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NGALAME EMPOWER PSYCHIATRY, PLLC

Family Psychiatric & Mental Health Nurse Practitioner

4.85

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.85

Wait time

4.90

Bedside manner

4.79

Insurances accepted

99% of patients have successfully booked with these insurances

UnitedHealthcare

Empire Blue Cross Blue Shield (Health)

UnitedHealthcare Oxford

Aetna

Meritain Health

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NGALAME EMPOWER PSYCHIATRY, PLLC

All provider availability

Today, Apr 3 – Thu, Apr 16

Insurances accepted

99% of patients have successfully booked with these insurances

UnitedHealthcare

Empire Blue Cross Blue Shield (Health)

UnitedHealthcare Oxford

Aetna

Meritain Health

Providers at NGALAME EMPOWER PSYCHIATRY, PLLC (0)

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NGALAME EMPOWER PSYCHIATRY, PLLC

Providing holistic services that empowers and uplifts all. Nonjudgemental space for you to be open so that we hear your story, and together come up a plan for success for the goals you set.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.85

Wait time

4.90

Bedside manner

4.79

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

82 reviews

Most relevant

Dr. Bess is so kind and personable. During appointments, I feel heard! She is thorough and consistent. I highly recommend!

October 4, 2025Shameelah A.Verified patient

I have seen DNP Ngalame for a few years now and she has been great! Very responsive, flexible, and caring provider!

LGVerified patient

I found this therapist to be really pushy and ready to bill my insurance. 0 outta 10 would not recommend.

January 22, 2026Crystal M.Verified patient

She is an amazing dr and she listens well and helps me solve all of my issues

March 30, 2026Mario L.Verified patient

very professional and kind. advocates for patients and asks thorough questions.

JBVerified patient

Dr. Bess is amazing and kind. I’ve been seeing her for over a year and she truly cares about people.

May 15, 2025Valerie B.Verified patient

My visit was smooth and easy. The doctor really helped me clarify next steps and understand better the science behind my meds

March 1, 2023Lyra D.Verified patient

I liked the fact that she listened to me and really tried to understand my symptoms so as to give me the best possible care.

BTVerified patient

very professional new what she was talking. ************

AKVerified patient

The appointment was great and the doctor was polite and friendly. She knew exactly what my needs were...

February 25, 2023Sherry P.Verified patient

Dr. Bess is awesome! So kind and helpful! Really recommend!

Initials hidden

She did an amazing job! 10/10 service and communication

September 30, 2025Mario L.Verified patient

Dr Bess was amazing! Very thorough, very friendly, and so good with my son. Highly recommend her!

March 25, 2023James L.Verified patient

Good communication. Friendly manner, great knowledge. Would recommend

October 19, 2023Charles L.Verified patient

I really felt like she cared and was an amazing listener and was kind

February 18, 2023Bianca D.Verified patient

If you are considering Dr. Ngalame, you need to take a second and just make the decision to give her a shot. She is no nonsense, but listens to what you have to say, and has very candid feedback that sticks with you. There are no instances where I have felt any judgment, or like there was any effort to challenge me in a way that confused, concerned, or upset me - when I get into the hard stuff, the tricky things, I am met with a caring attitude and am given really well thought out examples of real life scenarios which allow me to rationalize that, hey, I am not alone, and I am on the right path. Whether you are someone with years of experience in therapy, or someone that is looking to begin their journey to better themselves and their mental health, Dr. Ngalame is worth your time. Worth noting, she is not the kind of Dr. to push medications down your throat or try to convince you that you NEED medication, she was very open to holistic and non medicated approaches to treatment.

AWVerified patient

It was a good session

January 12, 2026alexis R.Verified patient

Excellent clinician. She was attentive, thorough, and approached my concerns with real care and expertise. She asked thoughtful questions, validated what I had been experiencing, and provided a clear diagnosis and treatment plan. I felt respected and genuinely supported throughout the session. I would absolutely recommend her.

