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Flatiron Mental Health Counseling

Psychotherapist32 Union Sq E, New York, NY

4.96

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.96

Wait time

4.93

Bedside manner

4.99

Insurances accepted

99% of patients have successfully booked with these insurances

Aetna

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Available appointments

Flatiron Mental Health Counseling

32 Union Sq E, Ste 1005, New York, NY 10003

All provider availability

Insurances accepted

99% of patients have successfully booked with these insurances

Aetna

1 office location

Flatiron Mental Health Counseling

32 Union Sq E, Ste 1005, New York, NY 10003

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.96

Wait time

4.93

Bedside manner

4.99

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

115 reviews

Most relevant

I am grateful for my work with Monica. She is empathetic, caring, and insightful. Highly recommend.

RPVerified patient

I am so thankful for my work with Monica. Her approach is genuine and insightful.

RPVerified patient

My work with Monica has been so helpful! She is caring and empathetic.

HFVerified patient

I’ve worked with several therapists over the years, and Monica truly stands out. She’s the first therapist I’ve felt a genuine connection with. Her compassion and insight consistently make me feel seen and understood, and our work together has helped me feel hopeful in a way I hadn’t before. I look forward to our sessions because they feel like a safe, supportive space to really go deeper. I’m very grateful for her care and would recommend her to anyone on a healing journey, especially those working toward greater self-understanding and self-acceptance.

RKVerified patient

Monica is an incredibly attentive and a good therapist. She is kind and understanding, supportive and someone I am grateful is a call away. She is thoughtful and really cares about her patients. She has clearly lived 9 lives and brings all of that wisdom, perspective, and knowledge to every session.

ASVerified patient

I suffer from Depression and anxiety and have seen Monica for the last six months. She has helped me identify the looping and negative thoughts that lead to my sadness and loathing. I was so committed to blaming the world for my feelings rather than realizing that it’s the thoughts that I ruminate over. I am compelled to write this review because other therapists just let me continue to dive into my thoughts rather than help me find out why I’ve been addicted to those thoughts.

AJVerified patient

Monica was easy to relate to, insightful, and equally important I felt completely comfortable sharing with her. It is nice to have finally found a therapist who really makes a difference.

JHVerified patient

Monica was an absolute joy to work with. I felt comfortable sharing personal details about myself and my life, while knowing that she would be empathetic and have great insight into what was going on. She asked great questions and the amount of growth I experienced in such a short amount of time is palpable. I highly recommend Monica and certainly hope that our paths cross again in the future!

EFVerified patient

I look forward to my sessions with Monica every week. She is empathetic, supportive, and very knowledgeable. She's helped me so much on my personal growth and well-being. I highly recommend her.

MYVerified patient

I have been working with Monica for a little over a year now and through our work together I have made great progress in improving the quality of my life.

KCVerified patient

In my work with Monica I've always felt seen, heard, and most importantly, safe. She is non-judgmental, caring, and so kind. I continue to grow as a result of my work with her and for that I am truly grateful.

NAVerified patient

Finding a therapist who is a good fit is a frustrating task. I am so glad I found Monica. I feel like she's on my side and really cares about our session work together.

MSVerified patient

Monica is so warm and compassionate. She really helped me work through intense anxiety during a particularly stressful time in life. I'm grateful and highly recommend her!

SJVerified patient

From our first phone consultation to our present work together, Monica has been a great listener and a compassionate therapist. Highly recommend!

VBVerified patient

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Alex is a great therapist! He is thoughtful, insightful, and so genuine. I highly recommend!

PKVerified patient

Alex and I have spent the last few months working together and I feel like he sees and understands my pain in ways that other therapists have not been able to. He asks me questions and helps me come to my own conclusions. I feel like a much more confident me and I'm looking forward to keeping on working together.

TNVerified patient

I felt immediately at ease upon meeting Alex. His gentle demeanor, calming presence, and nonjudgmental attitude created a safe space from the very beginning. I’ve worked with many therapists before, but there’s something uniquely grounding about Alex. For the first time, I confronted parts of myself I had long avoided. Thanks to our work together, I live a more fulfilling life. He’s given me tools to manage overwhelming emotions even outside of our sessions. As someone who has struggled with anxiety and uncertainty, I’ve learned how to face life’s curveballs and roll with the punches. I highly recommend Alex to anyone seeking meaningful, compassionate support.

