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Guardian Mental Health LLC
4.86
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.87
Bedside manner
4.88
Insurances accepted
Aetna
Cigna
Blue Cross Blue Shield
Carelon Behavioral Health (fka Beacon Health)
Ascension Health
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Guardian Mental Health LLC
DC
All provider availabilityToday, Aug 31 – Sun, Sep 13
Insurances acceptedAetnaCignaBlue Cross Blue ShieldCarelon Behavioral Health (fka Beacon Health)Ascension Health
Providers at Guardian Mental Health LLC (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.87
Bedside manner
4.88
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
119 reviews
Most relevant
She was a great listener and genuinely cared about my health and wellness! Looking forward to the next time we meet!
March 6, 2026Megan M.Verified patient
Courtney changed my life. I was struggling for years, and she helped me turn things around. I feel more like myself again.
SBVerified patient
Courtney is great....I was in a negative space when I met with her...she was kind and very professional
Initials hidden
Imagine someone remembering tiny things you said three sessions ago and connecting the dots better than you ever could!
DCVerified patient
She talks with you, listens, and and then suddenly you realize you’re healing and didn’t even notice when it started!
LBVerified patient
Highly recommended. Extremely professional. Pleasant experience during initial appointment. Excellent communication.
MMVerified patient
Courtney, was great very attentive and took her time listening to me throughout our evaluation. Thank you Courtney
August 7, 2025Alexander A.Verified patient
She just listens, asks meaningful questions, and helps you work through things in a way that actually makes sense.
JPVerified patient
On time to the virtual appointment, great listener and provided different solutions
May 11, 2026Initials hidden
My mental health has drastically improved. Her bedside manners are top notch! She's helped me through a lot.
APVerified patient
I think she wonderful ???? I think you should try her and love the way she take her time with you
November 14, 2025Latrice J.Verified patient
She’s relatable, honest, and incredibly kind. I never feel like just another appointment on her calendar.
JGVerified patient
Dr. Banks is attentive, caring, and efficient. My experience with her was a 10/10.
February 25, 2026Taylor J.Verified patient
I think she is just absolutely amazing! She saw me for me and was able to listen to understand.
August 20, 2025Initials hidden
Courtney is supportive, calm, and knows what she’s doing. I feel lucky to be under her care.
JOVerified patient
Dr. Banks was very professional and helpful, I really feel like she cared.
February 25, 2026Maxine W.Verified patient
Great experience so far, look forward to future visits.
May 10, 2026Initials hidden
It feels like having someone in your corner who’s both compassionate and sharp.
GSVerified patient
Great first experience! She was awesome and very communicative. No complaints!
August 4, 2025Initials hidden
More clarity, less anxiety. My life has changed remarkably. Thanks to her!
BCVerified patient
She was absolutely wonderful and listened so well ! Highly recommend
September 25, 2025Ashley E.Verified patient
Everything was great except the connection breaking up. Thank you.
Initials hidden
Polite. Clear communicator with regard to comfort with medications.
CGVerified patient
Very nice and hears my experiences / needs clearly
January 15, 2026Initials hidden
Courtney was wonderful. She was attentive, kind, and truly listened to my concerns without judgment. She created a comfortable, safe space where I felt heard and respected. I especially appreciated her willingness to individualize my care and collaborate on a plan that felt appropriate for me. Our conversation was thoughtful and never rushed. She’s also very responsive and replies to portal messages quickly, which makes communication seamless. I left feeling supported and confident in my care. Highly recommend.
March 2, 2026Kandyce Y.Verified patient
In the first few minutes of my appointment, I knew that Courtney would be my new provider. She is very organized, personable, and a great listener. My intake was not rushed and I felt like every need that I had would be addressed with sincerity, compassion, and what's best for my wellness. I felt comfortable with her from the start and as time progressed I learned a lot about my current course of treatment and co-created a plan moving forward that has been working out exceptionally well. Without reservation, I recommend that you book with her. You won't be disappointed.
February 4, 2026Initials hidden
Listened to my problems and concerns thoroughly and listened to my input on certain courses to better my mental health!! 10/10
Initials hidden
I felt truly understood and acknowledged by a medical professional for the first time. Ms. Banks communicated with exceptional clarity, ensuring I was thoroughly informed throughout the entire process. I experienced complete support in comprehending my diagnoses and charting a path forward.
