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Eye Care on 5th Avenue
Ophthalmologist25 5th Ave, New York, NY4.89
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.75
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
See if they’re in-network
Available appointments
All provider availability
All provider availabilityToday, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaCignaEmblem HealthUnitedHealthcare
1 office location
Providers at Eye Care on 5th Avenue (0)
No results
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.75
Bedside manner
4.90
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1027 reviews
Most relevant
Kind, attentive, very knowledgable and quick appointment. Dould definitely recommend Dr. Potapova.
March 6, 2026Matthew S.Verified patient
I’ve been going to Dr. Potapova for over eight years and she has taken very good care of me all this time. ?
October 28, 2025Ernest L.Verified patient
The Doctor listened to me and provided with all detailed information.
Great Doctor, i highly reccomend.
January 2, 2025Alijon K.Verified patient
Dr. Potapova is very friendly and knowledgeable. I highly recommend her and her practice.
June 26, 2025Initials hidden
Great doc - nice, calm office in convenient location. Seen quickly, questions answered, always leave feeling good.
August 25, 2023Meghan M.Verified patient
Very nice, clean office, great location. Freindly suff. The doctor really help me with my dry eyes. Thanks a lot!
September 25, 2023Kaleria K.Verified patient
Friendly, fast, clean and small. I prefer smaller offices versus doctors with offices in hospitals or large facilities.
December 9, 2022Tosha W.Verified patient
Dr. Potapova was very thorough in explaining my diagnosis and treatment methods. She made me feel confident in her abilities.
September 5, 2017Initials hidden
She is very kind, thorough and patient with your questions. Really appreciated her professionalism and made me feel at ease.
October 27, 2016Wii Y.Verified patient
I highly recommend this doctor.
She is very knowledgeable , have a lot of patience and answer at all your questions.
October 25, 2022Galina Z.Verified patient
There was a complication over my insurance but otherwise, I love how thorough Dr Potapova is with her exam and explanations.
August 10, 2017Linda V.Verified patient
I read reviews before booking the appointment and found all reviews were spot on! Amazing doctor,I highly recommend her!!!
April 1, 2015Alyosha M.Verified patient
Nice office, polite receptionist, very little wait time. The doctor was professional and explained everything very well.
August 10, 2017Initials hidden
Dr Potopova is very thorough and kind. I think she is the most thorough eye doctor I have seen, and she engenders trust.
April 30, 2015Linda V.Verified patient
Dr. Potapova is wonderful and very thorough as well as being nice! Couldn't be happier and get great treatment as well.
June 14, 2018Orville R.Verified patient
Excellent and attentive, addressed the problem quickly after thoroughly examining my eyes. I will definitely go back.
April 30, 2015Initials hidden
Dr. Potapova was very pleasant and professional. The office was clean and attractive, and the receptionist was great.
Initials hidden
I enjoyed her demeanor, professionalism and office environment. It is a lovely office and very conveniently located.
August 7, 2014Initials hidden
Very friendly and communicated the issues surrounding my condition and treatment options professionally and clearly.
April 10, 2018Initials hidden
Excellent, very thorough, her office has the most state of the art equipment. I found my new eye doc! It's a match!
November 17, 2016Amy T.Verified patient
Excellent experience! Will definitely visit Dr. Potatova again for an annual eye exam or any other related matter.
May 21, 2015Svitlana K.Verified patient
The doctor was excellent, no wait time.
She was super professional and fast.
I would definitely go back there
May 10, 2019Luna S.Verified patient
Very thorough examination. Answered all my questions in layman’s terms so I could understand. Highly knowledgeable.
Initials hidden
She diagnosed my eye condition without even looking at my eye! But still did a full work up! Explained everything.
September 29, 2014Ashley H.Verified patient
Dr. Potopova is very gentle (especially appreciated for an eye exam) and explains things well. Highly recommend.
May 28, 2019Initials hidden
Excellent and straightforward doctor.
Very professional, helpful and knowledgable.
Appointment went seamlessly
June 21, 2016Initials hidden
Wonderful experience. She was polite, professional, informative, and the visit was a breeze. Highly recommended.
November 13, 2014Initials hidden
The Doctor is a lovely soft spoken person and my daughter likes her very much as do I. I highly recommend her.
November 20, 2020Sienna K.Verified patient
Great service great place , she makes people
Feel Comfortable and very informative
December 19, 2024Sariani G.Verified patient
Very pleasant, thorough in her examination, comprehensive in her impression/plan. Highly recommend her!
March 16, 2023Andrew W.Verified patient
Dr. Potapova was very professional and did an excellent job explaining the tests and results in a clear manner.
Initials hidden
Very short wait. Receptionist was very helpful to make sure doctor was in network. Doctor was very thorough.
May 14, 2019Brian M.Verified patient
Extremely professional, knowledgeable, skilled. Walks the patient through the process in a thorough manner.
May 29, 2021Initials hidden
Dr. Potapova was very nice and did a thorough eye exam. The office is attractive and location is convenient.
Initials hidden
Doctor Potapova was very gentle.
She listened to my case carefully. I highly recommend her.
January 13, 2024Ana N.Verified patient
Great doctor, attentive and methodical. I trust her with my eyesight.
Andrey K.Verified patient
Very thorough, addressed all my questions and concerns. Office is very nice as we'll. definitely recommend!
August 7, 2014Andrea W.Verified patient
Great doctor with a pleasant and efficient manner. Office is tastefully decorated, clean, and calming.
November 30, 2021Initials hidden
Dr. Potapova was great! She was very thorough in her examination and was very clear in her explanations.
Initials hidden
Great appointment! She was very thorough and listened to my concerns. I will definitely be coming back.
June 6, 2018Matthew H.Verified patient
The office, the environment, and the doctor is always neat - amicable, and on time
Very professional
February 2, 2021Martha A.Verified patient
Is so calm and gentle and very thorough in her examination. A wonderful doctor and im glad I found her!
May 22, 2014Initials hidden
Natalia was knowledgable, thorough, and gave good advice. It went as well as any appointment could go.
April 3, 2018Fran P.Verified patient
Really cool Doctor, very informative and proficient listens to your concerns and is very accommodating
April 21, 2016Jessica M.Verified patient
Excellent doctor. Highly recommended to others. Professional, excellent bedside manner, knowledgeable.
August 6, 2015Alison F.Verified patient
Dr. Natalia was great! She examined carefully, took her time, and paid attention to what I had to say.
Initials hidden
Best eye consultation I have ever had. She spent over an hour with me answering questions. Wonderful.
March 3, 2015Moira B.Verified patient
A great visit! She was attentive and careful in her assessment. Great bedside manner! 10/10!
February 7, 2023Elizabeth J.Verified patient
She was super great at explaining everything to me, and didn't try to sell me services I didn't need.
November 19, 2014Tamara R.Verified patient
Natalia was very warm and thorough in answering any questions I had. I would return in the future.
December 28, 2017Matthew T.Verified patient
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