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Empowering Counseling Services, PLLC
Psychotherapist4.78
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.82
Bedside manner
4.83
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield of Illinois


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Today, Apr 11 – Fri, Apr 24
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield of Illinois


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Empowering Counseling Services, PLLC
Empowering Counseling Services, PLLC strives to empower individuals in the Chicagoland area and Illinois through virtual therapy services. Convenience is key—sessions are conducted securely online, ensuring confidentiality and flexibility to fit your schedule. Our compassionate therapists offer individualized care, specifically tailored to your unique needs. Take the first step towards empowerment and emotional well-being—schedule a consultation with us today.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.82
Bedside manner
4.83
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
100 reviews
Most relevant
My experience was amazing I’m gonna keep seeing this amazing man I recommend him !
November 21, 2025Ulises G.Verified patient
My first session with Fred Armstrong exceeded my expectations.
I went in feeling nervous and unsure of what to expect, but the session felt very natural and conversational rather than clinical or rigid.
Fred has a calm and thoughtful way of asking questions that helped me see things from a different perspective.
I especially appreciated how he recognized the importance of creativity in my life and approached the session as a collaborative space rather than an evaluation.
I left feeling relieved, encouraged, and hopeful about the work ahead.
March 13, 2026Initials hidden
Working with Fred was always a pleasant experience. He provided great tips and insight to handle my issues and allowed for me to see things from a difference lens. Thankful for his service.
ASVerified patient
In my experience interactions are always professional and lead with kindness and understanding. My first experiences with couples therapy and counseling have been with Fred. I feel fortunate to have had such a positive experience from the very beginning and would recommend anyone that is looking for the same to give him a try.
LDVerified patient
Fred has been an absolute joy to work with and he's helped me through some tough times of transition and anxiety. He's always respectful and flexible with my schedule which I really appreciate. He has the ability to listen attentively and knows exactly when to offer words of wisdom and perspective.
He knows how to keep track of patterns by taking inventory of what I'm saying and knows how to offer insights and affirmations at the right time. He's also not afraid to tell it like he sees it which helps me process through my anxiety. I'm so thankful for his help and I would highly recommend him to anyone looking for a thoughtful and compassionate therapist.
JSVerified patient
My therapist is AMAZING - when you can find a therapist who really gets you and you can have real conversations with (as opposed to someone who only listens for 95% of the time), it is life-changing. I always walk away from a session with new insights, and it is always worth my time and energy.
HCVerified patient
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December 13, 2025Luke L.Verified patient
December 9, 2025Mikala W.Verified patient
December 3, 2025Patrick L.Verified patient
September 16, 2025Patrick L.Verified patient
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April 24, 2025Toni B.Verified patient
April 7, 2025Jorge O.Verified patient
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I highly recommend Dr. Knight and encourage those considering therapy for the first time to reach out to her.
HPVerified patient
She is super helpful and easy to talk to. I have been able to talk to her about anything without judgement.
APVerified patient
It was wonderful! Doctor Knight was great. Very kind ad professional. Definitely wul recommend her.
PMVerified patient
Very knowledgeable and friendly. Put me at ease even when discussing difficult topics.
HMVerified patient
I've been working with Mary Kay for a while now, and I can’t recommend her enough. She has this incredible ability to be both attentive and strong in our sessions. She truly listens without judgment, and when she offers insight, it's thoughtful, grounded, and empowering. What I appreciate most is that she never pushes or pressures; instead, she gently helps you uncover your own clarity and strength. If you're looking for someone who creates a safe space while still challenging you to grow, she’s exactly that. I’m so grateful to have found her and would confidently recommend her to anyone seeking meaningful support.
UWVerified patient
I've been seeing Dr. Knight for a while now, and I honestly can’t say enough good things about her. She’s incredibly knowledgeable, especially when it comes to trauma, and that really helped me feel like I was in good hands from day one.
What really makes her stand out is how safe and comfortable she makes you feel. She has this calming presence, a great sense of humor, and just really knows how to put you at ease—even when talking about tough stuff. I never felt judged or awkward, just supported and understood.
