Excelcare Medical Associates- Hackensack

4 specialties50 Passaic St, Hackensack, NJ
4.87

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.70
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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Available appointments
Excelcare Medical Associates- Hackensack
50 Passaic St, Hackensack, NJ 07601
All provider availabilityAll provider availability
All provider availability
Today, Apr 21 – Mon, May 4
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
1 office location
Excelcare Medical Associates- Hackensack
50 Passaic St, Hackensack, NJ 07601

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.70
Bedside manner
4.90
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238 reviews
Most relevant
Dr. Germinario is an excellent Dr. always listens and is a great communicator as well. Highly recommend her to all.
Verified patient
Dr Germinario saved my life. Found a problem that no one else did. Wish there was a rating higher than excellent.
Verified patient
Dr. Germinario is professional, attentive and pleasant. Would recommend her to a friend/colleague.
She was terrific! Very patient , kind , knowledgeable and spends time with her patients .
Verified patient
I just wish she had later hours- since I am working. I am going to have to switch doctors.
Verified patient
I really liked the Doctor & Nurse. I hope the wait time in future isn't as long.
Great doctor but considering she works two locations, hard to schedule for her.
Dr, Germanario is caring and thorough, I have been seeing her for years now
Verified patient
Very pleased! Didn’t waste any time and was forward in prognosis.
Verified patient
Excellent Dr., Truly cares about her patients. Highly recommend!
Verified patient
She’s great: knowledgeable, caring and pleasant bedside manner.
Verified patient
Dr. Germinaro is so efficient and knowledgeable.
Office parking is tight. Dr is great! Front desk and calling to make appt can be made easier. Took 2-20 minute calls to make the appt.
Verified patient
Excellent Doctor! Highly Recommend!
Verified patient
She’s awesome!
Verified patient
Best PCP I’ve found in long time. She is straight up to the point and delivers information and resources clearly with compassion. She broke everything down in a timely manner for me to understand and had such a genuine positive attitude. After our visits I feel motivated to stay healthy and happy.
Verified patient
Professionalpersonable demeanor
Verified patient
Dr. Germinario is great! I’ve been seeing her for a year now. Great bedside manner, extremely knowledgeable, and very personable. I never feel rushed out the door like I have at other offices. The staff at the front desk is also great and helpful as well!
Verified patient
Dr. Germanario is a wonderful doctor! She is kind and caring, jokes around, always has something funny to talk about... And most importantly: she listens! She's definitely worth a visit!
Verified patient
Excellent Doctor, highly recommend!
Verified patient
Dr. Germinario always takes time to listen and really understand symptoms. She gave everything I could need and was very helpful
Verified patient
Dr. Germinario is very very friendly and professional. Office staff is wonderful and helpful as well! Great experience ! If there was one thing I could change, it would be her office hours to either having early appointments (around 7:30/8) or having later hours ! Unfortunately, with my working schedule, I would have to go to work late for each appointment. Other than that, I would highly recommend this doctor and office!
Overall a very pleasant visit
Verified patient
I've been seeing Dr. Germinario for many years and I really like her. She's very thorough, yet personable. I would highly recommend her.
Verified patient
Horrible! I will never go back! I’m a nurse and was looking for primary doctor for an annual check up and after I’ve done my research I finally decided to give her a try. From the time the tech took my vitals it already took me half an hr of waiting before seeing the doctor, but I was fine with that because as a nurse I understand that they can be very busy especially on the day before a long holiday weekend. She went through my history and asked me if there’s anything that is bothering me right now so I told her about my suspected hemorrhoids which started when I got pregnant, she offered to check on me, asked me to remove my clothing from waist down and gave me a covering pad which I did, this time I had to wait for another 20 mins, after another long wait, another tech came to me saying that I can now dress up and she will just send the rx to my pharmacy. I was like “She was supposed to come back for me to check something that’s why she asked me to uncover my self” and the tech who I think doesn’t really care replied by saying “She said you’re good to go.” So I dressed up, went to the front desk, settled what I had to settle before going and told a guy (he is one of those who are at the desks, very helpful) what just happened and he was like, “Let me ask her if she can see you now because I think she is done with her patients” To be honest at this point I was no longer interested if she would still want to check on me as I had to rush because I left my two kids with a babysitter