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Happier Living®
4.05
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.05
Wait time
3.38
Bedside manner
3.26
Insurances accepted
99% of patients have successfully booked with these insurances
Blue Cross Blue Shield of Texas
Blue Cross Blue Shield Federal Employee Program
Anthem Blue Cross Blue Shield
Blue Cross Blue Shield of North Carolina
Blue Shield of California
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Happier Living®
2363 James, Ste 548, Syracuse, NY 13206
Insurances accepted
99% of patients have successfully booked with these insurancesBlue Cross Blue Shield of TexasBlue Cross Blue Shield Federal Employee ProgramAnthem Blue Cross Blue ShieldBlue Cross Blue Shield of North CarolinaBlue Shield of California
4 office locations
1 of 4
Providers at Happier Living® (0)
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Happier Living®
Happier Living is an integrated behavioral health group with psychiatrists, psychiatric nurse practitioners, therapists and nutritionists. We offer a team-based, personalized approach to help clients achieve their goals and we're in network with major insurers.
Register online today: https://happierliving.com/zocdoc
Book your first appointment today: https://happierliving.com/zocdoc
Appointments are only confirmed after completing Happier Living's registration process and receiving a confirmation email directly from their team. ZocDocs email confirmation doesn't guarantee availability on Happier Living's calendar, which may differ slightly from what is presented on ZocDoc. Patients are advised to visit Happier Living's registration immediately after booking on ZocDoc to register as a new patient to ensure availability of the selected appointment date and time.
Complete New Patient Registration here: : https://happierliving.com/zocdoc
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.05
Wait time
3.38
Bedside manner
3.26
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
2840 reviews
Most relevant
For my follow-up, this place sent me upwards of 15+ texts reminding me of the appointment, only to cancel it right before. Wouldn't recommend.
September 14, 2026Justin G.Verified patient
He helped me navigate changing insurance and medical providers! Very helpful.
April 26, 2026Alexa P.Verified patient
Appointment was canceled, two hours before due to him not accepting new patients. I don’t understand why I could book the appointment and why this wasn’t communicated with me last week when I booked but the day of, once already found child care.
October 13, 2026Valerie C.Verified patient
September 30, 2026Mischa A.Verified patient
My problem isn’t exactly with this provider, but is with the company happier living. Though I did feel as if I was being lectured or talked down to at times. I dont think we were a match. The way Happier Living handles billing & scheduling is just so chaotic & definitely not for me as this can be a stressful healing process & booking this appointment only made it more stressful. I was also sort of blamed for booking the wrong appointment when I specifically booked it to get one thing & the doctor wasn’t licensed to prescribe me that type of medication so I’m not sure why the happier living website put me with this provider. They called me the day after my appointment and asked if they could get my payment on file which I had already done after having trouble adding it the day before & once I said that it was added, they proceeded to ask me three times if I wanted to & the payment method. After the third time finally it was understood that my payment method was added added. Messy.
September 15, 2026Tessa L.Verified patient
Very good first visit. I looked forward to seeing her again.
July 26, 2024Genevieve M.Verified patient
I enjoyed my conversation with Nurse Burns. She was very thorough and asked pointed and thoughtful questions. My only complaint is that she was unable to prescribe controlled substances (Adderall in my case) in the state of Georgia. As a result I am scrambling to find a new clinician as my prescription ran out on Friday. ZocDoc must do a better job advising patients whether clinicians are licensed to prescribe controlled substances in the patient's state of residence. I am paying for two psychiatric vists as a result of this detail being left out on the ZocDoc bio for Nurse Burns.
Timothy B.Verified patient
Great experience! He was super-helpful. Thanks so much!
September 29, 2026David C.Verified patient
I felt heard and not ashamed for the way I was feeling.
August 3, 2026Christopher R.Verified patient
I was disappointed I felt like he was incoherent and reading off of AI giving him what to say back. Looks like He spent time reading the screen to get back answers. The questions seemed very general and didn’t seem like he wanted to help or cared. Just to book the next appointment when all I wanted was help. He seems like a nice guy and it was the end of the day but he didn’t seem present.
Initials hidden
Did not show up for appointment not gave me a way to join
October 2, 2025Alyssa B.Verified patient
I would go back thank you.
September 27, 2026Grace M.Verified patient
She was vey knowledgeable and gave me hope on how I can deal with my issue. She listened and spoke like a professional.
May 8, 2025Christine S.Verified patient
I wasn’t able even to be helped out and they still billed me
April 22, 2026seth W.Verified patient
From the moment the appointment began, I was met with a monotone, noticeably unhappy demeanor. It felt as though the provider was bored or uninterested in being there or engaging with me. I became extremely uncomfortable and ultimately ended the appointment because the environment felt so unwelcoming.
July 29, 2026Vanessa C.Verified patient
I wish I could stay with him I just can not afford the copay. 342??? Can't do it.
August 9, 2026Rodney M.Verified patient
The appointment never happened. I didn't get a call or anything. Totally unprofessional.
