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Five Towns Neurology & Physical Medicine

2 specialties923 Broadway, Woodmere, NY
4.36

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.36
Wait time
3.59
Bedside manner
4.43
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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Available appointments
All provider availabilityAll provider availability
All provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
1 office location
Five Towns Neurology & Physical Medicine
923 Broadway, Woodmere, NY 11598

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Five Towns Neurology & Physical Medicine

The practice offers sub-specialty expertise in pain and headache management as well as stroke and epilepsy testing, and neurological treatment with an in-house therapy department. Balance disorders, gait instability, vertigo, reflex sympathetic dystrophy, carpal tunnel syndrome, Parkinson's disease, and multiple sclerosis are many of the illnesses and diseases we treat. We also offer a full line of sports injuries rehabilitation including neck, middle-, and lower-back.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.36
Wait time
3.59
Bedside manner
4.43
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371 reviews
Most relevant
I highly recommend Dr. Steiner. He was caring and personable. However, the equipment he uses to run tests needs updating.
I was very pleased with the level of professionalism and friendliness throughout my initial visit at this office.
Dr Steiner listened , took notes and answered all of our questions and concerns . Would highly recommend him!!
Verified patient
Hands down this is the best doctor I’ve ever seen. Thorough, funny, comforting and real. Finally feel seen!
Verified patient
Dr. Steiner is very attentive and took his time with my health concerns. Everyone in his office is very nice.
Verified patient
yes I will go back because there are important tests to take and I trust Dr. Steiner to take care of me
Verified patient
Front desk staff very nice Pa/ or nurse should have told us his name but was nice
Dr. Steiner is excellent, clearly very experienced and knowledgeable as a neurologist.
Verified patient
Would highly recommend this dr, loved everything about my experience He explained everything, great personality
Verified patient
Highly recommend Dr Steiner . The staff was very friendly and on it
Verified patient
This was a follow up from before covid19 and Dr Steiner took his time to go through my history that changed in that time.
Highly recommend!!! Everyone was respectful , the wait to see the doctor was fast and the doctor is great with kids !
I had a great experience here at five towns neurology. All staff members are amazing, and willing to help!
Verified patient
The staff were great . The doctor was thorough with the questions in whole the time. Thank you
Verified patient
I recommend Dr. Steiner he is going to make sure I get the right neurologic care that I need.
Verified patient
Bedside manner was fabulous, staff was courteous and we felt very at home. Dr is refreshingly knowledgeable....
Verified patient
The doctor was amazing. The staff was very helpful. Would recommend
The staff was friendly, you can tell they care about their patient’s, highly recommend!
Verified patient
My visit was a pleasant one. And I’m really pleased on a first time visit.
Verified patient
Great doctor extremely funny had me laughing in tears. Highly recommend!
wait time was short after the paperwork i was called right in
Verified patient
Excellent Doctor, very knowledgeable but the office should be a little more clean
Everything went well, with the staff and Dr. Steiner
Verified patient
Dr. Steiner and the staff were very kind and professional.
Verified patient
Great experience! Very thorough and kind mannerisms.
Verified patient
The Doctor is wonderful, friendly and kind. He has great bedside manner.
Verified patient
He took my sons problem seriously while other physicians have blown it off
Verified patient
great teamwork, and services were able to be done onsite.
Verified patient
Dr. Steiner is very thorough explains every In depth.
Verified patient
The time to wait is horrible with appointment . It’s crazy
Very knowledgeable and in depth, highly recommend.
Verified patient
I waited about an hour to be seen and the Dr rushed in for a few minutes I explained 2 of 4 problems to him and then he rushed out and I was totally confused so I asked if he was coming back and he no, that we were done. I asked him to get the Dr back in. When the Dr. came in he was confused. When I explained the other problems, he said, "You didn't tell me that! " I replied, "Well you walked out! How could I !!" This was the worst experience I've ever had with a Dr.
Verified patient
I had a good experience with Dr. Steiner, the only problem I had was a little bit of a long wait that day. But otherwise, would definitely recommend to others.
Verified patient
Do not go here. The office never answers the phone, they do not check their voicemail or return calls. It took 26 calls to get someone on the phone. I've been struggling to get them to send records to my insurance company for authorization. When I finally go ahold of her she told me she had already sent them, when I asked when that was she said that she 'was going to do it'. My insurance company has no records of this. They can't even get the office on the phone for me now. I can't get the tests they ordered, I'm at a loss. It's been a headache this entire time. I can't imagine dealing with this nightmare while critically ill. waits are long. They do not release results without a long wait for a follow up. Dr. Steiner doesn't seem particularly attentive or considerate of your time.
?? KOSHER
Verified patient
Dr Steiner had me waiting almost 2 hrs. Then when he finally walked in room he started texting while I was explaining my problems and actually made a 10 minute phone call. Didn’t seem to listen and talked over me. I do not recommend!!
The office staff was amazing I have no reason to complain.... this place is worth going just check in advance to ensure they take your insurance. My visit was awesome it was well worth driving 1 hour from bronx co op city. Thank you all @ 923 Broadway woodmere
Verified patient
Waited almost 2 hours to be seen.
Verified patient
The doctor made an extra effort to get all of my tests done the same day and was a great listener. He made me feel at ease and provided great medical advice. The staff was very friendly and professional, making an otherwise stressful process easier and more manageable. Everyone from the reception staff to the person who did my intake to the technicians who performed my tests were excellent.
Verified patient
Wait time was very long. Office staff is friendly. Doctor Steiner did the best he could given the amount of patients he has to see in the day.
The purpose of this office visit on 11/12/25 was to review test results including a brain MRI taken on 9/22/25. After waiting over 2 hrs. to be seen, my wife and I were informed that the MRI results were not available with no reason given. Dr. Steiner never discussed anything with my wife. This is totally unacceptable, especially in light of the fact that we were informed countless number of times about the visit, which was confirmed earlier, and although we were there as scheduled, unfortunately the Doctor and his staff were not. Also had these type of issues at previous office visits. Charlie Treubig-516-672-8698-Very unhappy. I would not recommend this to anyone. Schedule your appointment at your own risk. I wish all patients the best.
Verified patient
Dr Steiner was very friendly, attentive and thoughtful. He wanted to understand the situation and genuinely help us out, which we appreciated. Would highly recommend him!
Verified patient
Great experience
Verified patient
Inexcusable waiting time. No explanation.
Verified patient
The staff member were very friendly, knowledgeable and willing to help. Dr. Stein listened to my problems and took all the time to ask me questions. At first, my insurance did not approve the MRI test but after a phone call, it was approved and I was able to get it done along with the ultrasound that I needed all in the same day. I really appreciate their hard work. Thank you all.
Customer service is horrible. Long wait times in the office and on the phone. After waiting 10+ minutes on hold, someone answers and, without saying "hello," automatically hangs up repeatedly. waited over 2 hours to see this doctor and when the doctor came in, he didnt even do a physical examination. He seemed like he wasnt interested.
Verified patient
Nice quick calming peaceful Empathy and concern
Verified patient
Nice staff.
Verified patient
Mediocre
Verified patient
Dr. David Steiner was awesome! He made feel so welcomed, like an old patient that he hasn't seen in a long time. He is very personable, warm and friendly! To my surprise... He took his "Sweet" time with me, totally unexpected by today's doctor's visits standards. He showed and demonstrated concern and care about my situation and health issues; Made me feel at ease; Answered all my questions; Referred me to specialists to help with treatment options; Performed a variety of tests right there at the same location. I am very happy I found Dr. Steiner and I highly recommend him to anyone in need of a great neurologist. You will not be disappointed!!
Verified patient