If you're looking for a therapist who really gets it and makes the whole process feel a little lighter (in the best way), I highly recommend her.
RHVerified patient
Dr. Knight was easy to get to know and made me feel comfortable even when talking about things that were more stressful. Very easy to talk to and knows a lot about CBT
SMVerified patient
I really enjoy my work with Dr. Knight and highly recommend her to those thinking about trying therapy for the first time like I did.
HPVerified patient
Thank you Dr. Knight for your all of your help. I appreciate your balance of empathy and professionalism. Very experienced without being out of touch.
MJVerified patient
Dr. Knight has been great to work with so far. I love using humor and she found a nice balance of focus and using humor to lighten things. As someone who had not been to therapy before she was patient and took time to explain what I could expect.
PDVerified patient
Mary Kay is very approachable and listens without judging. I was going through a really hard time recently and she was able to help me work through my emotions and have a plan for dealing with things in the future. I can't recommend her enough!
WMVerified patient
Dr. Knight is friendly, personable and professional. I've been in therapy much of my adult life and have good and bad experiences. Dr. Knight is one of the good experiences for sure.
DKVerified patient
Mary Kay is awesome! She down to earth, relatable and very professional. She really listens and tries to understand my point of view. We've only been working together for a little while but I'm really glad to have met her. I can't recommend her enough.
TMVerified patient
Dr. Knight is an excellent psychologist; she is professional, empathic, intentional, nonjudgmental, and really listens. She really ran with my goals and helped me make a good treatment plan to accomplish those. You can tell she really cares about what she does.
MTVerified patient
Dr. Knight took her time making me feel at ease and had a good mix of professional words, without making it hard to follow. I felt like she genuinely cared about what I bringing into session. She was great about answering questions related to previous diagnoses I had gotten.
SMVerified patient
I cannot recommend Dr. Knight highly enough. She is an incredible therapist—compassionate, attentive, and truly supportive. From our first session, I felt safe and understood. Her guidance has helped me gain clarity, build healthier habits, and feel more confident in myself. I’m very grateful for the positive impact she has had on my life.
LSVerified patient
April 11, 2026Initials hidden
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March 14, 2026Patrick M.Verified patient
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I really appreciated that she gave me the space to openly speak of my experiences. She asked insightful questions, really listened to what I was saying, and gave a great plan of action. I left our call feeling hopeful. It was very easy to put my shield down.
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Really great listener and encouraging
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This is my first time talking to a therapist. Robyn made the experience easy. I have started to experience quite a lot of anxiety recently and Robyn gave me some good methods to use. I am really happy so far
AKVerified patient
I had a really good experience with my online therapy session. Robyn was easy to talk to and made me feel comfortable right away. I didn’t feel judged at all, which made it easier to open up. I already have another appointment scheduled
JMVerified patient
Working with Robyn has been a truly positive experience. She listens with care, asks the right questions, and offers clear, supportive guidance. Her calm presence and thoughtful approach have made a real difference in my mental and emotional well-being. I’m grateful to have found her.
LHVerified patient
Something that is important to me is that I feel heard and never judged in my appointments - and it has always been achieved to 110%! As a busy student I'm always grateful for the flexibility in scheduling, understanding that appointments can shift from week to week and that sometimes the intensity will also shift. It makes the experience feel so stress free and extremely supportive!
LWVerified patient
I’m really grateful to have found ECS, especially during a difficult and overwhelming time. I had just moved to Illinois, didn’t know anyone, and was adjusting to a new medical issue (pelvic floor dysfunction) with a strange and uncertain origin. On top of that, I’ve dealt with health anxiety for years, so this new challenge really threw me off.
From the beginning, ECS was professional and responsive — they got me scheduled quickly, which made a huge difference. Most importantly, my therapist made me feel genuinely heard and supported. I never felt rushed or dismissed. They helped me make sense of what I was going through, and introduced techniques that were actually effective for calming my nervous system and managing my anxiety.
I truly felt like I had an anchor while everything else felt unpredictable. Highly recommend ECS to anyone going through a tough transition or dealing with health-related stress.
PCVerified patient
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January 8, 2026Traci E.Verified patient
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May 30, 2025Estefania R.Verified patient
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