. Definitely recommend him.

January 23, 2019Kira I P.Verified patient

It went quick, good communication, and great assistance with follow ups included.

July 22, 2021Richard N.Verified patient

The Dr listens to my concerns and addressed them! 10/10

March 27, 2025Marcline B.Verified patient

It was a good visit. I like his thinking about trying to decrease unnecessary meds.

October 22, 2015Initials hidden

very profesional and very helpfull, took the time to listen and help me.

November 18, 2023Cindy C.Verified patient

Everything was spot on. In other words, very friendly and effective staff.

Richard B.Verified patient

Check in went very well. The whole staff was very nice and helpful.

May 27, 2026Charles C.Verified patient

My visit was excellent in every way possible highly recommended

March 26, 2025Ravic B.Verified patient

Front desk team rude the Girl not the guys Aprn seemed to forget to provide the care I asked for.

June 30, 2026Karina O.Verified patient

The Dr was very professional , she ordered labs and a specialist , that’s good because make us feel good cared and protected

August 1, 2025Alcibiades M.Verified patient

Good doctor, they did seem a bit overbooked, which caused longer wait times.

September 26, 2025Adrian B.Verified patient

Everyone was very friendly and straight to the point.

December 16, 2025Helen R.Verified patient

Was the best decision I made going to a new doctor office.

July 30, 2025Elizabeth G.Verified patient