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Germantown Vision Care Center

Optometrist13010 Middlebrook Rd, Germantown, MD
4.71

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.59
Bedside manner
4.83
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
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Available appointments
Germantown Vision Care Center
13010 Middlebrook Rd, Germantown, MD 20874
All provider availabilityAll provider availability
Today, Apr 23 – Wed, May 6
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
1 office location
Germantown Vision Care Center
13010 Middlebrook Rd, Germantown, MD 20874

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Germantown Vision Care Center

**Please be aware of our no show/cancellation policy. If you fail to show up for your appointment or cancel with less than 48 hours notice, you will be charged a $50 fee.** At Germantown Vision Care Center, we believe happy eyes lead to happy lives, our practice mission statement is: To provide an exceptional eye care experience through state of the art diagnostic technology and the highest quality optical products in a warm and friendly environment. -Blake Schermer, O.D.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.59
Bedside manner
4.83
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181 reviews
Most relevant
The technicians, optometrist, optician were all very helpful. I received exactly what I needed. Highly recommended.
Verified patient
Great care, friendly staff, thorough consultation, my experience was amazing and would recommend to anyone needing eye care!
Verified patient
Friendly staff. Great customer service. Definitely recommend to everyone needing eye consult.
Verified patient
Dr. Schermer was very kind and thorough. I am well pleased with the service and level of care I received.
Verified patient
The music playing was not to my liking and it was loud. Perhaps less-age-specific and lower volume choices could be made.
just a really solid office. staff was super friendly and helpful. definitely recommend
Verified patient
This was my first time getting eye contacts. Dr. Schermer and his staff were very patient, accommodating and thorough.
Verified patient
I received excellent service from the Front Desk Lady, the optometry assistant, and the doctor. Very Good service!
Verified patient
Everything went well, no complaints. Polite and attentive staff. Excellent doctor.
Verified patient
Thorough, amazing bedside manner, and humble. The whole service was beyond outstanding.
Verified patient
Great doctor!!!! Absolutely right choice I made coming here. Great service
Verified patient
The office was nice and equipment was new and innovative.
Verified patient
He sees only patients above 7 yrs of age. My kid appointment got cancelled
Friendly staff. The doctor was very knowledgeable and patient.
Verified patient
They were very professional. I'm glad I chose this location.
Verified patient
Very kind, concerned Doctor. Friendly staff, nice office.
It was nothing special, as t was just a standard eye exam but I felt the staff made things easy and knew what they were doing.
Verified patient
Friendly staff.
Verified patient
Dr. Schermer is a great listener and very thorough with care, making sure that I had voiced all of my concerns. His staff was also great. I'll be returning here for my optometry needs!
I am glad that I found this office.
Verified patient
Very efficient appointment, the provider was thorough and listened to my concerns. Very happy with this office, highly recommend.
Verified patient
My experience with Dr. Schermer went really well. He was super nice and provided me with assurance that my prescription glasses would benefit me. The sales rep also looked for ways to help me the best frames and lens that wouldn’t be overly priced. Will definitely return back to them for my annual eye exam.
Verified patient
Had a truly great experience with the Doctor and his staff. This was my first appointment and will most certainly not be my last. From the phone contact to the office setting, they really gave a great team. I will definitely recommend this practice to family and friends. EXCELLENT patient care and customer service from start to finish. - Samantha
Verified patient
Used the most up-to-date technology to ensure the best quality of care possible. I really appreciated all the tech upgrades! Made me feel like my health was really in good hands.
Verified patient
Great and quick service!
Verified patient
Easy to schedule with and seen quickly.
Verified patient
I’ve never had an eye exam before and didn’t really know what to expect. All the exams were uncomfortable since I have sensitivity to light but the nurse and doctor both made sure I was as comfortable as possible and kept me informed throughout. The lady in the front also so patiently helped me look through so many options and pick my first pair of glasses. It was overwhelming at first not knowing what to do or get on top of having blurry vision due to the eye dilation procedure, but in the end I felt like I was just having fun shopping with someone that cared about me. I appreciated her walking me through the different options and her recommendations especially for someone as forgetful and clumsy as I am. I don’t know if this experience is typical at all other eye places but it was for sure a great one and I truly recommend this practice and it’s staff.