at home that has to leave in a few minutes”. But since this good guy was really concerned about me he still went to Dr. Germinario and maybe told her about my concern, but the guy came back to me and said the same thing that the other tech told me before, that I am good to go and and that she will just send the rx to the pharmacy. Dr. Germinario didn’t care and didn’t even apologize that I had to wait for nothing. If she forgot about me okay, I’ll accept it at least she apologized but she didn’t! This guy had no choice but to just relay the msg to me even if he thinks that it doesn’t seem right. But I really appreciated this guy because I could see in his eyes that he cares and I knew that he felt bad for me. Now I have to look for another doctor. I hope I don’t get to work with her one day because it will just remind me about a very bad experience.
Dr. Germinario is very knowledgeable, professional, down to earth and sweet. I didn't need to wait too long before being seen. I appreciate that she cared for my well being and pointing me in the right direction to treat my spine problem. My only disappoints, one of them to no real fault of their own, is the orthopedic they referred me to does not treat problems of the spine. I also was not given all of the scripts for medications discussed for the exception of one, which I left a voicemail in hope they can fax what was not given to me before leaving over to my pharmacy.
I've been using Dr. Germinario as my primary care physician for years now, and I love her. She's friendly and personable. She's also compassionate and thorough. I would highly recommend her.
Verified patient
I felt very comfortable the minute I walked through the door! The front desk greeted me with a smile and the nursing staff was great. Dr. Germinario is very friendly and sweet. I would highly recommend her!!
Verified patient
Dr. Germinario has been my primary care physician for a few years now and I like her a lot. She's very good....personable, competent, thorough. I really like her.
Verified patient
Went as a new patient with a list of concerns. None were addressed and I wasn’t examined. Wasn’t aware this was more like a health clinic. Staff was extremely rude and condescending to me and other patients.
It started with her staff. When I arrived, I stood at the receptionist window to let them know I had arrived. The lady sitting closest to the window, looked up at me and continued a conversation with the remaining staff. No "hi", "can you give a second", nothing. I finally interrupted their conversation to let them know I was had an appointment. To then she gave me standard forms to complete, I was seen my the nurse about 15 minutes after followed by the Doctor. Although, I enjoyed her bed side manner, I still will not recommend her to anyone for the simple fact that she just likes to milk the insurance. I went in for a my annual physical and the first time she "consulted me", the second visit she did blood work, the 3rd visit was sharing the results of the blood work. , the 4th was supposed to be the actual physical but then her office called me that they wanted to do additional blood work and that it as going to have to be pushed back and I just gave up and decided not to go back. The point of an annual physical is to do all the exams then and there, this shouldn't have taken possibly 5 visits to just do a physical. The day she wanted to share the blood work with me she should of conducted the exam. It's hard I work full time and I can't take off nearly 5 days all in 2 week or less increments. Stop juicing the insurance and get your patients out the door quickly.
Verified patient
I found her to be very easy to talk to and professional. She told me straight out her procedures and what she wanted to do. Follow up was also very quick and easy. I found the staff to be wonderful and pretty fast in taking me in.
Verified patient
My visits with the doctor herself are always great... but if I was able to reach the office staff in the first place, I wouldn't have had to come in at all.
Verified patient
The doctor herself is sweet and helpful - it's the office staff thats a mess. Every time I've made an appointment through ZocDoc for Germanario, I ALWAYS get a call from the office staff either telling me the doctor isn't in that office on the day that I booked or the doctor is on vacation or the doctor won't be in at that time. I always either have to go to a farther location or reschedule to a different, later time. Apparently they don't keep their Zocdoc schedules up to date, which is a bit of a disappointment because you never know if the appointment you booked will be the appointment you wind up with after its all said and done.
Dr. Germinario was excellent!!
Verified patient
She is the best.
Verified patient
Felt very thorough
Verified patient
Great staff. Very friendly & helpful.
Verified patient
Always very thorough. Love the sweet and attentive staff as well as my primary Dr. It is great to walk into such a busy office and still have the staff know who you are!
Verified patient
Very good.
Verified patient
Everyone was very professional, helpful and nice.
Verified patient
It was good.
Verified patient
Verified patient
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Verified patient