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Firstcare
2 specialties2360 Grand Ave, Baldwin, NY4.64
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.32
Bedside manner
4.65
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Today, Apr 2 – Wed, Apr 15
Insurances acceptedAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
1 office location
Providers at Firstcare (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.32
Bedside manner
4.65
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1380 reviews
Most relevant
Want to start using doctor as my pcp. Think I was mixed up with the urgent care people. Saw more of the PA then I did the MD.
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Friendly staff for the most part. Seems like Fridays might be their busy day. Staff generally concerned about your health.
May 12, 2017Michael M.Verified patient
Waited too long (30 min) in the exam room between seeing the nurse and the doctor but everything else was stellar.
October 25, 2015Pham B.Verified patient
I cut my finger cooking (yes, I'm embarrassed) and they took care of me at 9am the next day! Highly recommend.
August 5, 2020Luis L.Verified patient
Everyone was friendly, punctual, and had great interpersonal skills. I would definitely recommend this office!
July 24, 2017Matteo B.Verified patient
Dr. Sebastiano is a great doctor! super helpful and an extremely nice person. his nurses are also fantastic!
September 29, 2014Brian L.Verified patient
Nice Doctor. Offered solutions to a couple mild health prooblems. Relaxed, tries to make you comfortable.
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Great doctor. Clean environment and very polite. To top it, he sees adult and children. Safe environment.
August 17, 2012Daphnee J.Verified patient
everyone in the office was very friendly, helpful, and attentive. Will be making this my primary doctor
February 13, 2012Debra F.Verified patient
Office staff no helpful, was told id get a call with results and i never did... will not return...
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Had a 10 am appointment.. waited for almost 3 hrs before being seen and the office was not busy
April 21, 2021Initials hidden
I WOULD GO BACK IF Dr Mamanova return back to her office and replace the other Doctor ///////
March 5, 2021Domingo R.Verified patient
Staff and doctor were wonderful. Everything was neat and very efficient
June 25, 2024Kenneth K.Verified patient
I thought the visit was exactly what I was looking for when it came to feeling comfortable
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Great doctors office. Great doctor!! He was so kind! And funny. Defiantly the place to go!:)
June 11, 2013Initials hidden
Saw Dr. Mamanova. She was quick and effective. Got the prescription I needed and was done.
July 24, 2015Erika R.Verified patient
Genuine and informative, I’d highly recommend him to anyone looking for a Great Doctor
August 14, 2018Jermaine S.Verified patient
Friendly staff. Dr Katherine really listened to me. Really happy with service provided.
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The entire staff was pleasant, friendly, and very professional. Highly recommended.
November 4, 2019Luigi M.Verified patient
He is very nice and funny. His stuffs are good too. I'm glad found this doctor.
June 15, 2012Initials hidden
Long waiting time. Every time I’ve gone here, the wait time is ridiculous.
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Almost no wait, clean office, nurse was kind enough to laugh at my lame jokes.
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Thorough examination, thorough explanations of results, and zero complaints.
June 20, 2017Initials hidden
Very informative and very nice staff definitely returning ! Thank you all!
April 9, 2020Lisa A.Verified patient
Very pleased with my visit staff was very attentive and professional
Alex B.Verified patient
He is crude and disrespectful! Would not recommend him for my pet!
April 5, 2014Bernadette J.Verified patient
2nd visit here. Great experience. Highly recommend this place!
December 15, 2021Theo A.Verified patient
I saw Angelina Mamanova, she was very attentive and thorough.
January 16, 2019Jonathan S.Verified patient
Very nice staff but the wait was long and it wasn’t that busy
October 19, 2019Adela E.Verified patient
Very professional experience, highly recommended. Thank you!
February 13, 2019Stephanie M.Verified patient
Receptionist was unfriendly, I had to wait over half an hour.
June 22, 2015Initials hidden
Office was nice & clean. Short wait time. Would use again!
September 11, 2016David V.Verified patient
Went in quick. Everyone was efficient and friendly.
July 24, 2018Ana M.Verified patient
First time there. Very professional. Very nice.
August 13, 2019Fred S.Verified patient
who ever my doctor was at the time did a great job at explaining to me everything, and also gave me other services I didn't know I could get there.
