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Focal Integrated Health Care

Adult Psychiatric & Mental Health Nurse Practitioner
4.43

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.43
Wait time
4.54
Bedside manner
4.56
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
UnitedHealthcare
CareFirst Blue Cross Blue Shield (Health)
Cigna-HealthSpring
Medicaid
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details

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Available appointments
All provider availabilityAll provider availability
Today, Apr 5 – Sat, Apr 18
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
UnitedHealthcare
CareFirst Blue Cross Blue Shield (Health)
Cigna-HealthSpring
Medicaid

Providers at Focal Integrated Health Care (0)

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.43
Wait time
4.54
Bedside manner
4.56
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
120 reviews
Most relevant
The initial visit was very informative. Dr Powell-Gross listened and gave excellent feedback.
Verified patient
For a first visit She was very nice and listened to what I had to say and gave me great feedback. wait time was minimal.
Verified patient
Great first appointment! Very kind. Made me feel comfortable and easy to talk with. Looking forward to continuing.
I made an appointment, it was a no show. I called the number and nobody answered.
Verified patient
Took time to address other issues so that I could be confident in treatment that is tailored to me. Thank you
Verified patient
This is was my first time doing therapy as an adult and Ms. Jornayra was amazing! I will def be going back!
Verified patient
First appointment and she was absolutely amazing! Easy to talk to, great listener, and very understanding
Verified patient
Miss Jornayra was a great listener, i am excited to move forward with her help and assistance.
Verified patient
The communication was poor, and my first appointment was missed because no one answered the phone
Verified patient
fantastic! made me feel comfortable about sharing my trauma and gave very good feedback
This psychiatrist has really saved and changed my life
Verified patient
I did not hear anything from the provider or the office
Verified patient
She was great! She listened to me and was very patient.
Verified patient
As the appointment time approached no one had reached out to me. I called the provider and got a voice message. I left a message saying this is the time of my appointment. It wasn’t until almost an hour later that she reached out to me. She attempted to reschedule for a couple of hours later. Then she tells me I have a $500 deductible. I’m explaining that I’ve used mental health services before and that all I have is a $10 copay. So now I’m irritated for two reasons so I decided I would look for a different provider.
Verified patient
Great listener, had a great plan for my treatment and overall felt very comfortable with her! Definitely a 10/10 experience and will be becoming a returning patient.
Verified patient
My last appointment was in 2023 with Mrs. Powell-Gross, and she was able to pick up right where we left off. I highly recommend her! Effective communication skills and she is an absolute gem! I appreciate her very much!
I read about the review that they do not contact about the appointment, but i choose to ignore it, now here that was my case. Next time i will believe people review do the same for me as well. Poor communication, not consideration.
The appointment with flawlessly. We spoke about relevant subject matter and shared a few laughs. She was clear on what we were expecting to accomplish during intake and stood true to that. She is kind, a great listener, respectful and made me feel comfortable, seen, and heard.
Verified patient
I appreciated her genuine care and concern for my condition. She was thorough in her questioning to insure I was receiving the correct treatment. Scheduling and doing paperwork was easy and straight forwards.
After our first appointment, which was very good, she forgot to schedule my next appointment we had agreed on. So I go to get ready for the appointment only to find out there was never an appointment made, and I waited two weeks. I schedule another appointment for the next day and never received instructions on how to join the video call from the office. So two days in a row I had an appointment I was ready for, that my provider was not. I even called the office both days and attempted to reach the provider by leaving voicemails, hoping to still complete the appointment but calls were not returned until later. Seems like their first appointments go great and she wants you to leave her a review, and then it all goes downhill.
She is just who I needed to talk to in such a rough time. She gave me some tips about a few things that I could start immediately to try to alleviate some of my symptoms. I felt she listened to me, and really cared. I'm so glad I chose her and look forward to our next appointment.
I love her! She listens, and provides alternatives when something isn’t working. She’s very flexible with her treatments, very thorough with bloodwork etc. to ensure the pharmaceuticals are safe for each patient. I’ve never had such a pleasant encounter when dealing with mental health professionals.
Verified patient
Dr Gross Was AMAZING ! It Was My First Appointment And She Made Me Feel Comfortable Which Is Hard For Me . I Feel Like I Can Trust Her Which Is New For Me Because I Have Problems Trusting Other People . She Asked Her Intake Questions and Didn't Judge My Answers . I Knew Right Away That She Was A Great Choice And That I Would Be Staying With Her . If You Are Looking For Someone That Listens And You Want To Feel Heard Then I Would Say 100% book With Her . She's Definitely 10/10 Recommend!!!