November 20, 2025Jesse S.Verified patient
Warm, understanding and thorough. She seemed genuinely interested in my needs and did not rush into a diagnosis
Rachyl N.Verified patient
I felt seen, heard, and advocated for. This was a great experience and I’m grateful!
September 2, 2026Rebekah S.Verified patient
My appointment was on time, professional, and helpful. Highly recommend!
September 30, 2026Kelly S.Verified patient
Never received an email to join the appointment, representative called but hung up after the first question
July 14, 2025Josseth C.Verified patient
Great intro call, and although it wasn't the right license fit for my specific interest - Jennifer was great and offered to refer me to a collegue!
October 6, 2026Isaac H.Verified patient
I’m extremely disappointed with this experience. I had what amounted to a two-minute conversation with the nurse practitioner, yet I was charged an enormous amount for the appointment. Despite the cost, she would not refill my existing pramipexole prescription, leaving me without a medication I rely on.
I then had to schedule and pay for another expensive appointment with a different provider just to get the prescription filled. I understand that providers must use their professional judgment, but charging so much for such a brief conversation while offering no meaningful help felt unreasonable and unfair. I would not recommend this provider based on my experience.
September 3, 2026Adam S.Verified patient
I have another appointment next week
August 3, 2026Kalise B.Verified patient
The whole thing was very comfortable and helpful.
October 15, 2026Houston B.Verified patient
Definitely going to see them again, process was easy and understandable.
October 19, 2026Initials hidden
She was great! Listened and helped talk me through my diagnosis
September 11, 2026Jazlyn E.Verified patient
Very insightful.
October 16, 2026William Y.Verified patient
I had an excellent appointment today. The provider was a great listener, showed true patience, and had a warm bedside manner that made me feel completely at ease. Every concern I shared was heard and addressed with care. Five stars all the way.
October 2, 2026Priscilla G.Verified patient
Never received a video link and tried calling the office 3 times with no response.
September 10, 2024Chelsea D.Verified patient
Very prompt and professional. I had two no show appts from other providers before finally finding this doctor. She really revived my hope in getting help.
September 13, 2026Initials hidden
Unprofessional, I arrived 7 minutes early and waited an additional 30 only to be told to reschedule for next week.
Initials hidden
Dr Tran was very easy to talk to and thoroughly explained different options for treatment for my mother.
March 3, 2026Belinda P.Verified patient
Duy T.
2/23/26 was my first-ever virtual visit, but Dr. Tran made it very easy and comfortable. Thanks!
February 26, 2026MATTHEW M.Verified patient
He didn’t prescribe the medicine that only helps me and I’m really disappointed in that
April 28, 2026Darren L.Verified patient
The Dr. listen and was very pleasant. I look forward to speaking with him again
July 6, 2026Michael C.Verified patient
Dr Tran was on time, listened to my concerns, was clear on next steps. I felt comfortable with him for our initial appt.
November 29, 2023Kelli L.Verified patient
Dr. Tran was a great listener. He gave me options in my treatment plan. I felt heard, and he engaged in my feelings.
Initials hidden
Easy to talk with & explained options for treatment clearly.
July 7, 2026Molly N.Verified patient
It was great efficient effective highly recommend. I will be back.
September 27, 2025Debra W.Verified patient
The provider came across as uninterested and somewhat dismissive when I shared my concerns. Some of the responses felt sarcastic rather than supportive or understanding.
Initials hidden
Provider didn’t show up to my appointment!
Can’t contact customer service by phone either.
Be weary!
February 12, 2026Alec F.Verified patient
I gave all my information to a gentleman was sent zoom link and the Dr. Never came I. Waited for 40 min
February 9, 2026Amanda R.Verified patient
Nora was on time, kind, considerate and a clear communicator. Looking forward to our next session.
February 12, 2026Initials hidden
n/a
September 2, 2026Lindsey W.Verified patient
I found the doctor was patient and professional and understandkng
September 8, 2026Sharon C.Verified patient
I think he was super relatable to me and heard me out super well. Going back as soon as I can!
September 17, 2026Keon M.Verified patient
Although my first appointment was virtual, I still felt a genuine connection with Dr. Ortiz. He was personable, unbiased, has a great sense of humor, and took the time to thoroughly explain everything. I was struggling with long-term depression and other mental health challenges, and after just one appointment, I left feeling more hopeful than I had in a long time. He also opened my eyes to perspectives and patterns I hadn’t previously considered, which gave me a much better understanding of what I’ve been experiencing. I especially appreciated that he made it clear he’s willing to work with me as long as I’m willing to put in the effort as well. I’m grateful for such a positive first experience and look forward to continuing my care with him.
August 4, 2026Bryanna S.Verified patient
I highly recommend her. Knowledgeable, she took the time to explain and listen
September 21, 2026Initials hidden
Never got the invitation to the apportionment, no answer in the office. Strange.
August 6, 2024Itai Roy S.Verified patient
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