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Eye Hub Optometry
Optometrist2799 Katy Fwy, Houston, TX4.97
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.96
Bedside manner
4.98
Insurances accepted
Aetna
BlueCross BlueShield
Davis Vision
EyeMed
VSP
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availability
All provider availabilityToday, Apr 22 – Tue, May 5
Insurances acceptedAetnaBlueCross BlueShieldDavis VisionEyeMedVSP
1 office location
Providers at Eye Hub Optometry (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.96
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
119 reviews
Most relevant
Absolutely loved this doctor. A local mom who was kind, caring, and took time to answer all my questions. Highly recommend.
February 17, 2024Christa K.Verified patient
The staff was very welcoming and friendly. There was no wait and all my questions were answered. Amazing customer service!
May 22, 2023Eboni A.Verified patient
no waiting time and all staffs are friendly and very kind. we can even take any drink for free... even beer. amazing.
May 10, 2022Yuka N.Verified patient
Loved my appointment start to finish! I will gladly drive into Houston to continue to see Dr. Koetter and her staff.
October 17, 2022Courtney D.Verified patient
Really good experience. All the staff were super friendly and walked me thoroughly through the process.
September 13, 2022Andrew C.Verified patient
Great office staff and wonderful visit. Very clean office and the office mascot was a welcomed bonus!
April 4, 2022Initials hidden
Very nice and clean office! The equipment used is up to date and the staff was great!
June 2, 2022Thai L.Verified patient
Dr. Koetter was very thorough with my exam. The staff was very friendly and helpful.
PSVerified patient
Great office, accommodated my schedule, very knowledgeable staff, office puppy.
May 11, 2023Nicole W.Verified patient
Amazing team with Dr and Staff Very accommodating and personable with our visit!
August 13, 2022Thad A.Verified patient
Super friendly, nice office! Appointment was thorough. Would visit again!
May 5, 2023Gabrielle F.Verified patient
Very friendly and efficient. Will be using them in the future for sure.
June 28, 2022John L.Verified patient
Awesome people, great doctor, would highly recommend this business
November 1, 2022Jimmie S.Verified patient
Pleasant experience all around. Staff was helpful and welcoming.
April 24, 2022Anna S.Verified patient
Extremely satisfied with my entire experience. Staff is awesome!
March 27, 2022Jimmie S.Verified patient
Oh, my goodness everyone was so sweet and friendly! I love this place! I would really recommend this place and it's so centrally located, and the Dr. is very thorough and a great listener!
January 26, 2024Minerva C.Verified patient
Dr Koetter is the best eye doctor I’ve had! Her office is run smoothly and sometimes you’ll even catch the mascot (aka the cutest golden retriever) when you walk inside. Dr Koetter will call and check on you after your appointment. You can tell she loves her job and cares about her patients.
January 13, 2024Haley S.Verified patient
Me personally speaking on my experience to this office was awesome. The staff was very nice and attentive to me, and they carry good vibes here. It was like we all already knew each other.
December 8, 2023David H.Verified patient
amazing and fast help
Initials hidden
Friendly staff, really clean office. Not such a HUGE variety of glasses but i really liked what they had.
Would recommend to anyone!
respects pronouns as well.
October 26, 2023Michelle G.Verified patient
Dr. Koetter and the team were fantastic! I was seen immediately and advised what was happening at each stage of the visit. Dr. Koetter explained the diagnosis and treatment plan as well. Will be back and make this my primary location for optometry needs.
October 5, 2023Initials hidden
Dr. Koetter is great. I have been seeing her for a couple of years now, and each time I have visited the service has been excellent. Her staff is friendly, and her facility is very clean and organized. They present your options to you without trying to force you to buy anything or upsell you. This morning when I went, there was no wait time at all. I don't plan on seeing anyone other than her for as long as I am in the Houston area. I've worn contacts/glasses since I was in the 7th grade and have had some pretty terrible experiences with doctors. So I know! Ha. She is by far the best. Her office is also in a great location. Love the whole process.
September 29, 2023Christopher C.Verified patient
The doctor and her staff are amazing.
August 24, 2023Rohit A.Verified patient
Both the doctor and the staff are great.
August 19, 2023Keerthi Vennela R.Verified patient
Beautiful office with amazingly friendly staff! Optometrist was SO FRIENDLY, PERSONABLE, and yet incredibly professional!!! I’m excited to get my new glasses that are PROGRESSIVE LENSES!
Once I walked in I was shocked how beautiful it was, and shocked they excepted my insurance ???????????? Staff felt like instant family in a fancy private practice. Warmest welcome ever to a medical providers office! I would recommend anyone to go!
August 16, 2023Katie B.Verified patient
Amazing
July 22, 2023Thiruvenkadam L.Verified patient
What can I say! I stumbled across Dr. Koetter on ZocDoc and am so glad that I did! I haven’t been to an optometrist in about 20 years and even though I have healthy eyes, she was still thorough and attentive to all of my needs/concerns.
And her staff?! They are amazing! Very friendly, personable and attentive. Karla and Bobby service patients will care and understanding.
