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Gentle Dental Family Care
4.90
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.69
Bedside manner
4.91
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Guardian
Metlife
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Available appointments
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Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaCignaGuardianMetlifeUnitedHealthcare
1 office location
Providers at Gentle Dental Family Care (0)
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Gentle Dental Family Care
*PLEASE NOTE: We do NOT accept the following insurance: Medicaid, Fidelis, MetroPlus, HealthFirst, HealthPlex, UHC Community Plan, DC37, 1199/EmblemHealth, 32BJ, DHMO or union plans.*
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.69
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
174 reviews
Most relevant
I am very pleased with the dentist and his professionalism. I would highly recommend this dentist to anyone going forward.
December 21, 2014Racquel R.Verified patient
Yesterday I had my second appointment and it was a success. Dr. Rafael is a great option if you're looking in the area!
June 27, 2016Olanna G.Verified patient
i loved his professionalism, but more importantly, his passion for his work. Elnatan definitely recommends him to all.
October 30, 2014Elnatan Z.Verified patient
Dr. Boruchov is an excellent dentist with superb diagnostic skills. He is forthright and clear and most humane.
September 5, 2015Richard S.Verified patient
Very dynamic people with attention to everything. Comfort and qualify. Always striving to make it perfect! Thank you
May 28, 2017Sara A.Verified patient
Great doctor!! My 12yr old son was referred to an Orthodontist that is literally 3 blocks away from our house.
August 3, 2015Daemichael D.Verified patient
Sensitive to my needs. Explained clearly what needed to be done, and reassured me.
Jesse M.Verified patient
Always a pleasant visit. All my questions were answered. Next visit is booked. I highly recommend him!
April 27, 2015Jose M.Verified patient
The doctor was straight to the point and even tho I have a phobia to dentintd made feel comfortable.
January 8, 2017Initials hidden
Great exeperience with Dr. Roman. Had 2 wisdom teeth extacted in uder 20 minutes.
October 18, 2023Roberto C.Verified patient
I really enjoyed my visit. Painless and timely. I would recommend this dentist to anyone!
December 13, 2017Dontae S.Verified patient
Wonderful staff. Very friendly. Great equipment and they know what they're doing.
Initials hidden
He is a good doctor....I recommend dr. Rafael to anyone who is looking for a dentist
August 17, 2014Rachida B.Verified patient
Very great doctor, treats you well and is very understanding. Highly recommend!
Initials hidden
Had a root canal done today and I felt literally no pain. Thank you Doctor!
December 18, 2015Jocelyn B.Verified patient
I came in for a full cleaning for my teeth. Absolutely love it!
January 21, 2018Initials hidden
Complicated work done with no pain and minimal discomfort.
July 26, 2016Jean T.Verified patient
Very professional and knowlelgeable ,great experience
November 8, 2016Initials hidden
Amazing Dentist! Very professional and knowledgeable!
October 5, 2017Steve I.Verified patient
Best dentist I've ever been to. I highly recommend.
April 17, 2016Jocelyn B.Verified patient
I was treated well. Great staff and service.
May 18, 2026Catherine M.Verified patient
I appreciate how quick and efficient Dr. Roman was during our visit. I am not a big fan of dental visits, so I was glad that my cleaning was quick but thorough. Dr. Roman was also great with explaining the procedure and follow-up visit.
February 17, 2025Alexis C.Verified patient
Definitely glad i went to see dr Rafael Boruchov, after a nightmare experience i had with my previous dentist i walked out my appt today feeling totally satified and confident that i found the right dentist and the staff was amazing at explaining my options and making me feel comfortable throughout the whole visit...thank you so much i look forward to my next visit!!!
March 4, 2024Matthew G.Verified patient
I was not happy with the quick fix l received today. How can teeth be cleaned in that short space if time, 2 minutes to be exact. I had to ask for a tooth pick to remove food remains from my gums on my way out.
December 4, 2023Shepard M.Verified patient
Very friendly and helpful staff. Had to have a filling done and the work was completed very quickly and painlessly. Look forward to returning for future visits.
February 5, 2023Connor H.Verified patient
I ended up with Dr Cathy i believe her name was. I wanted to make that distinction because my stellar rating is based on her stellar personality and professionalism. I hadn’t been to the dentist in 15 years so was super anxious and embarrassed but she quickly out me at ease and was never judgmental as i know other dentists have a reputation for being. I had to have a tooth pulled and she guided me through the entire process and stopped many times just to ensure that i was ok and comfortable. Amazing experience!!!
December 30, 2022Perry W.Verified patient
I visited the office today for tooth pain. I needed my tooth extracted & Dr Katie, Lana & Mahiya were so understanding, patient & worked with me every step. They are an outstanding part of this practice! Dr Katie explained every part of the procedure & made my comfort a priority throughout the process. I am already feeling better. Highly recommend this office for all of your dental needs. Thank you all!!
