Friendly Women's HealthCare LLC

OB-GYNCarmel, IN • 2 locations
4.15

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.15
Wait time
4.20
Bedside manner
4.27
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
UnitedHealthcare
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Available appointments
Friendly Women's HealthCare LLC
755 W Carmel Dr, 202, Carmel, IN 46032
All provider availabilityAll provider availability
Today, Aug 6 – Wed, Aug 19
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
UnitedHealthcare
2 office locations
Friendly Women's HealthCare LLC (1 of 2)
755 W Carmel Dr, 202, Carmel, IN 46032
Friendly Women's HealthCare LLC (2 of 2)
5222 S East St, B-3, Indianapolis, IN 46227
1 of 2

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Friendly Women's HealthCare LLC

Friendly Women's Healthcare (FWHC) is a private Obstetrician and Gynecologist practice offering a full range of services to women of all ages. ****OBGYN - ONLY ACCEPTING FEMALE PATIENTS****

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.15
Wait time
4.20
Bedside manner
4.27
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364 reviews
Most relevant
She was so nice! She asked thorough questions and actually reviewed the intake form and followed up on that. 10/10 recommend.
Went in for something completely different!!! She understood me and gave me a paper to help with with my condition.
Very friendly staff and doctor. I was in and out fast!
Verified patient
I would definitely go back! The office staff was friendly and Dr. Zhou answered all my questions.
Verified patient
Great doctor! A little bit of a wait but an overall great experience. Dr. Zhou was thorough, patient, kind and communicative.
Verified patient
Office USA’s very quaint and clean. Staff is very professional. Dr Zhou is a gem.
Verified patient
There’s no privacy in the office also she didn’t give much information. I got a Pap smear and it was like awkward.
She’s wonderful. Wonderful bed manner and wants to help you in all ways possible. Thank you for a pleasant visit.
Verified patient
She was nice and made me feel comfortable for my first visit!
Verified patient
Was able to get the prescription I needed, was informative and helpful. Made an awkwardly situation not awkward.
Verified patient
The visit went very well. Dr. Zhou was really nice and answered all of my questions. I highly recommend her.
Verified patient
My first appointment and was very nervous but listened really well and made me feel safe!
Verified patient
Very unprofessional. Went to her for help and advice, all I received was rudeness and bad attitude.
Listened to my concerns and was very kind! The location was a little difficult to access at first.
Friendly staff, I really appreciate my time in this office!
Verified patient
The office was very clean and the staff were friendly.
Verified patient
She is a very kind doctor, made me feel good all the time, her team is also very kind.
Verified patient
She is excellent, was unhurried, took time to listen and made me feel comfortable
Verified patient
She didn’t listen to me and even insulted my intelligence mutiple times.
She is a nice doctor. Listens to the patient carefully and understands quickly.
Verified patient
Very unprofessional, wouldn’t recommend to my worst enemy. WILL NOT RETURN!
Verified patient
Great doctor, puts patients at ease during visits. Very knowledgeable.
Verified patient
They were all over the place. Didn’t seem to have it together.
Really sweet! She’s very professional, and she’s also kind.
She was amazing and sweet and her staff was as well
Verified patient
Dr. Zhou is extremely knowledgeable and super nice.
Verified patient
The staff was super nice and helpful Dr. Zhou was kind and thoughtful I appreciate her explaining everything to my boyfriend and I. We both really enjoyed having her as our doctor and excited for our next visit!
Verified patient
The check-in desk insisted on collecting a deposit on the first visit and said they would submit my claim to insurance and refund me if accepted. Two weeks later for my ultrasound, they hadn’t submitted my claim and requested another deposit. I refused, so they canceled my appointment. I have rescheduled with IU Health. I do not recommend if you are pregnant with insurance.
Verified patient
Very friendly
Verified patient
Didn’t give much info on the birth control I was asking for and gave me info that was different to what was on the pill packet
I would recommend planning for extra time allotted outside the suggested 15 minute window if you are a new patient, but other than the wait the office is very thorough about ensuring they capture your medical history and concerns. Additionally they will flag and recommend additional treatments or labs based on observations captured during the appointment to ensure your needs are taken care of beyond what you might have initially booked for.
Verified patient
Good Experience
Verified patient
I was nervous to go to the Dr since it would be a gynecological visit but the staff and doctor were very nice. I was able to share all my concerns.