Definitely felt like family!
I will HIGHLY recommend eyeHub to others!
July 12, 2023Keisha T.Verified patient
Excellent service
June 5, 2023Mark M.Verified patient
This is a great eye doc! She was very informative and took the time to provide detailed answers to all my questions. Her team is also top notch all around from the front desk to the physician’s assistants. Overall a really great experience. I found my new eye doc. I will be recommending her to friends and family.
April 27, 2023Initials hidden
Beautiful office, knowledgeable staff, helped me make a decision that would fit best with my needs, lifestyle and work environment. Would highly recommend to anyone searching.
April 4, 2023Sofia G.Verified patient
Absolutely a wonderful experience all around! Doc is so sweet and personable! Her staff are amazing people too. Love the family feel and her sweet puppy makes my day??
March 5, 2023Cynthia S.Verified patient
It was my first time at this office, and they were extremely kind. I was late to my appointment because I had gotten confused with where it was, but they were so patient and nice about it. The people up at the front desk were friendly and very helpful about my insurance and making sure everything was covered. The doctor was also nice and helpful and wanted to make sure that the trial contacts she gave me were gonna work even before the follow up. I appreciated the honestly about good and bad contacts. They were very transparent about costs differences, and they have a good deal on their in store frames too. I would recommend if you’re looking for a new eye doctor, or just looking for new contacts/glasses.
February 21, 2023Rebekah H.Verified patient
Whole office was lovely, if I could live there I would. And the drs dog was the best at making sure you were comfortable the whole time
January 11, 2023Dominique M.Verified patient
She’s Amazing!!!
December 13, 2022Lope Jan W.Verified patient
Everyone was very friendly and helpful. I was seen almost immediately upon my arrival and I felt like they valued my time and were very efficient. The office is new and it's very clean, inviting, and professional-looking. They answered all my questions and explained everything really well. An unexpectedly great way to start a rainy Monday!
November 21, 2022Katy A.Verified patient
Ver knowledgeable and helpful doctor onsite, recommended for any eye related issues.
Dealt professionally and provided solution immediately.
November 13, 2022Mayur N.Verified patient
My first visit with Dr. Koetter was hands down one of the best experiences I have ever had with a new doctor. She was SO welcoming and friendly; Dr. Koetter was extremely informative and helpful!
September 3, 2022Hannah G.Verified patient
Dr. Koetter and her staff were amazing! It was my first experience with them and Eye Hub... felt extremely comfortable like I have been working with this group for a long while. I know that I definitely made the right choice for my new optometrist.
August 18, 2022Baron A.Verified patient
Would go back
June 13, 2022Rosalind B.Verified patient
Wonderful office staff and doctor.
June 6, 2022Leslie L.Verified patient
Dr. Koetter is definitely a great doctor and her staff were super friendly as well. They helped me pick out the perfect pair of glasses, explained everything regarding insurance and pricing very clearly, and did not make me feel rushed at all. Will definitely be recommending them to everyone!
May 17, 2022Gabrielle L.Verified patient
Everyone was so nice and they broke down my insurance coverage really well. There was also the cutest little office dog that sat with you while you waited.
May 14, 2022Jessica Grace W.Verified patient
No wait and super efficient which I appreciate because I had to go into work after the appointment. Everyone is super friendly. Office is very nice
May 3, 2022Matthew H.Verified patient
It was great very professional and quick and easy
April 21, 2022Elyse M.Verified patient
Outstanding! So helpful and very knowledgeable
March 27, 2022Cynthia S.Verified patient
EyeHub is the nicest and most beautiful doctors office I have ever been to. The up-to-date technology and friendly staff made my experience a breeze. Dr. Koetter cared not only about checking my eyes but also getting to know me as a patient. I am so excited I found my forever eye doctor!
KWVerified patient
I had an excellent exam by Dr. Koetter. Her equipment is state of the art, and I was so impressed with how thorough she is with the exam. I got a beautiful new pair of glasses with plenty of styles to choose from. I highly recommend her and her staff!
CWVerified patient
My visit with Dr. Koetter was excellent! I was seen quickly and the office was very clean with the latest technology. Dr. Koetter switched me out of my old contact lenses that were causing my eyes to dry out into a new brand that I can wear all day! My new contacts not only do not cause my eyes to become dry, but I can see better in them too! I would highly recommend Eye Hub to all of my friends and family!
LBVerified patient
I highly recommend a visit to Eyehub! I had no issues making my appointment online and the staff was so friendly and accommodating once I arrived. I wasn't sure what to expect since I was a first time patient, but Dr. Koetter and her team walked me through everything step by step. They have a great selection of frames and the space is so cute/inviting. I will most definitely be back for my next exam!
BVVerified patient
I went in to get some contacts before going on vacation, and I had a awesome experience here! Dr. Koetter was very knowledgeable and took the time to make sure all of my questions were answered. In addition, Tiffany and Bobby did a great job taking my initial eye measurements and working with my insurance. I will definitely be back when I'm looking to buy new frames. I would definitely recommend this office to a friend or family member.
March 12, 2022Marcus S.Verified patient
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