January 12, 2026Mia H.Verified patient
Best decision I ever made.
December 22, 2025Desarine J.Verified patient
Empathetic listener that is laser focused on finding outcomes to your mental health challenges. She sincerely cares about her patients. I am so lucky to have found her! I give her my highest recommendation!
December 17, 2025Joshua B.Verified patient
Courtney is so amazing at what she does! The way she listens and empathizes with you and provides solutions that both parties are comfortable with was so amazing. Her personality is so kind, patient, and truly nurturing! I wish I found her sooner but am so happy that I found her now! I truly recommend her because of how educated she is in her field and the way she takes her craft seriously, making sure that you get the proper help you need in a safe, comfortable way!
December 17, 2025Initials hidden
Courtney is exactly what I was looking for. She listens and really takes her time to think through treatment plans and explains everything very well. She really considered me as an individual and took my concerns seriously. She is no nonsense and gets right to the point, but is personable and friendly too.
Rachel L.Verified patient
This provider (not sure if i can add her name) was great! She listened and she validated my concerns and feelings without the shame I’ve felt when I saw other providers. She was very patient with me, even when I forgot or didn’t understand the question, or if I lost my train of thought and had to circle back. Most importantly, she focused on what is the best plan for my treatment, and while I am usually reluctant to take new medications, I was so comfortable with her, I trust her expertise and her professionalism was top notch. Thank you, I look forward to seeing you again!!
December 11, 2025Christina N.Verified patient
Mrs. Courtney Banks, is a professional, listens very well, articulate, was engaged, diagnosis was on point. I appreciated her support in my circumstances. Pleasure to work with. Thank you.
December 5, 2025Felisha A.Verified patient
Very friendly , informative and thorough
Bryana B.Verified patient
I got an appointment not only same day, but within like 3 hours! Very happy with the care and support provided to me during the appointment and looking forward to our follow ups!
November 5, 2025Audrey C.Verified patient
Very good counselor. Informative and helpful.
November 2, 2025Cheryl D.Verified patient
Ms. Banks is a great listener and she help me understand the issues I was experiencing. She informed me of how to move forward in the process and the different options available.
October 9, 2025Marvin J.Verified patient
Courtney made me feel comfortable and truly got to know me. Highly recommend her to anyone looking to manage their mental health.
Initials hidden
She's amazing! She is helping me try different medications for my mental health and actually listening to me. This is the first time I felt heard by a provider.
August 26, 2025Cindy R.Verified patient
Courtney seemed to place me in a box of a suspected disorder- seemingly based on my family history. I am mid crisis, and not struggling with mood imbalances, but trying to process grief and trauma. I am struggling only with anxiety, and she recommended antipsychotics. I was not a fan of the tone of her questions or communication. But she was a nice person!
Initials hidden
I had a very positive experience with Courtney. She took the time to listen to my concerns and didn’t make me feel rushed in my appointment. She helped me feel optimistic about my mental health.
August 13, 2025Torri J.Verified patient
When I first met Courtney, I was struggling more than I even realized. She helped me connect the dots in a way that was gentle but eye-opening.
GCVerified patient
Courtney brings such calm energy into the room.
GSVerified patient
Courtney is one of those people who just gets it. I never feel judged or rushed with her. She makes space for everything, big feelings, awkward silences, all of it.
GLVerified patient
I’ve seen a few providers over the years, but Courtney has honestly been a standout. She’s so grounded and easy to talk to, and I never feel like I have to ‘perform’ or say the right thing. It just feels real.
JGVerified patient
Steady and supportive.
MCVerified patient
Courtney’s approach is honest and down-to-earth.
JCVerified patient
Courtney meets you where you are, and she’s patient about it. She gives you space to feel what you’re feeling and then helps you walk through it, step by step
CLVerified patient
If you’re looking for someone who’s warm but doesn’t sugarcoat, that’s her. She helped me figure out what was mine to carry and what I could finally set down. Life feels lighter now.
JKVerified patient
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