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Frankford Dental Care PC

2 specialties9523 Frankford Ave, Philadelphia, PA
4.84

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.76
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Guardian
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
  1. See if they’re in-network

Available appointments
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Guardian
UnitedHealthcare
1 office location
Frankford Dental Care PC
9523 Frankford Ave, Philadelphia, PA 19114

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Frankford Dental Care PC

Smile! You're in good hands. We would like to welcome you to our office. We take great satisfaction in helping you maintain optimal oral health. Our practice is devoted to comprehensive and preventive patient care. Our patients are our most important asset, and we strive to develop long-lasting, trusting relationships with all of our patients. Your referrals are welcome and appreciated. We look forward to seeing you! IMPORTANT: Please remember to provide your insurance member or subscriber ID # when booking your appointment online (this is not the group number), so that we may confirm network status and coverage details for you. We are participating with most PPO dental plans. We do not participate with any Medicaid plans. If you have a state insurance plan such as Health Partners or Keystone first, you would need to pay out of pocket in full at your appointment. If you choose to do this, you must select self-pay, otherwise the appointment will be canceled. YOU MUST PROVIDE YOUR EXACT INSURANCE PLAN AND MEMBER/SUBSCRIBER ID (NOT GROUP #). We thank you for providing your insurance details so we may confirm your eligibility in advance.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.76
Bedside manner
4.90
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
209 reviews
Most relevant
The staff was amazing! The doctor listened to my concerns. I will definitely be going back !
Verified patient
I though they were prompt very efficient in doing there work and just very nice people. I would definitely refer friends.
Verified patient
Everyone was so kind and attentive. They really listened to my concerns. Honest in their responses.
Great experience ....very professional and very friendly they make you feel at ease.They answer all my questions .
Verified patient
Excellent!! I was very early and they took me in early.
Verified patient
The staff was professional and friendly and all measures taken to insure a safe and welcoming enviornment
Dr. Sotelo is a wonderful dentist, treats his patients like gold. Highly recommend Dr. Sotelo to everyone.
Verified patient
Friendly staff and Dr. Sotelo was very detailed with everything. I look forward to continue going here.
Verified patient
Understaffed and rude beyond belief, complete waste of time. Very disappointing
Mis-scheduled me twice resulting in having to make two visits, take two days off of work etc.
Verified patient
I would definitely go back, friendly staff & great environment.
Verified patient
they are very professional and friendly. The dr. explained everything to me
Verified patient
Everyone at this office is warm and friendly, they make you feel very comfortable
Verified patient
Zocdoc was very helpful finding a good dentist that accepts my insurance.
Verified patient
Amazing, quality care and very friendly. Thanks Dr. Sotelo!
Verified patient
Will be going again. Felt comfortable and felt like all concerns were met
Verified patient
Had a great and informative visit. Would highly recommend.
Verified patient
Very friendly staff..made me feel extremely comfortable.
Verified patient
Friendly and very professional staff. Prompt service, clean office.
Great Dentist. The staff at this office is very friendly as well.
Verified patient
Explained everything thoroughly to me and was very accommodating!
Verified patient
My overall experience was great staff was great and very helpful
Verified patient
Great visit. Professional and courteous staff with great service.
Verified patient
Everyone was friendly from the receptionist to the Dr.
Very professional and informative concerning my case.
Verified patient
I had an unusual situation! I broke my front veneer and was in sheer panic mode knowing I had a busy schedule ahead and couldn’t look like a gargoyle in the midst of it all!! My original dentist had no sensitivity to see me anytime sooner than two weeks from the time of my request for an appointment so I had to take CONTROL!! After surfing, the web a few moments I came upon Dr. Sotelo He was available the next day at 2 o’clock and he had at the least 230 positive reviews vastly more than anyone else in my search ! I didn’t have a lot of time to research so I took a chance and selected him based on those points! I was extremely satisfied with my decision ! The fact that Dr. Sotelo’s Office factors in emergency visits demonstrates a huge display good business acumen, heart and wisdom as No one can predict any untimely emergency. I thank Dr. Sotelo again and highly recommend his services!!!