November 22, 2022Daniel M.Verified patient
Love this medical office!
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Dr. Shannon is excellent!!!
January 24, 2022Theo A.Verified patient
If you are coming here for quick service, look elsewhere . Made an appointment the night before using Zocdoc for this office. The appointment time was for 11:15am. I arrived at 11am being a new patient and all finished paperwork within two minutes gave it back to the lady at the desk. She tells me ok someone will be with me shortly. Little did I know that "shortly" meant that I would be getting seen at around 1:20pm. After I approached the desk to inquire about the relevance of making an appointment as opposed to just being a walk in. The nurse was great though.
December 9, 2021Initials hidden
Amazing and friendly staff! Definitely recommend!
December 8, 2021Samuel M.Verified patient
Very professional staff and doctor,
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So I e been going to Glendale Family Medicine for a long time. I used to see Angelina who was a God sent…she is a good listener and gave the best advice. I believe seen Dr Sebastiano 2 times but all other times is the new PA Ms Leary. She is okay but seem to have an issue acknowledging my symptoms and giving proper recommendations. She always had to refer to her phone…who does this!!!
That’s not even all…the reception/ Hispanic lady at the first desk ha some nerves…it’s like she has an issue with me without me even doing anything . She maybe mad that I come to the office several times in the month mind you I have heart issues from the covid vaccine.
When I ask for a doctor note for being out for 3 Weekes she was very rude about the fact that they wanted to give me only the days that I’ve been there…wtf I’ve been complaining I’m not well. When I told her I need to speak with the PA she told me the PA will call me back…never got a call back from the PA. When I complained about the lack of knowledge of the PA the bit** got the Nerve to say “you didn’t have a problem with the PA when you wanted doctor note” my blood pressure went right up…the nerve of this person working in a doctor office…the. She goes on to say’ no one else ever had a problem with her’ WTF if this how people get treated in a doctors office…I can’t wait to write reviews all over the internet until I get Dr Sebastianos attention. I deserve an apology…
October 5, 2021Vashti W.Verified patient
Boooo
September 12, 2021Andrew G.Verified patient
Everything was great, would definitely recommend.
August 14, 2021Jonathan M.Verified patient
Overall it was a pretty good visit (helpful receptionists, clean waiting room, was seen quickly) until the VERY END when I was on my way out the door, and Dr. Sebastiano "warned" me that, oh, by the way, masks are bad for you because they raise the carbon monoxide concentration in your blood. I left feeling like, ugh, did I really just trust that guy to stick a needle in my arm? Thumbs down.
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Awesome staff.
April 22, 2021Frank P.Verified patient
Clean friendly office
April 1, 2021Lisa T.Verified patient
I had a very good experience the first time I went to see Dr. Sebastiano in 2019. However, this time around (November 23, 2020) was the complete opposite. I never got to see the Doctor who's my Primary Care Doctor. I waited 2 1/2 hours and they still needed more time, after they initially told me it would be 45min to an 1 hour. Total waste of time! They're reasoning was that they're very busy now that it's a covid testing center. If it's now a testing center, Primary Care, and Urgent Care then they need to revamp their procedures in order to handle the volume of COVID patients as well as primary care ones. Very poor management is an understatement. This is a medical Mill. I'd like to add that the waiting room was full with no social distancing whatsoever. You'd think a COVID center would have better common sense and practice CDC guidelines in how they herd their patients to see the doctor. As my primary care doctor, I now need to find an acceptable practice where I don't waste half my day waiting while mass COVID testing is being performed. I for one did not feel safe in that environment. I hope to find a facility where i can make an appointment and be seen within a reasonable time.
Marv A.Verified patient
Angelina was heaven sent. She listened carefully to all my concerns and asked further questions to identify underlying symptoms. She wasn't dismissive and I finally felt heard.
September 4, 2020Initials hidden
Angelina is amazing! Shes always so nice and kind. She answers all of my questions and makes me feel comfortable. So far shes my favorite doctor. I highly recommend this office.
August 5, 2020Jennifer E.Verified patient
I saw the PA Angelina who is amazing!
July 17, 2020Deidre K.Verified patient
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