RKVerified patient

I’ve been going for a few months now and have always felt welcomed! Our sessions have been very helpful towards working through various personal issues. He is quite perceptive and identifies the right questions to ask. I would highly recommend him if you are looking for someone to talk to for an outside perspective on what may be going on in your personal life.

HWVerified patient

After years of debating going to therapy, and a few attempts of finding the right therapist over the last couple months, finally, I found Alex. The services Alex provides have had an immediate and meaningful impact on how I navigate my feelings. Alex is empathetic, insightful, patient, and professional. Alex has given me the perspective and strength to work through hurdles I have avoided for years. I don't know how to properly thank Alex for the support he provides me, but every person I meet in the future will benefit from the impact he has had on me. I highly recommend Alex to anyone who wants to genuinely feel better and brighter. Thank you, Alex!

KMVerified patient

Alex is a great therapist he made me feel comfortable since our first session. He has really helped me though my grieving process his compassionate approach and guidance have really Made a difference in my life as he understands me and what im going thru I highly recommend Alex.

VMVerified patient

Alex has been patient with me and is helping me work through my relationship concerns and explore my identity. He asks me questions that really help me connect with myself. I am starting to feel like a calmer version of myself.

ELVerified patient

Alex is warm and made me feel comfortable right away. He is patient, thoughtful, and empathetic, and I felt his commitment to my wellbeing.

OAVerified patient

Alex made me feel really comfortable! I found him easy to speak with and share my concerns. He's kind, comforting and clearly caring. It felt like he really heard me and helped me work through some of the things I've been struggling the most with. I look forward to seeing him again!

TAVerified patient

Alex is a kind and empathetic therapist who made me feel comfortable from the get go. I always feel that I can truly be myself with him without any judgment. He helps me build my confidence and process whichever part of my life needs tending to.

RLVerified patient

Alex has been instrumental in helping me navigate a difficult time in my life. His compassionate and respectful approach has created a safe space for me to talk through my challenges without feeling judged and has allowed me to truly say what I feel during our sessions. His guidance has really helped me understand what I need to work on and how without feeling overwhelmed but rather, encouraged. I’d wholeheartedly recommend him to anyone

RAVerified patient

Alex is so compassionate and welcoming! He really gave me the space to get comfortable with the conversation and offered so many thoughtful insights. Definitely recommend!

HDVerified patient

Alex is a great listener. He asks insightful questions and gave me space to process my answers. He is very compassionate and nonjudgmental.

HMVerified patient

Alex is such a warm and relatable therapist. I felt very comfortable talking to him and felt like he really “got me”. I am looking forward to more sessions with him!

BLVerified patient

I have really appreciated my sessions with Alex. I always feel seen and supported by him. I would highly recommend him to anyone looking for a therapist.

GFVerified patient

Alex is incredibly professional, compassionate, empathetic and driven to get to the root cause of your internal struggle - he is an excellent partner in crime to help you on your journey, be it to heal, discover more about yourself, or work through life’s uncertainties. Could not be a more lovely, insightful, and productive human to work with!! 11/10 recommend his services.

SMVerified patient

Alex is so warm, compassionate, and understanding. I really feel like he listens to me and makes me feel so seen no matter what the topic of discussion is. He fosters a comfortable and safe environment. I am truly so grateful!

ESVerified patient

November 30, 2025Benjamin K.Verified patient

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KRVerified patient

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Robin is warm and attentive, and she offers incredibly helpful insights. My time spent with her has been invaluable.

ASVerified patient

From the very first session, Robin made me feel safe, heard, and supported. She balances deep listening with thoughtful insights and practical tools I can actually use. I’ve experienced meaningful growth working with her and am so grateful!