Verified patient
Dr. did not show up to my appointment. Did not send video link. She simply did not show up on the day of my appointment. I called the number on file 3 times and left a voicemail. I did my part by completing intake forms, sending insurance cards etc. The tasks checklist was completed on my end. I will never reschedule with her and this could be a sign that I need to return to my old provider.
Verified patient
First appointment, had problems with my connection via web but she worked with me until I had it fix. I had a great time talking to her , she listens and gives good feedback. I would recommend her office an services to friends and family. Looking forward to the next appointment.
Verified patient
A delight to have as my provider.
Verified patient
I had a great first appointment with Ms. Powell. This is the first time I’ve ever had a therapist order blood work for me to discover if there are any other underlying medical reasons for what I’m feeling so we do not miss anything. She is thorough and really wants to get to the bottom of things to ensure you get the best possible care. I’m very much looking forward to my next appointment with her.
Always an amazing experience! She provides tools to help you in between your appointments! She also allows you to speak freely and makes the space feel safe! 10/10 i Recommend
Verified patient
My 1st session with Dr. Powell Gross was quick but helped me get through the New on a good start. I look forward to more sessions with her.
Verified patient
Dr.Powell-Gross is an exceptional listener and very engaged when I’m speaking. She makes it very easy to talk to especially when it’s your first time as an adult in therapy or counseling. I’ve only had one session so far and it went really well ,Thank you !
Verified patient
I recommend the provider . Good listener
Verified patient
My first visit with Dr.Powell was great! I felt heard finally! She listened to all my concerns; asked thorough and detail questions to understand me and my current needs and suggest a plan to address my concerns. I feel very confident that I chose the right provider for my mental health needs.
Verified patient
My appointment went great! She is a great listener and has good vibes. It was extremely easy to discuss my issues with her. She also provided me with excellent feedback.
Verified patient
Highly recommend. Off the initial visit alone, I felt comfortable to open up and speak about my problems. I felt heard and understood. I will definitely be back soon.
Verified patient
I had a great first appointment. Ms. Powell was very down to earth, did not judge me or my experiences. She gave me very sound advice which I am currently using, taught me very good coping mechanisms and I am looking forward to my next visit.
Verified patient
I had a wonderful first appointment. Jornayra was very welcoming and easy to talk to. I already have a second appointment scheduled!
Verified patient
She was very pleasant and organic, she made me feel heard. This was my first ever therapist appointment so I was a bit nervous but after the first 5 mins she made me feel safe and comfortable. I already scheduled my second visit.
Verified patient
Today was the first appt for me. At first it was kinda hard opening up, but the Dr made feel safe and comfortable. Looking forward to our next appt.
Verified patient
I am Is overall happy with my services
Verified patient
Dr. Powell-Gross is the absolute best!! Extremely attentive and relatable and has helped me so much! I 100% recommend her services!
My appointment went really well. This was super scary for me to take the first step to talk to a professional however she made this so easy and gave me tools to begin my journey . Thanks so much Nurse J and I can not wait until our next session.
Verified patient
I had a great appointment experience. She was very clear in giving directions and letting me know how we would proceed in future appointments, and having my medication sent to my pharamcy was simple and fast. I appreciated her kind words and look forward to working with her again in the near future!
Dr Jornayra Powell-Gross, was very professional. she listens, she complement and she give implement. she’s amazing?!! I don’t like to talk about myself to a stranger, but she made me feel so comfortable we talked like an old girl friend?s at ease!! I highly recommend her to anyone who can use her profession! ?
Verified patient
She is Very knowledgeable and professional. Don’t get frustrated if your call goes to voicemail. Leave a message and someone will call you back same day. I can’t give her enough accolades.
She was arrogant, condescending and made assumptions about me as a person having known me for all of 5 minutes. The type to stay far away from.
Verified patient
Ms. Powell-Gross listened to my concerns and shared helpful information and tools that I can utilize in my everyday life. I feel like she took her time to get to know what I was struggling with and did not rush at all. It was a great experience with a thoughtful mental health provider and I would recommend her to a friend.
Yes
Verified patient
She was very understanding and a good provider.
Verified patient
I had a great experience! I’m very skeptical when it comes to meeting someone for the first time but I sensed a very neutral and calming aura from her. She’s a great listener and I felt her genuine concern for my well-being. I highly recommend!
I felt heard and inspired
Verified patient