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Eye Level Inc.
Optometrist2 N LaSalle St, Chicago, IL4.93
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.79
Bedside manner
4.99
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
See if they’re in-network
Available appointments
All provider availability
All provider availabilityToday, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEyeMedUnitedHealthcare
1 office location
Providers at Eye Level Inc. (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.79
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
250 reviews
Most relevant
Great communicator.
Very intelligent.
Great experience.
Highly recommend!
March 17, 2026John B.Verified patient
Dr. Maggie was great and answered all questions I had throughly. The staff was also very friendly and helpful
April 29, 2025Amanda R.Verified patient
The exam was great. I only wish they had a bit more of a selection for eye glass frames, particularly designer brands.
Initials hidden
Very knowledgeable and patient. Answered all my questions thoroughly. A very good experience all around.
Initials hidden
Everything was great. The doctor is very good, staff is very friendly. Everything was done quickly. Perfect experience:)
July 26, 2023Ekaterina T.Verified patient
Eye Level is a great place to have annual check ups. They are nice, friendly and very professional. Dr. Bak is the best!
July 26, 2022Maria P.Verified patient
The doctor was a great and professional. The office was clean and staffs are friendly. I highly reccommend " Eye Level ".
December 10, 2020Odontsatsral G.Verified patient
Dr. Maggie is super helpful and patient. Explains everything in common terms and truly wants to help you.
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Great service! Doctor Maggie was very nice and helpful.
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I appreciated Dr. Bak's patience and understanding and desire to find a solution to my issues.
Beverly M.Verified patient
Very personable, thorough, explained everything about eye changes in a way I could understand.
DYVerified patient
Excellent care, well run office, thoughtful staff and helpful doctor! (Thanks, Dr. Bak!)
February 10, 2021Margaret (maggie) W.Verified patient
Lovely office with friendly and knowledgeable staff.
Dr Bak is all around great.
May 9, 2023Initials hidden
Very good examination process. Found a nice pair of new glasses.
August 15, 2024Ellen H.Verified patient
Best eye exam experience I've ever had. Exceptionally comprehensive.
July 29, 2021Arun K.Verified patient
Such a wonderful doctor experience! One of the best I have gad
October 26, 2021Ralph G.Verified patient
Very thorough, professional, and patient. Strongly recommend!
April 12, 2018Initials hidden
Super nice, had an emergency issue & they got me in quickly.
CHVerified patient
Great Experience from start to finish! Highly recommended
Initials hidden
Super friendly and welcoming staff, very professional!
January 6, 2022Kelsei R.Verified patient
Friendly staff, explained things well, informative too.
November 6, 2019Marilyn V.Verified patient
Dr. Magdalena Bak is very helpful and professional!
June 6, 2019Pu C.Verified patient
I've seen Dr. Bak for 3+ years now. In every appointment I've had, she really took her time listening to my concerns and laying out the options I have. Never overprescribes anything, which I appreciate as well. Highly recommend!
February 10, 2026Hyunmin K.Verified patient
Dr Bak is the best.
November 23, 2025Peter S.Verified patient
Excellent
October 21, 2025Bryan Y.Verified patient
Dr. Bak is absolutely amazing! She’s by far the best doctor I’ve ever seen. She was extremely knowledgeable and patient, really listened to all my concerns, and explained everything clearly. I left the appointment feeling cared for.
October 2, 2025Sindi C.Verified patient
Dr. Bak and the team at her office were very kind and accommodating! I saw Dr. Bak for a medial issue I had with my eyes but will be seeing her for my routine check up.
September 23, 2025Erika A.Verified patient
Dr.Bak is amazing! I originally went to her for a chronic red eye issue that had been irritating me for months. Naturally, I waited that long to be seen as I thought it would resolve on its own. During our appointment, Dr. Bak took her time to really understand the root cause to provide a tailored solution for my specific issue. I’ve been seeing her for a few years now and she is always punctual and thorough during our annual exams and follow up appointments. Not to mention all other office staff are super friendly. And the best part - my dry eye issue has been resolved. Highly recommend!
April 25, 2025Nicole C.Verified patient
Thorough eye exam and very friendly team. The doctor answered all my questions and gave her recommendations in very relatable way. Highly recommend this office if you’re looking for an eye doctor.
April 2, 2025Daniel R.Verified patient
Super friendly and efficient staff!
Christopher E.Verified patient
Terrific Doc and excellent office staff!
December 21, 2024Robert R.Verified patient
Thorough and modern exam, taking into account my current and historic health issues. Very pleased so far with this practice. Will recommend.