November 17, 2025Alexandra M.Verified patient

Doctor Ngalame is very thorough and detail oriented. She took the time in my assessment and follows through quickly, all of which I greatly appreciate. Happy to now have her as my provider!

AHVerified patient

She was extremely helpfully, knew exactly what i was taking about and understood my issues. she new what to ask. She was great

AKVerified patient

Very thorough. Cares, and talks about problems.

PJVerified patient

Very supportive and understanding

July 25, 2025Luis G.Verified patient

Dr Bess is amazing and listens.

June 28, 2025Valerie B.Verified patient

I’m so thankful I found Dr. Ngalame. After spending over 8 hours on Zocdoc searching for same day help for an urgent matter, over 10 providers canceled but not her. She kept her word, listened with compassion, and went above and beyond to support me. I was feeling hopeless and unsure of my future, but thanks to her, I smiled today. She gave me the strength to get up, take action, and believe things could get better. Dr. Ngalame restored my faith in people when I needed it most. If you’re unsure about booking with her—please do. She’s truly exceptional, and I’m grateful to have found her

May 3, 2025Tatiana M.Verified patient

My experience with jackline was extremely excellent, she listened very well, also understood my situation and that alone made me happy, she is on point with everything from writing me my medication and sending it instantly, she is a prime example of a doctor that cares a lot about the patients best needs and wellbeing. She is a great therapist as well, looking forward to talking to her on my next visit.

May 3, 2025Joey M.Verified patient

Dr. Bess is a great listener and does the best of addressing my needs and concerns. She has been my doctor for 2 years and my symptoms have greatly improved with her knowledge and understanding. She takes your concerns seriously and never brushes them off. 100% recommend her!

Taylor R.Verified patient

Thank you for the excellent care and support you provided me during our visits. You genuinely care about your patient's well-being; your expertise and guidance have made a significant difference in my mental health. I always look forward to our conversations and appreciate your thoughtful and compassionate approach. Thank you for being such an integral part of my journey towards improved mental health.

KBVerified patient

Put my needs first and very friendly

March 17, 2023Amber Z.Verified patient

Dr Ngalame is great! She is patient, thorough, and cares. She has helped me tremendously and I am grateful for her knowledge and professionalism.

LDVerified patient

Dr. Bess is very kind, supportive, and understanding. She asks all the right questions, and makes sure that the plan for ongoing care is on track.

JDVerified patient

Dr. Ngalame was simply amazing, knowledgeable, passionate, empathetic and thorough! I felt motivated and I am definitely looking to our next meeting.

JCVerified patient

Jackline was timely, professional and easy to talk to. She made me feel at ease which helped my anxiety tremendously. I was nervous doing telehalth for the first time. I’ll definitely recommend her to others.

MTVerified patient

I saw Dr. Bess and had a great visit. She was compassionate and professional . She was able to see me right away which was so helpful . I highly recommend Dr. Bess for management of ADHD and MAT.

LHVerified patient

Dr. Ngalame is a good and caring Dr. She was very punctual for our online meeting. I had a wonderful encounter with her. She was ver attentive to my concerns. She took time to educate me on treatment options and medications time effects. All in all, she have an excellent mastery of her job. So I will highly recommend her to anyone who needs help.

YBVerified patient

Jackline is very attentive and thorough with her questions and follow up. She is also positive in our meetings and supportive. . I was able to finally find the right medication with Jackline and that has made all the difference in my life.

GSVerified patient

Dr. Ngalame is a wonderful doctor who has only been attentive and respectful, quick with responses, and incredibly thoughtful.

NVVerified patient

I am so grateful for finding this practice! She’s patient, understanding, and very helpful. I feel so comfortable when talking with Dr. Ngalame. You can tell that she loves what she does. It was very hard finding someone who will listen and work with you to find the appropriate treatment. I highly recommend her to others. Thank you so much for everything you’re doing for me and others.

TJVerified patient

Initials hidden

January 13, 2026Emily F.Verified patient

Initials hidden

January 8, 2026kevin B.Verified patient

Initials hidden