MSVerified patient

Robin has been extremely helpful in supporting me as I navigated anxiety and learn how to cope with worst-case scenario thinking. She has helped me develop practical coping strategies that allow me to interrupt anxious thought patterns and prevent spiraling. She also incorporates somatic and body-based work, which has been incredibly useful and has helped me better understand nervous system regulation. In addition, she has been instrumental in helping me navigate my relationships, especially friendships, and in developing a healthier nervous system regulation. In addition, she has been instrumental in helping me navigate my relationships, especially friendships, and in showing me a healthier, more grounded way. I couldn’t recommend her more highly.

GAVerified patient

I had a really positive experience working with Robin from the first session. She created a space that felt safe, supportive, and non-judgmental, which made it much easier to open up about difficult topics. She is thoughtful, attentive, and able to balance listening with offering helpful insights and practical tools that I could actually use outside of sessions. I never felt rushed or misunderstood. Over time, I noticed real progress in how I understood myself and how I handled things. I never felt rushed or misunderstood. I would highly recommend Robin to anyone looking for a compassionate and skilled therapist.

WKVerified patient

Robin has completely transformed my perspective on therapy and its impact. For most of my life, I was strongly opposed to the idea of therapy—skeptical about whether sitting and talking to a stranger could offer any real benefit. I even believed and told her on day one that most counselors and mental health professionals were “quacks”, given my past experiences. Well, Robin changed all of that and proved me wrong. She has single-handedly made me a believer in therapy and turned me into a lifelong client. Robin has a way to get someone truly comfortable (I’m not an easy client, it took my spouse nearly 8 years to convince me to try it), and she goes above and beyond to show genuine care for the well-being of others. Her compassion and dedication are unmatched. Finding a trustworthy therapist can be challenging, but if you’re considering therapy—especially for the first time—I wholeheartedly recommend Robin above anyone else.

RWVerified patient

Robin is an incredible therapist—compassionate, insightful, and truly supportive. I’ve grown so much through our work together and feel better equipped to handle life’s challenges. Highly recommend!

ALVerified patient

Robin’s kindness and care feels incredibly authentic and relatable. She is a true gem of a therapist. I have been struggling with relationship concerns and the way she helps me work through these issues is so validating. She helps me figure out where my thoughts are coming from, and encourages me to confront and appreciate my true feelings. I feel so seen and understood by Robin!!

TSVerified patient

Robin is an exceptionally gifted therapist — I’ve tried several before finding her. She’s caring, warm, and honest. I had some sensitivities and she didn’t gloss over it; instead, she took the time to reflect, research, and return the following week with genuine insight and a wealth of knowledge. That really helped me move forward. Nothing about working with Robin feels transactional. She shows up with a deep, authentic care for what’s going on with me and it’s clear that she’s fully invested in my healing. I’m grateful for her. If you’re ready to do the real work and truly heal, Robin is the therapist for you. She’s simply incredible.

MGVerified patient

I have been to other therapists over the years and Robin stands out as the only one I have truly been able to connect with. Her compassions and insights make me feel seen, understood and most importantly hopeful. I look forward to our sessions as a safe place to “dig deep” and would truly recommend her to anyone on a healing journey with the goals of self love and acceptance. Life is hard and I am grateful for Robin and her care.

CLVerified patient

Working with Robin has been a truly transformative experience for me. From the very first session, I felt heard, understood, and supported. It was a safe, non-judgmental space where I could share even my most vulnerable thoughts without hesitation. What I appreciate most is how Robin strikes a perfect balance between being compassionate and offering actionable guidance. Her insights have helped me gain clarity on issues I’ve struggled with for years. I’ve come away from every session feeling empowered and more in control of my emotions. Thanks to Robin, I’ve grown in ways I didn’t think were possible. If you’re considering therapy, I can’t recommend Robin Kaye enough.

AAVerified patient

Robin is warm and attentive, and she offers incredibly helpful insights. She is truly a gifted therapist and my time spent with her has been invaluable.

ASVerified patient

I’ve been doing therapy sessions with Robin for almost 2 years, and I can confidently recommend her to anyone looking to improve their coping strategies and other mental health struggles. She is always professional yet personable.

