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Eye Level
Optometrist53 Waltham St, Boston, MA4.98
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.94
Bedside manner
4.98
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
EyeMed
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldEyeMedUnitedHealthcare
1 office location
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Eye Level
Eye Level is a locally owned and operated, independent optical/optometric practice. We will provide you with exemplary personalized service and build enduring relationships. We use the latest technology and have a wide selection of frames from top brands.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.94
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1977 reviews
Most relevant
Best optometry appointment I've ever had! No pressure to purchase frames afterwards either (a very much appreciated first!)
January 14, 2026Initials hidden
Excellent experience from start to finish--excellent and kind care, friendly communication, thorough explanations; thank you!
September 17, 2025Todd T.Verified patient
Dr. Martin & Dr. Turcotte are both excellent. Eye Level is fantastic, I encourage anyone to get in with them!
November 13, 2025Michael M.Verified patient
I had a time-sensitive issue, and Laura and the team made sure I received the care I needed. Highly recommend.
October 21, 2025Jo Anne S.Verified patient
Have been a patient of Dr. Martin since I moved to the South End. She has consistently provided excellent care.
March 18, 2025Jonathan M.Verified patient
Laura is the best!!! I have been seeing her for several years now and my appointments are always wonderful.
April 8, 2025Karen B.Verified patient
Always reliable, accurate, and timely. Very nice and comfortable environment as well.
November 11, 2025Malcolm M.Verified patient
Seriously enjoyable - knowledgeable, friendly, caring and high quality care. And the frames here are awesome!
December 5, 2024Bandita J.Verified patient
Dr. Martin has been my optometrist for multiple years. She is thorough, pleasant, and attentive. Highly recommend,
July 23, 2023Jean L.Verified patient
Dr Martin and her staff, were professional, friendly and took the time to answer all my questions
December 4, 2024Catherine B.Verified patient
She is professional and someone you can trust. Her staff is knowledgeable and you can feel safe during this time of COVID.
Initials hidden
Laura was very much explaining to me every step of the process during my visit. I would highly recommend her to my friends.
September 24, 2019Adrian V.Verified patient
Dr. Martin is welcoming, friendly, patient and detailed. I come back to see her even though I've moved out of the area.
June 23, 2021Initials hidden
Dr. Martin was very pleasant and kind. I barely waited and my entire visit was only a half hour. I’ll definitely be back!
March 1, 2019Alicia S.Verified patient
Saw me within 5 minutes of scheduled time - quick and accurate eye exam, answered all of my questions. Highly recommended!
April 2, 2016John H.Verified patient
Dr Martin is great. She is gentle and caring during the exam. And she is thoughtful and patient in answering my questions.
February 27, 2015Anthony B.Verified patient
Had a great experience with everyone at this office - would recommend it to anyone!
Initials hidden
A very thorough, exacting, and discerning doctor who also has a great bedside manner...listens well and is empathic.
Sara L.Verified patient
Terrific experience with a knowledgeable doctor, friendly staff, and very pleasant office. Highly recommended.
February 28, 2023Norman G.Verified patient
Dr Laura was terrific. Very thorough , answered all my questions. I’m in good hands with the team at South End Eye.
March 8, 2019John S.Verified patient
Dr. Martin and her colleagues are exceptionally thorough, efficient, and kind doctors. Her office staff is great too.
March 22, 2017Katherine L.Verified patient
I didn't actually see Laura Martin, so I was a bit confused. The man I did see was nice, though, and did a good job.
Initials hidden
Was very friendly and very thorough about getting the prescription right. Nice modern equipment. Highly recommended!
December 31, 2019Initials hidden
Was fitted for some new contacts and had an eye exam. She was great, highly recommended. Staff is very nice as well.
April 29, 2018Initials hidden
Impressive all around. I loved the technology and the doctors bedside manner. Best optometrist I have ever gone to.
May 8, 2019Christopher M.Verified patient
As always, Dr. Martin is a consummate professional and a delightful person. I have complete confidence in her.
March 16, 2021Mark R.Verified patient
Excellent care as usual. Beautiful office. Really nice people. A gem in the South End.
October 16, 2024John S.Verified patient
It was great service I was assisted by Umberto/Carolina and they answered all of my question with awesome service.
BKVerified patient
She is professional and very smart but good at explaining things to her patients. I am glad she is my eye doctor!
Initials hidden
Arrived 30 min early and they took me right away!
Excellent service and pristine office space. Best in Boston!
June 16, 2016Jack C.Verified patient
I love South End Eye. The staff is friendly, the space is welcoming, and I have had a good experience overall.
December 16, 2014Alexandra M.Verified patient
Very nice experience. Dr. Martin is extremely athorough in her exam and more than patient with her "patient".
July 11, 2013Initials hidden
Dr. Martin and her staff consistently provide excellent care, and are always incredibly friendly and helpful.
December 19, 2014Lauren P.Verified patient
She was very attentive and accomodating regarding my concerns about my vision and the condition of my eyes.
September 5, 2019Joseph F.Verified patient
I felt really taken care of and listened to from beginning to end. I would definitely recommend for others!!
July 19, 2017Jesse K.Verified patient
This is a great practice. Anyone looking for a caring and thorough eye doctor should come see Dr. Martin
January 19, 2021Initials hidden
Excellent personal attention from providers & staff. Facility is clean & well designed.
Initials hidden
The best eye doctor experience I’ve had! Definitely a bit more pricey than other options, but worth it.
February 25, 2018Initials hidden
Fantastic. Dr. Martin is very friendly and personable. I had a great experience here. Would recommend.
Initials hidden
She & her staff were very thorough and good at explaining what was happening at every step of the way.
December 10, 2019Lauren W.Verified patient
Amazing experience. Extremely responsive and flexible. Excellent experience!!!
Initials hidden
Great office with a quick and efficient service. Dr. Laura Martin was great!
September 23, 2024Ekaterina G.Verified patient
Dr. Martin is the best! Very knowledgeable, not rushed, and friendly. Highly recommend!
November 29, 2023Initials hidden
I loved her! She was cheerful and made my appointment very pleasant. I will definitely be returning!
Courtney S.Verified patient
The office experience was seamless with excellent clinical guidance.
January 29, 2025Barbara R.Verified patient
Great appointment. On time, accurate, state of the art equipment, efficient, and knowledgeable.
December 14, 2021Malcolm M.Verified patient
Dr. Martin and her entire team were a delight to deal with from start to finish. Highly recommend!
September 17, 2020Craig C.Verified patient
Dr Laura was great, very attentive, friendly, helpful and professional. An all around great visit.
May 12, 2013Lawrence G.Verified patient
I had a great visit! My eye exam was very thorough. The doctor explained everything and was great!
June 18, 2016Lawrence O.Verified patient
Laura is thorough and has a great patient doc relationship.
April 22, 2025Amy T.Verified patient
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