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Empire Eye Care

Optometrist2610 Frederick Douglass Blvd, New York, NY
4.75

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.75
Wait time
4.71
Bedside manner
4.87
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
UnitedHealthcare
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Available appointments
In office
2610 Frederick Douglass Blvd, New York, NY 10030
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
UnitedHealthcare
1 office location
In office
2610 Frederick Douglass Blvd, New York, NY 10030

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.75
Wait time
4.71
Bedside manner
4.87
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119 reviews
Most relevant
Very friendly staff clean off and latest exam equipment! Will definitely recommend and revisit!
Verified patient
The doctor and assistant were great, made you feel at home & safe. Great communication and fast.
Verified patient
I highly recommend Dr. Lewis. He is friendly, helpful and knowledgeable. The office is spotlessly clean and modern.
Verified patient
My doctor was friendly and informative, he took the time to explain every procedure.
Verified patient
Clean. Professional. Accommodating. I will definitely be back
Verified patient
Great doctor and it was my first time with him. My new doc
Verified patient
Medicad wasn't accepted there. zocdoc listed it as such
Verified patient
I would return. It was a good overall experience.
Dr Lewis is awesome. He listened to all of my concerns and was methodical in his approach to them. Excellent bedside manner, friendly, genuinely cares. His front desk admin was super friendly and fun to talk (and has great taste in music!). Overall a great experience at Dr Lewis' office. Thanks!
Verified patient
The man at the front desk was very kind and helpful, but after I was seen for the initial exam, I had to wait over 40 minutes to be seen by the doctor though I was the only person there. The front desk man did not know where the doctor went either. When he came back he was incredibly brief, slightly smelled of beer, and disappeared immediately afterwards before I could ask any follow up questions about the appointment. Nice clean space though. Quick once I was finally seen.
Good experience and quick
Verified patient
My experience was great. It was my very first visit and the Staff and Dr. Justin were very professional. The atmosphere was very clean and welcoming, Presentation and office layout was very nice. Dr. Justin is a great communicator and I felt very comfortable. I would recommend other patients anyday. Keep up the great work. 10/10
Verified patient
Let’s just sum the entire experience up by saying it’s pretty obvious that this is a new location or practice. Super obviously understaffed/underprepared and the physician provided some really poor guidance in recommending I wear my contact lenses 45 minutes after dilation. I won’t return
Verified patient
quick , great listener & nice
Verified patient
Front desk staff is very friendly
Verified patient
Friendly. Great addition to the neighborhood
Great experience! Will be back!
Verified patient
Lovely office and environment! The staff was very polite,professional and helpful. The doctor was very thorough and professional and went beyond to ensure any questions were answered. Will be returning!
Quick efficient and resourceful
Verified patient
Stunning
Verified patient
Everything was great.
Great experience
Verified patient
He is a great provider spoke clearly and explained the questions that I had asked I would recommend him and the staff was awesome.
Verified patient
I was happy to find a location I could walk to and that was well kept. The location was very clean and had a nice music playlist. The staff working the day I went was attentive, friendly. Dr. Justin Lewis took his time to read my chart, explain everything that was going to be done. I went in nervous and I left feeling a calmness.
Verified patient
Dr. Lewis was helpful, patient and kind when explaining the eye exam and taking my measurements. He helped me get the right Rx for me.
Verified patient
The office atmosphere was calm, very clean and inviting. Dr Lewis and his staff were professional and friendly and took the time to explain everything from my insurance benefits, the exams and the frame options in great detail.
Verified patient
Dr Lewis was friendly and professional
I got the impression he was completely biased. When I set my appointment I put the type of insurance my daughter had and if they didn’t take metro plus they could have called me and let me know instead of wasting my time going there to not see my daughter. This is also the first place I’ve ever went to where they ask for my daughter’s social security and wouldn’t see her without her social security. After providing the info they asked for they still refused to see her. You can tell this isn’t a place that likes to take middle class. It’s all about the money not the patients. Shame on you!
Verified patient
Great appointment.
Verified patient
Nice clean office. Friendly staff, knowledgeable doctor, and a thorough exam. The glasses sale at the end was pricier than I had planned. Getting a copy of my prescription was a bit of a hassle and they charge to give you your PD (pupillary distance) number which was unexpected. Overall definitely recommend.
This was the BEST optometrist appointment I’ve ever had and I’ve been going to get eye exams for over 15 years. After moving, I was nervous to try a new eye doctor but rest assured Dr. Lewis is top of the line! He has all of the new technologies including a machine that takes a picture of the inside of your eyeball, something I’ve never had done before. The exam itself went smooth, was quick, and very accurate. After the initial exam, we did a contact consultation. I was provided an initial starter pair of contacts that I was able to take home. They worked great. After that, the doctor and I looked through all the frames he had under Medicaid, which he had many, more than I have ever seen at any other eye provider! After looking through pairs, he helped me decide on a very snazzy pair to get. I also bought the contacts there and he offered an acuve contacts rebate so I will be rebated from the contact manufacture. I will definitely be going back to him for all future eye needs.
Would highly recommend.
Verified patient
He was great. Very professional and straight to the point. Beautiful selection of insured glasses and a clean office. Will recommend him to others and continue using him for regular checkups.
Verified patient
Dr. Lewis and his team are a welcomed asset to our community. Great technology made my visit a breeze, without some of the rudimentary tests that other offices employ. Everything was great right down to the no pressure eyewear try-on process. Very happy indeed with the service and care received. Highly recommend.
Verified patient
Dr. Lewis was great. Super friendly. He explained everything thoroughly and didn’t mind answering any of my questions. I highly recommend.
Verified patient
Dr. Lewis is very professional and helpful. He was articulate in explaining my issues, and answering my questions. I feel confident in what we discussed, and the path forward with my eye care, and I can't wait to get my new glasses.
Verified patient
Great experience! Knowledgeable doctor! Amazing up to date equipment! Great communicator and amazing prices! Got a same day appointment through zoc doc with absolutely no issues! Great addition to my community! Takes most major insurances! Great selection of designer and insured frames! The staff is friendly and attentive! I think we spoke about my entire life during my visit! 10/10 would recommend.
Verified patient
Dr. Lewis and his staff took the time to get to know me and my vision history. They were professional with that personal touch that sets great doctors apart from the rest. The office is clean and spacious, so if there ever is a wait time, I definitely feel comfortable. All-in-all I’m really happy to have found an Optometrist I’ll swear by for years to come.
Verified patient
I had a wonderful experience with Dr. Lewis. Very professional and attentive! Happy they just opened few blocks away from me.
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