Verified patient
Great doctor and customer service.
Verified patient
Dr. Schermer, the techs, and the desk were pleasant and helpful. Dr. Schermer was thorough and straight forward, and seemed to go out of his way to show and explain a particular condition without unnecessary embellishment.
Verified patient
I was very impressed by the timeliness of the appointment. The professional manner in which each employee executed his or her funtions. The high level of communication with the doctor.
I was concerned about new symptoms in my eye and Dr Schermer was very clear and informative about what was going on and what to expect.
Verified patient
Enjoyed my visit and loved the different variety of eyewear. This is my new eye place from now on. Will let my co-workers, friends and family know to come check out this place.
Verified patient
Dr. Schermer is fine as a doctor. Which is a shame, because I will not be returning based on the poor treatment/ attitude/ lack of transparency of the office staff. The office staff and the way the office is run need work. The doc should set aside a time when phone inquiries will be addressed if they cannot answer a question. I have called several times, but somehow my questions never get answered/ calls returned. We are talking days. And when it has to do with your eyes, it is important to the patient! . I have had to physically go and wait my turn to ask a question! Then, the answer is ‘Oh, I was just going to handle that’ by the office staff. But my chart hasn’t been pulled or anything that indicates it was going to be addressed. This is not a one time incident. I like Dr Schermer, but I am looking for an office that is managed better.
Verified patient
Great experience
Verified patient
Dr Blake is friendly and meticulous. On my first visit, I forgot to bring my medical records from my previous doctor. He personally made a call to my her to clarify on some medical points in order to give me an accurate treatment. I appreciate his seriousness and professionism.
Verified patient
Everyone was very nice and great listeners :)
Verified patient
Very professional and thorough.
Dr. Blake was helpful and courteous!
Verified patient
I was pleasantly surprised by my experience. The doctor took far more time with my eye exam than typical optometrists do. Highly recommend him.
From the 1st minute till exit great experience. Technician showed knowledge of all instruments being used. Everything was cleaned prior to me using it. Any question or concern I had was answered. The doctor was prompt, efficient and very patient with all of my annoying questions. Never gave me any reason to feel he had other patients waiting, which he did. I did not get to work with the optician on the visit, but I will be back for new lens in my frames. I will be back, and I will be bringing my family as well.
Verified patient
Dr. Schermer was attentive and straightforward. My insurance (KP) doesn't cover the semi-annual exams I need because they are out of network, BUT Dr. Schermer assured me that he will see me annually and provided me with the information needed for KP for my "in-between" exams. He was kind and thorough. I also replaced by eyeglasses and found the selection of frames to be better than other places I've used in the past. The staff is friendly, the office is bright and accessible, and everyone seems to be well-organized. I am new to the area and appreciate how at ease I felt here. Thank you so much! Highly recommend.
Verified patient
My new eye doctor! One office staff was more friendly, the other all courteous business style. I was seen reasonably quickly and felt heard. The medical staff took the time needed to diagnose my condition and make recommendations. The office was busy but has good appointment availability.
Verified patient
This was was one of the best eye exams all around from reception area, doctor’s exam to choosing eye ware. I’d recommend to anyone.
Verified patient
I was seen by the doc I booked with. The office staff spoke respectfully. I felt heard. I felt confident in the doc’s abilities.
Verified patient
Solid experience overall. Made appointment same day, and was in and out with no fuss. Doctor did his diligence when seeking diagnosis.
Verified patient
Was a good experience.
Verified patient
This doctor bought the practice from Dr. Levy who recently retired. The level of care was on par with the reputation that Dr. Levy built for the practice. The prep and exam all went very smoothly. Most outstanding was Mr. Rick Riley who lives up to his title of Master Optician. His professionalism and efficiency in helping me select and fit my eyeglasses was outstanding. Haven't received my eyeglasses yet, but expecting a good outcome after the positive experience!
Verified patient
That was on time and very friendly
Verified patient
I am satisfied with the provision I received.
Verified patient
Yes I will go back . The procedures were simple and sophisticated. Clean office . Dr explained and cleared all my doubts . Great bedside manner as well!
Verified patient