Verified patient
Amazing Dr. Calming demeanor that puts you at ease. Amazing staff. If you have dental anxiety this is the place to go. 5 stars all around
The best . I have had fillings, crown made and fitted , and 2 wisdom teeth removed in the past by Dr Sotelo. Everything went great and with very little discomfort if at all . Staff are always nice and helpful. Cleanings always have been good. M.O’Neill
Verified patient
Amazing all around experience!
Verified patient
You just couldn't ask for a kinder more professional experience at a dentist office than the one you will receive with Dr Sotelo and his team. Friendly from the moment you walk into the door, easy to schedule and most importantly one of the most knowledgeable Dentists I've ever had the pleasure of seeing. The amazing reviews online live up to the hype.
Verified patient
It was the most thorough explanation of my teeth and what’s going on and what I can do to care for them. I greatly appreciated it!!
Verified patient
The staff were very pleasant and attentive. The Dr. stopped what he was doing to greet me with a pleasant hello and welcoming handshake. I’m not too fond of the dentist but the entire staff made me feel comfortable and attentive ease. The best experience I have ever had at the dentist office.
Verified patient
Very polite and courteous staff. Makes you feel comfortable and taken care of. Doctor explains every little detail about your treatment or work being done. I like it.
Verified patient
Great and communicate dentist. Explains everything so easily and easy to understand. Great experience with the dental techs too.
Amazing
Verified patient
Rosa and Adriana were great.!Very organized and super nice. Dr. Sotelo is a true professional. Thorough and made me feel comfortable. Amazing team.
Verified patient
Great provider. Very nice and understanding
Verified patient
I have been avoiding the dentist for years due to fear. Finally went in for my first visit and I couldn’t have picked a better place! All staff (assistants and front desk) were so friendly and welcoming. Dr. Sotelo and his assistant (I forget her name) was kind, gentle, reassuring, and took their time to explain everything. I was really overwhelmed but I am more comfortable going back now. Thank you doctor and team!
When I arrived I was seen almost within 5 minutes after arriving for my appointment early. Everyone was professional and friendly and my appointment was over just before I knew it. I would highly recommend going here if you are covered.
Verified patient
I had an excellent new patient appointment at Frankford Dental! The staff was very friendly and accommodating and the doctor was thorough and knowledgeable. He made sure I had a full understanding of everything and that he was sure to answer any questions O may have had. I'm looking forward to my next appointment with them and would definitely recommend this office.
Awesome
Verified patient
As great an experience as can be had at the dentist. The entire staff was patient, kind, and professional. The doc was exceptional at listening and explaining everything. The exam was thorough and made this new patient feel comfortable with the practice. Happy that I’ve found a new dentist.
Verified patient
Great Doc ?????????
Verified patient
Great experience from the beginning to the end of my visit. Dr. Pablo Sotelo and the staff were wonderful. As a person afraid of dental visits this has been my best experience and I plan to continue my dental care with Dr. Sotelo. highly recommend it Thank you, Dr. Sotelo and staff.
Verified patient
Nice very friendly
Verified patient
Thorough exam and explanations. Friendly staff. Patient comfort a priority. Already recommended to others and scheduled my follow-up visit.
Verified patient
Very friendly staff and great doctor. He was extremely knowledgeable and helpful when explaining everything in detail to me. I hope this can be my forever dentist.
Verified patient
After putting off going to the dentist for several years, Dr. Sotelo and the staff at Frankford Dental made me feel totally calm and comfortable on my first visit. The office was clean, the appointments were on schedule, and Dr. Sotelo worked with me to prioritize and plan for further dental care without pushing a bunch of additional procedures right away. The hygienist who did my cleaning was gentle, thorough and kind. I will definitely be visiting this practice again.
Verified patient
He is the most thorough dentist I've ever been to. He's knowledgeable and does an excellent job explaining everything. The facility is pretty and staff is friendly and helpful. I highly recommend this practice!
Verified patient
Great personel. Very hospitable.
Verified patient