Friendly staff
Verified patient
I had a Nexplanon implant that needed removing and other facilities were booking months out. I was able to schedule here for 2 weeks out and it was a very quick and efficient visit.
Verified patient
I had a wonderful first gyno appointment. I’m convinced that if you dislike this doctor, it is purely because you’re racist overwhelmingly the only negative thing I read in comments was “unable to understand.” I had absolutely no issue she made me feel comfortable and safe. She told me what was going on. I highly recommend especially if you’re nervous and this is your first appointment. They did everything right!
Verified patient
Waited over an hour before being seen. Had to fill out forms that I had already filled out online. Was brought to a room and left alone for 30+ minutes with no other patients in the office.
Verified patient
Straightforward, informative, kind, and friendly.
Verified patient
I was rushed during my appointment. The provider did not listened to me when I voiced my concerns and questions. She kept telling me everything was fine when she did not even know, ask, or check what I was concerned about. Overall I was not heard AND rushed throughout my appointment. When I called to follow up she made comments of me not remembering what I said. When I am sure of what I said (notes proved this). Also she told me I needed to set an appointment to look at my chart. Not a good experience.
The overall service was all right. The staff up front publicly asked me about something I had written on my document regarding a sensitive matter, and I had to assure them a few times that I did not have a condition they believed that I had. I wish they would've made note about their concerns and asked me to clarify details in private. It was embarrassing. Aside from that, I was early for my appointment and it was close to 50 minutes later that I was able to be seen. Overall, I believe the staff was mostly professional and the doctor was nice, but I can tell they're not used to patients with my specific needs, so I don't think I'm good fit at this clinic.
It was a very quick appointment. I appreciated the fact that they were able to get me in so quickly as a new patient. I was seen for a specific reason. The Dr. quickly addressed that , and set me up for a mammogram. I will be going back for my annual exam mid month.
Verified patient
Not good. Tried to charge me a $50 deposit when I got there. Me and my boyfriend confirmed that it was $50 about 6 or 7 times. My card declined, even though I had the money in there so my boyfriend tried on Apple Pay. They took $60 and asked how we were going to pay the rest. Turns out they were trying to charge my card for over $300 before being seen.
Verified patient
It was a first visit which is why it took so long before I went back to see the doctor, just filling out paperwork. I got my annual check up / physical/ ??pap smear/ blood work. Once back in the room everything went pretty smoothly. There was bit of a wait initially but seemed like clock work once I saw the doctor. I believe this office only has one doctor and one nurse
Verified patient
The exam room was filthy. There was food crumbs and hair on the floor, and I didn't want to walk on it in stocking feet. As I sat waiting for the doctor, I noticed more dirt around me and just couldn't imagine getting undressed there. I left before the doctor came in. My appointment was early Monday morning, so I just could not excuse the filth.
Verified patient
Had good experience. She was nice. I was nervous considering reviews but she was sweet. So was her staff. Offered to do tests and draw blood for those tests as well.
Verified patient
Absolutely would never go back, Horrible bedside manner, and very untidy and disorganized doctor’s office. It is clear why there are so many available appointments. They charged me an exorbitant out of pocket cost for a simple routine pap smear when they claimed to take my insurance, and I already met my deductible. Appointment type said “IUD Insertion” and when I got there, they wouldn’t even allow me to get one in. They should at the very least change the appointment type to “IUD consultation” highly misleading. Do not go here!
After waiting for 30 minutes after my scheduled appointment time, I was taken in for weight, height, etc. then told to go back to the lobby and waited for another 40 minutes to no avail so I left. the office itself was sketchy, will definitely not be returning.
I had been going to the same doctor for 10 years, and after I moved, I was super worried about finding one that I would feel comfortable working with again. I truly lucked out with Dr. Zhou! She was very kind, clear, and caring.
Very good.
Verified patient
I was seen for a lump in my breast and couldn’t get any sort of reassurance or any questions answered. I asked if it was small and received no answer. My anxiety is worse now than it was before.
Verified patient