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Fox Valley Behavioral Health, SC

2 specialties100 Illinois St, St. Charles, IL
3.88

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.88
Wait time
3.49
Bedside manner
4.11
Insurances accepted
This office is not in-network with any insurances
It's common for mental health providers to be out-of-network. Many plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
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Available appointments
Fox Valley Behavioral Health, SC
100 Illinois St, Ste 200, St. Charles, IL 60174
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
This office is not in-network with any insurances
It's common for mental health providers to be out-of-network. Many plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
1 office location
Fox Valley Behavioral Health, SC
100 Illinois St, Ste 200, St. Charles, IL 60174
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Providers at Fox Valley Behavioral Health, SC (0)

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Fox Valley Behavioral Health, SC

Specializing in the treatment of behavioral/psychiatric disorders of children, adolescents, and adults under age of 50. ALL APPOINTMENTS ARE VIRTUAL AT THIS TIME. DR. HUSSAIN TAKES NO INSURANCE. DR. HUSSAIN IS NOT BILLING INSURANCE AND IS FEE-FOR-SERVICE ONLY. DOCTOR WILL CALL YOU ON YOUR APPOINTMENT TIME.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.88
Wait time
3.49
Bedside manner
4.11
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
172 reviews
Most relevant
She was very professional and helpful. She made me feel like I could talk to her and tell her exactly what I needed to say.
Verified patient
I loved her! She took her time with me and I felt that she truly cared for my well being. I cannot wait to see her again.
She didn't know I was there, even though I confirmed with someone over the phone that I was coming. Ridiculous.
Dr. Hussain was open minded and heard what I had to say. I left the appointment feeling like I was listened to.
She was fantastic and very kind and patient. Highly knowledgeable and professional-- definitely recommend.
The doctor was very professional. She explained everything to me perfectly. I would highly recommend her.
I like her a lot; she listens to my concerns regarding medications and adjusts so they best work for me.
Verified patient
I am always in good hands when I visit with Dr. Hussain. She's amazing & caring. Recommended indeed.
I got lots of knowlege about what I am getting perscribed. I was able to open up and have to speak.
Verified patient
Professional, immediate appointment times available, thorough conversation, and very personable.
She does not listen very well, when asked for medication change. And her rates are ridiculous.
Even though COVID has made it hard Dt. Hussein has always communicated well . Appreciated
Verified patient
Never recieved my call for my application and I’m out of medication. I’m quite upset
Verified patient
Nothing to do with the doctor I just felt more frustrated than what I was when I went in
Didn't wait long for the st. Charles office. Definitely coming back to visit her again.
The actual appointment is good, but there can be a long wait at times.
Verified patient
It was ok , but waiting an hour after appointment was aggravating.
Verified patient
She listened and provided feedback about my child’s condition.
She is absolutely wonderful!! I highly recommend her to anyone!!
Doctor Hussain was engaged in my needs and very professional.
Verified patient
She does not return calls and the wait time is horrendous!
Got me the help I needed. I felt very comfortable with her.
Very understanding and motivated to help with guidance.
Verified patient
Always effecient caring and professional. Very satisfied
She takes forever to see me , I run out of medicine
This is the second or third time this doctor hasn’t even bothered to confirm my appointment with her, and she has completely blew off each appointment I had scheduled. I called and texted the provider well before the visit to see if there was intake paperwork to fill out and to confirm the appointment, multiple times, and never talked to her or anyone from her office. And didnt receive so much as a courtesy call after having wasted my time. Completely disrespectful and unprofessional. My time is no less valuable than Dr. Hussain’s…I wish she understood that as well. Communicate with your clients, you are a mental health professional.
Verified patient
She never mailed my script twice after paid appointments and there is no possible way of getting in touch with her when a problem arises. When someone is trusting their meds will arrive that they’ve been consistently taking for 19 years and a high dose, I would prefer not to play flip the coin if I’m going to receive a call for the appointment and if she actually calls, will I actually receive my meds? When you can no longer trust your doctor, well that says it all right there (I was a long term patient and am truly upset as I believe these changes in office routine from in person to phone is what was the change). I even drove to the location as it said in person at one point and no one was there). I’m seeing a new doctor for in person visits now and missed having her apart of my monthly routine which is why I tried one last time through here. I tried halfway through the month before my next scheduled appointment with my newer doctor. I booked the open time and no call.
