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Empower U Outpatient Services
4.97
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.84
Bedside manner
4.98
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
Blue Cross Blue Shield of Illinois
Aetna
Blue Cross Blue Shield of Texas
Horizon
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Insurances accepted
99% of patients have successfully booked with these insurancesAnthem Blue Cross Blue ShieldBlue Cross Blue Shield of IllinoisAetnaBlue Cross Blue Shield of TexasHorizon
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Empower U Outpatient Services
Empower U Outpatient Services offers a safe place for you to begin or continue your journey to well-being. Whether it is virtual or in person – it is a safe, compassionate, and trustworthy space where you can find the support and resources you need to improve your mental well-being. We are committed to providing confidentiality, inclusivity, and evidence-based practices in order to lead you towards healing and personal growth in a positive and empowering manner.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.84
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
147 reviews
Most relevant
Ava is amazing! Truly remarkable in guiding me in the direction I needed to hear.
May 2, 2025Alberto C.Verified patient
Just a thank you. You made today easier to get through and I can’t wait for our next session
October 27, 2023Tonya R.Verified patient
Certainly recommend and looking forward to future sessions!
November 8, 2023Initials hidden
She made me feel heard
March 8, 2025Leyli J.Verified patient
Eva is fantastic. Highly recommend.
Thomas C.Verified patient
Excited to start with a new therapist that's approachable. Highly recommend.
Initials hidden
Everyone needs someone to talk to even if your just having a bad day.. great person to talk to talk to!
July 26, 2024Tracey R.Verified patient
Had my first visit. I felt comfortable. Looking forward to my next appointment
Initials hidden
Very comfortable and helpful
May 28, 2026Initials hidden
Great start , edited to see how this goes
August 9, 2025Enzo D.Verified patient
First session was wonderful! Robert is a great listener and I felt very comfortable with him I look forward to future sessions!
August 22, 2024Thomas K.Verified patient
Good , I will go back with him again
May 31, 2024Javier A.Verified patient
Lauren was very helpful in a time of need. Not only was she professional but would work through each problem individually with me. I highly recommend her.
RRVerified patient
I enjoyed my first meeting with Cassandra she was open to hearing what I had to say and I felt I was in a safe space. I felt great after speaking with her.
June 12, 2025Janice C.Verified patient
Fantastic
Janae K.Verified patient
Batia was one of the best therapists I've ever met. Patient, smart, receptive and flexible! Highly recommend
SCVerified patient
My first appointment went very well. Amanda was helpful and informative.
March 28, 2024Anthony G.Verified patient
Great listener, I felt heard.
June 27, 2024Salvatore G.Verified patient
Ashley is amazing! First time ever having a therapy session and she made me feel so comfortable and at ease!
JPVerified patient
It was my first session I felt very comfortable with her.
June 11, 2026Ayana W.Verified patient
It’s was easy for me to be vulnerable. I felt seen
February 11, 2026LaToya B.Verified patient
Very present, understanding, and kind. It was nice to feel heard!
October 30, 2024Kara L.Verified patient
I think this is going to be beneficial for me and my therapist
September 10, 2024Olivia J.Verified patient
Very present, understanding, it was nice to feel heard!
KLVerified patient
I had my first session with Ashley yesterday and it was a great experience. She was very engaging, easy to talk to, and made me feel comfortable right away. I appreciate her attentiveness and the way she asked thoughtful and personable questions. We even laughed a few times. The conversation was very easy. I am looking forward to continuing this journey with her. Very grateful.
May 7, 2025Initials hidden
I had my first session with Ashley Newman today and it was a great experience. She was very engaging, easy to talk to, and made me feel comfortable right away. I appreciate her attentiveness and the way she asked thoughtful and personable questions. We even laughed a few times. The conversation was very easy. I am looking forward to continuing this journey with her. Very grateful.
KCVerified patient
She’s a mother !! I became a mom 3 years ago and kept putting my mental health to the side. I decided to take a leap of faith and booked a session with Ashely. I had told my husband prior to my appointment that if my therapist wasn’t a mom I would look for a new 1. A few minutes into my session I found out she’s a mother and immediately felt like she was the 1!
March 15, 2025Initials hidden
Very warm and personable. Easy to open up to
PTVerified patient
I’m very happy I booked a session with Ashley. From the moment the camera connected, I knew that I was going to enjoy my session. I had tried therapy in the past, with 2 other therapist and I personally did not like my experience. The entire session with Ashley, I was heard, and understood, so much I booked my next session and now she is stuck with me :) I definitely recommend her.
AGVerified patient
I just had my initial consultation but the fact that she created a very safe space for me to just be vulnerable and myself speaks volumes. I HIGHLY recommend Ashley! I look forward to working with her and going on this journey together.
ACVerified patient
This was my first meeting with Ashley. She was prompt, very nice, empathetic, and I found her very easy to talk to. For the first meeting, she explained the process well, helping me know exactly what to expect. I am looking forward to working with her.
GDVerified patient
Ashley has been a joy to work with. I signed my 8 yr old daughter up for therapy after noticing that she was having a hard time processing some tough emotions. My daughter was exhibiting some very emotional outbursts and acting out. Having Ashley once a week to guide her through her emotions has been immensely helpful. She is also a mom so she understands how hard it can be to watch your child struggle to express themselves. I would recommend her help to friends, family, and parents of young kids who are also going through a hard time.