TCVerified patient

I've seen many therapists over the years and Robin has been by far the best. She comes to every session prepared, invested, and with tactical advice on how best to work through a problem. She has helped me improve my relationships, show up as parent, and unlock my full potential at work etc. I am proud to say that I have never been happier. I credit a lot of my current situation to Robin and our regular meetings. If you're genuine about wanting to work on yourself, I would highly recommend seeing Robin.

MNVerified patient

Working with Robin has been life changing. As soon as we started working together, I was immediately put at ease and felt like I was in a warm, reassuring place, with no judgement. I leave sessions feeling like I have goals and objectives and always feel like she is listening with sincerity and wants to do her best to help.

AOVerified patient

Robin is so easy to talk to and makes me feel safe, supported, heard and understood. She is genuine, intuitive, empathetic and non-judgmental and her insight has helped me find perspective as I navigate through a particularly difficult time. I would highly recommend her to anyone seeking professional support.

EWVerified patient

Robin is compassionate and very easy to connect with. During my divorce, she played a crucial role in helping me navigate through the process, how to support my children and the complex feelings that I was experiencing. I always felt understood and supported by her, as she empathized with my situation and provided valuable guidance during this tough phase of my life.

KBVerified patient

Robin is caring and empathetic. I felt quite comfortable and safe on our first appointment. She listens and is very helpful with the issues I struggle with. I am so grateful I found her

NCVerified patient

When I first met with Robin I was pleasantly surprised to feel an instant connection. Her warmth and sincerity made me feel immediately safe. When I speak with her, I feel no judgment only understanding.. not only has she helped me work through a few situations also made me understand my decisions and feel good about them.

JFVerified patient

Robin is simply wonderful. She’s easy to talk to and always puts me at ease. Her kindness and empathy matches her unparalleled professionalism. Always a pleasure being in her calming presence. 10/10 would recommend.

JHVerified patient

Robin has been my therapist for a little over a year. She is fantastic. She’s very patient but most importantly, very human. I’ve carried with me the breath work we worked on and her words in more instances than I can count. It helped me incrementally with everything from my intimacy anxiety to the heart wrenching passing of my grandma this year. I’d say, look beyond race and gender when considering Robin. She’s a gem.

LGVerified patient

Robin is truely a blessing for me. She’s very kind and understanding. She’s always available for a session even if it’s last minute. I learned a lot about myself and was able to make the changes I need in my life because of her. I am so happy she’s my therapist she is truly incredible

SPVerified patient

It took many years to find someone that really listens but also offers suggestions rather than just sit there . highly recommend .!!

JMVerified patient

Closing the visit, I took with me practical and adaptable insights and tools. I found these encouraging. Robin was pleasant, reassuring, and perceptive. Overall, the visit was not intimidating, which I truly appreciate.

RRVerified patient

I can’t recommend Robin enough. She’s an exceptional listener, offering thoughtful insights and clear direction that truly resonate with me. Her calming presence and intuitive nature create a safe, judgment-free space where I feel completely comfortable opening up. She holds me accountable in a supportive way, helping me make meaningful changes in my life. I deeply value our sessions and look forward to continuing this journey with her.

CLVerified patient

Robin Kay was excellent . It took a long time to find someone who really listens while also offering suggestions that i listened too and that really work. Highly recommend !

JMVerified patient

Transitioning to a new therapist–a new person– to talk to was worrisome at the beginning but Robin Kaye made our sessions very welcoming and it quickly became a safe place for me to open up. Robin is very accommodating and has worked with me throughout our sessions to understand who I am as an individual and how to best support ME. I did receive outpatient treatment elsewhere and felt misunderstood and misrepresented within that care. I returned to my sessions with Robin where it is individualized for what works best for me. Robin works with you and allows you to be very vocal in your care– your voice is most important to her!

MSVerified patient

This was my first time speaking with a therapist and I can say I was a little nervous. Robin made me feel so comfortable our first meeting, it felt like we have met before. We talked and so much came out in our first meeting that I didn’t realize was going on with me I couldn’t believe it. It’s been over a year I’ve been seeing Robin and will continue to see her. Robin has helped me through the toughest time in my life that I didn’t think I was going to make it which was losing my mom. She’s someone I feel I can talk to and feel at ease when I do.

KBVerified patient

April 17, 2025Stephanie M.Verified patient

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