December 29, 2022Kerriann S.Verified patient
Incredibly friendly staff, but provider didn’t have the best bedside manner. Appt was incredibly rushed, not thorough, and he was constantly on the phone.
Initials hidden
Hi. As soon as I walked in I was recognized by the receptionist, super nice person and made me feel welcomed, not even ten minutes later I was asked to come in. Assistant Kimberly went above and beyond to make me feel comfortable, she was informative on everything I needed to know and very caring as well. Dr. Roman was very professional, kind, I can tell he cares about his patients and I felt very at ease with him and his team. Highly recommend, specially for those of us that are afraid of the dentist and/or embarrassed. Thank you.
August 22, 2022Alejandro A.Verified patient
All staff were personable and excellent and the place was clean. The procedure was quick and painless. I liked the Doctor's bedside manner and will definitely return. I have confidence in recommending this dentist office to others.
July 14, 2022Mary C.Verified patient
Had a great experience! The staff are great and make you feel very welcome. Dr. Romanov is very professional and knowledgeable and did a great job in my cleaning. I recommend this place 5/5
FPVerified patient
Very professional and friendly!
REVerified patient
I was so happy and relief that this doctor took his time and helped me!! Would Most definitely recommend him. Keeping him as a doctor
VGVerified patient
I was a little confused finding the entrance though I could see the sign for the office easily from the street. You have to enter the gated area, the office is in the first building on the right. My appointment went well, however, I think it would be better if patients are asked to go to the front desk to handle payment before treatment even begins so that they can better review what they are being charged for.
Initials hidden
PAIN FREE & FAST ROOT CANAL ?????? This place is Clean, professional and friendly and very informative. The procedure was explained using pictures and videos for better understanding and they were able to save my tooth as opposed to an implant. The Best Part Is... They are open on SUNDAYS ??
August 30, 2021Stefanie P.Verified patient
Great doctor! Highly recommended
June 6, 2021Maria K.Verified patient
Very friendly
March 2, 2018Christopher A.Verified patient
Great dr we were seeing in a very short time, taking in consideration the fact the we were walking in without a appointment,
The procedure was fast and painless
The only problem was the fact the in the app it said he is in network with my insurance, but when I got there they told me he is out of network provider so We spend more money than we expected
July 23, 2017Mónica B.Verified patient
Excellent visit, staff friendly, office clean, dentist, assistant, front desk person, all top notch. Highly recommend.
August 9, 2026Arnaldo V.Verified patient
The dentist was professional and friendly. Listened to my concerns and advised accordingly. The staff were also friendly.
January 14, 2024Abigail T.Verified patient
Highly recommended
And definitely I m going back
February 15, 2026Initials hidden
Awesome service and great dentist. Was treated with kindness and respect
August 27, 2023Evan C.Verified patient
My first visit it was all professional and friendly
Raymond B.Verified patient
Really great and quick cleaning. Nice doctor and no wait times
December 17, 2023Initials hidden
Great experience.
September 19, 2025Latanya M.Verified patient
I was assaulted on a train ride home causing of my front teeth to become extremely loose. Since this was an emergency I’m glad I was able to make an appointment quickly and was seen right away by Dr. Shamuel. He noticed it was a fracture by the x-ray and gave me all my options in regards to removing and replacing the tooth. Kim and him were extremely nice as well as two other women at the front desk. They were able to find a feasible financial option for me even with insurance as the cost was going to be high. They thoroughly explain the post-op procedures, answered my questions and concerns. They made a daunting procedure pleasant and I could not be happier with the their work ethic and wealth of knowledge. You can tell Dr. Shamuel and Kim each care about their craft. Hopefully I won’t need to return for any other major injuries or work but definitely recommend or return if so! Thank you so much for your assistance and making my experience a great one!
July 9, 2024Lizette N.Verified patient
I had an emergency chipped tooth and it was amazing he had Sunday apts and was able to take me and fix my tooth so quickly. Will definitely be coming back.
June 9, 2024Yen L.Verified patient
Perfect appointment
January 30, 2024Briana D.Verified patient
The doctor was very friendly and open about any problems with my teeth and open and honest about the procedures that were necessary. I will definitely go back.
July 10, 2023Initials hidden
It was truly an amazing dental visit. Dr. Shamuel was extremely knowledgeable and calming. Came in at 10 am with what I thought would just be a cracked tooth repair, ended up being 6 fills, an extraction and bone graft. He accommodated me, worked with my finances and provided top quality care. Will be going back soon and I recommend him to everyone!
August 13, 2022Colette W.Verified patient
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