LDVerified patient
Starting therapy for the first time felt intimidating, but working with Ashley turned it into a life-changing experience. From the very beginning, she created a safe and supportive space where I felt comfortable opening up. Her warmth, patience, and empathy made it easy to trust her, even as I navigated emotions I had never expressed before.
Ashley’s thoughtful approach to listening and understanding went beyond expectations. She didn’t just hear my words—she truly understood my struggles and helped me make sense of them. Her ability to balance professionalism with genuine care was remarkable, making every session feel impactful.
She guided me at a pace that felt natural, offering tools and strategies that were tailored specifically to my needs. I walked away from every session with a greater sense of clarity and empowerment. For anyone starting their journey in therapy, I can’t recommend Ashley enough. She made this experience one of healing, growth, and hope.
January 15, 2025Deon M.Verified patient
Ashley was very welcoming and open to hearing about my previous experience with seeing a therapist. I only had our initial intake appointment but I do plan on seeing her again!
Initials hidden
Felt very welcomed and that I know this would be a safe place for me to get my thoughts out which felt really good with it being my first time in therapy. I was nervous but she made me feel comfortable
December 31, 2024Hadiyah T.Verified patient
My first session with Ashley was incredible, and I felt positive throughout my day afterward. She created a safe and welcoming space where I felt truly heard and understood, never rushed, and her attentiveness and care were evident throughout. Ashley was also highly communicative and flexible with scheduling, making the entire process stress-free. I feel confident that I’m in the hands of a professional who genuinely cares about her patients, and I’m excited to continue this journey with her.
December 9, 2024Treya B.Verified patient
First visit with Ashley was amazing. She immediately put me at ease and and was so easy to talk to. I’m looking forward to the next session!
December 5, 2024Katharine M.Verified patient
Ashley was warm and welcoming. She was understanding and made my first therapy experience a positive one. She made sure I was comfortable and didn’t push me to talk about anything I didn’t want to at the point.
November 27, 2024Initials hidden
Ashley is always professional and trusting. She established confidentiality right away and is very empathetic to my situations and needs. She allowed me to be myself and feel comfortable to fully open up to her to tell my truth. I am better person because of her. I highly recommend her!!
YHVerified patient
Today was my first session with Ashley and as a person who struggles with anxiety, taking this step towards therapy was not an easy leap to make but instantly Ashley made me feel comfortable and capable of sticking to this and I’m excited for our journey!
JBVerified patient
So far so great, I’m looking forward to another session. I feel compelled to continue my session with Ashley. She allow me to just be me and made it very clear it’s a judgment, free zone so I was very satisfied that I was able to express how I felt and laugh being a serious person it’s seldom that I laugh so I enjoyed my session with Ashley!
SSVerified patient
Every visit is the best. I’m not left in shambles. I’m left with confidence and understanding. Her tone is caring And welcoming. I will continue with Ashley Newman.
JWVerified patient
I had my first appointment with Ashley today and I’m so glad I booked my appointment with her. Her kindness , bedside manner and the willingness to allow me to open up , and navigate my session how I wanted was everything I was looking for in a therapist. We connected right away , she can relate which is a plus . I can’t wait to continue this journey of healing mentally with her expertise .
August 23, 2024Quiana H.Verified patient
Ashley was a breath of fresh air during a very chaotic day. As a safe haven for many, it was very nice to find a space where I was reassured of confidentiality and able to show up as my authentic self. Ashley was professional and empathetic and helped me to realize truths about my experiences that I hadn’t seen within our first visit. I am blessed to have connected with such a compassionate and genuine counselor. I’d recommend her to anyone without hesitation!
July 23, 2024Shanita Joy M.Verified patient
Dr. Newman was receptive, insightful, and most of all warm and welcoming. Any tense feelings and nerves I had before the call dissipated after a couple of minutes of talking to her. You can tell that she cares about establishing a good relationship with her patients. I couldn’t imagine this session going any better than it did. Highly looking forward to future sessions with her!
July 3, 2024Initials hidden
Ashley is so kind and easy to talk to. We immediately developed a rapport, which is always the scariest part about starting with a new therapist. She makes me feel safe about sharing my feelings and offers a lot of helpful tools for coping with those feelings. She's great at helping me to set goals for myself, and helps me to process how I'm feeling when I meet, or don't meet, those goals. I can't recommend her enough!
July 3, 2024Joseph D.Verified patient
Ashley is so sweet and really listens to your feelings. Within minutes of my first session I felt so comfortable with her, it’s like talking to one of my friends. I’ve experienced different approaches to therapy before meeting with her and I can confidently say her style of therapy makes me feel the most relaxed and comfortable. The best therapist I’ve had so far!!!!!
June 14, 2024Yumna H.Verified patient
I already had knowledge of Wilanda as a therapist, and she did not disappoint! I needed someone who was friendly enough where I didn't feel uncomfortable to open up, but also someone who was attentive to my needs and communicated what was necessary to me. I would definitely recommend her as a therapist and also the platform was easy to navigate when it was time for my appointment as well.
April 5, 2024Margery S.Verified patient
My first time in therapy and it went well. Ms. Guzman made my first session very easy to open up. She is a great listener and helped me better understand situations that happened in my life. Highly recommend Ms. Guzman
August 24, 2024James S.Verified patient
Made me felt welcomed and was very kind and and easy to approach and open up to. I look forward to more sessions with Kristina
June 19, 2025Justin B.Verified patient
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