Terrible !
Verified patient
Was supposed to have an appointment yesterday at 5pm. never received the phone call and left several voicemails. in the past, she had been at least 2 hours late for each appointment and i don’t feel as if she actually listened to any of my concerns and was not much assistance in terms of increasing my dose of sleep meds/starting me on meds for ADHD again.
Verified patient
She listens very well and knows what medication would work. I’ve know been her patient for 12 plus years and have been very happy with her.
Verified patient
Professional yet cool and nice.
Very nice and understandings.
It is understandable that a person would become frustrated with having to wait longer than expected for a health need. It’s also sorta understandable to feel like your own health need is more important and more necessary and needed than someone else that may have access to less resources than you. But all of these things become quite unimportant when you receive mental healthcare from a provider that never rushes a you, never judges or implements any sort of bias in your treatment, and responds to your individual health needs. Dr. Hussain works with you in however way you’re willing to work with her in your treatment. She is the most mindful physician I’ve ever worked with and has a gentle compassion that allows you the space to reclaim your dignity when facing health issues.
Verified patient
Welcoming, attentive, and professional
Verified patient
I really like her. She is incredibly knowledgeable and I’m looking forward to trying a new medication that she recommended. I feel that she diagnosed my condition correctly and am on a good path in her care.
Doesn’t listen to what I’m telling her. Although she is very nice. She is not willing to try different medications for my add. Which would be excellent. And keeps forcing cymbalta on me
She is amazing.
Verified patient
I'm always apprehensive meeting new doctors & mental health is a very difficult thing to discuss. Dr Hussain immediately put me at ease. Her "bedside" manner is perfect & she is very compassionate.
Verified patient
Dr. Hussain was great. She made me feel very comfortable and was great at explaining everything. I left feeling informed about my treatment
This was our family's first visit. Our son has responded to the medication and Dr. Hussain had some good thoughts to share with us. We are looking forward to more growth and progress in our son as we are new to the area.
After Several apts. always a very long wait time. Never refilled prescriptions in a timely manner. Didn’t tell me that she didn’t take my insurance after it changed until after my apt so I had to pay all cash. I had to quit one medication cold turkey because it took over 5 messages to her “answering service” (which is really just a Regis building room) and 2 messages from my pharmacy with still no call back. How unprofessional for a psychiatrist! I should have listened to the other bad reviews before giving her a try. I’m reporting her to the AMA over this.
She is basically a pill pusher! Charges She barely even looks at you, has her nose in her computer the whole time! Won't refill your script unless you see her, so she can charge you! She called and canceled my appointment, and rescheduled because she had something more important. I told her my script needed to be refilled, I wouldn't have enough to make it to the new appointment date. She said she would take care of it, well she didn't!! Walgreen's gave me an emergency supply, while they reached out to her. I called 4 days in a row, no reply to me or Walgreen's! I called the 5th day, and the answering service told me she wanted to know if I could come in that day at 5:00pm. I told them I couldn't because of my schedule. I run out completely today, and start having bad side affects! She only cares about the money, not you!! Do yourself a favor and find a good Doctor!!!!
Was good, real professional.
Ok
Very professional and attentive
Should have listened to other reviews, waited nearly an hour after my appointment time to see the dr, was only in there maybe 15 minutes and she answered her phone in the middle of my appointment. I was very unimpressed, I won't be returning.
I didnt really feel like I got the answer or help I was looking for. I didnt feel genuinely cared about as a patient. I think helping people to come to better state of mind is a great responsibility that shouldnt be taken lightly or as if its 'just a job'. Nothing personal against the doc. Just wasn't the right doctor for me. Thank you.
She wants to treat you her way, and when mymedication that she proscribed had bed side effects she didn't even call me or my pharmacy back. Her secratetary told me "I can't do anything but give her message if it is emergency go to hospital". That's the first psychiatris that I had that does not call back her patients.
she took 3 phone calls in the 20 minutes I was with her after waiting 45 (or more) minutes for my 5:00 appointment! Very disappointing.
Dr. Hussain is easy to talk to, but she was very quick to prescribe meds (within 15 minutes of my first appointment). Subsequent appointments were just about how the meds felt, not my depression/anxiety.