June 25, 2024Susan P.Verified patient
Dr. Bak and her team at Eye Level are great! My wife and I are both very pleased and grateful to be patients of theirs. We highly recommend Dr. Bak; she’s very knowledgeable and caring and patiently takes the time to answer all questions and issues! :)
March 14, 2024Ryan P.Verified patient
Fully recommend, great experience!
February 27, 2024Kirsten G.Verified patient
I have seen many eye doctors over the years, but the overall experience today was 10 out of 10. Dr. Bak is absolutely amazing, very knowledgeable, and was able to give me a couple of good options to solve my problem. The machinery and technology that used in the practice are 21st-century-grade, and my entire experience from the moment I stepped in to the moment I stepped out, was unbelievable. Highly recommend Dr. Bak and the entire practice.?
February 22, 2024Michael B.Verified patient
Extremely happy with my visit! Dr. Bak was very kind, patient, and answered all my questions. The staff member at the end who explained my benefits was also very pleasant and was not pushy AT ALL when I said I did not want to purchase new glasses or contacts right then. I have had the opposite types of experiences at other providers, so I was so glad to have found this clinic. I will absolutely be staying with Dr. Bak as long as I'm in Chicago!
Initials hidden
I live in the city and this is a very conveniently located office. Also, Dr. Karikomi and Dr, Bak are very thorough and professional. The office assistants are efficient, courteous and professional, as well. I am a physician myself so I appreciate the attention to detail, clear instruction and explanation of all tests performed and treatments prescribed. Overall, very satisfied with my care from Eye Level!
December 16, 2023Harry W.Verified patient
Dr. Bak was wonderful! This was my first eye exam in years, and I felt that I was well taken care of for all of my needs. The rest of the staff were very friendly and attentive. I will be recommending this office to my friends and coworkers!
Sierra S.Verified patient
Dr. Bak is great. She is very personable. She not only does a thorough check-up, she immediately looks at anything that might be off and is looking up information right then and there. At a time when she could be pushing for another appointment, she makes the most of your time. She is also fun. There’s nothing worse than a doctor stares into your eyes and pokes your eyeballs that can’t laugh. 10/10 for Dr.Bak!
November 16, 2023Rina P.Verified patient
Dr.Bak is kind, patient and knowledgeable. She listened to all of my concerns and explained everything in details. The office is also welcoming and friendly. Best experience I’ve had at an eye doctor’s office!
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I was actually seen by Dr. Karikomi instead of Dr. Bak (who I'm sure is also excellent) but I wanted to provide this review because this was unquestionably the most positive experience I have ever had in any medical office. I can't believe how kind, thorough, and informative Dr. Karikomi was. His assisting staff were also patient, efficient, and thoughtful. Absolutely recommend!
June 29, 2023Lindsay W.Verified patient
Dr Bak listens and explains and reassures.
June 27, 2023Mary P.Verified patient
They were very accommodating to move my appointment to an earlier time when I needed it and also when I was late to that appointment. I am very appreciative.
June 27, 2023Initials hidden
I would definitely go back! She explained everything to me in a way that I could understand it and she is so kind, caring and knowledgeable! Definitely recommend her!
June 1, 2023Aspasia A.Verified patient
Dr. Bak is absolutely my favorite eye doctor of all time. She always takes time to actually explain what’s going on with my eyes and always is willing to take as long as is necessary to get the right prescription for me. She’s just very good — highly recommend. As for the office, the people are all very nice & very helpful. Can’t say enough good things, really.
May 9, 2023William F.Verified patient
April 27, 2023Initials hidden
Dr. Bak was wonderful! Very engaging checking out my vision and making me feel comfortable during my first appointment. I would highly recommend her to anyone who is looking for a knowledgeable and personable eye doctor. Thank you, Dr. Bak!
April 23, 2023Helen W.Verified patient
Awesome experience. Explained everything. Very friendly and knowledgeable. Very different experience than my other eye appointments.
April 13, 2023Steve S.Verified patient
The doctor was great. She was thorough and explained everything very well. Took her time. The staff were professional, friendly and helpful.
January 11, 2023Frank G.Verified patient
Finding a doctor I like is always important to me and I'm very excited to have found Dr. Bok. She was incredibly nice and knowledgeable. The equipment in the office was high end and helpful to the appointment. All of the other staff members were very helpful and kind as well. I'll definitely be back for my annual appointments and for any issues between.
November 20, 2022Danielle W.Verified patient
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