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Haverhill Family Office
3 specialties62 Brown St, Haverhill, MA4.70
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.64
Bedside manner
4.81
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Available appointments
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Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at Haverhill Family Office (0)
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Haverhill Family Office
IMPORTANT: CHECK YOUR COMMUTING TIME TO HAVERHILL BEFORE BOOKING!!!
Thanks for booking with us! We'll call and text you within 24 hours to confirm your appointment details. Please be aware that if we don't hear back from you, your appointment may be rescheduled or canceled.
Also, please note that we do not accept any Medicaid plans.
Welcome to Haverhill Family Office, where your health and well-being are our foremost concern. With a legacy of more than a decade of service to families and patients in the community, Dr. Shih and Brian Fellows has established a trusted primary care practice dedicated to your care.
Renowned for his exceptional care and expertise, Dr. Shih has earned top ratings from reputable healthcare providers such as UnitedHealthcare and Steward. His commitment to patient health and satisfaction is unwavering, making him the ideal choice for your primary care needs.
At Dr. Shih's practice, your comfort and convenience are paramount. We understand that each patient has unique preferences and requirements, which is why we offer both Televisits and in-office appointments. Whether you prefer the convenience of virtual consultations or the personal touch of face-to-face interactions, our practice caters to your preferences.
In these times of heightened awareness about health and safety, we want you to feel secure in choosing us as your primary care provider. Our entire staff is fully vaccinated, ensuring a protected environment for both patients and personnel. Moreover, our office adheres to the highest standards of hygiene and cleanliness, with professional sanitization protocols in place.
When you entrust your health to Dr. Shih and his team, you're placing yourself in capable and caring hands. Our commitment to your well-being extends beyond medical expertise to fostering a welcoming and supportive atmosphere. Your health journey is a partnership, and we are dedicated to walking alongside you every step of the way.
Experience the difference of compassionate and comprehensive primary care at Dr. Shih's practice. Book your appointment today and discover a healthcare experience tailored to your needs, backed by a decade of excellence and a commitment to your health like no other.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.64
Bedside manner
4.81
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
244 reviews
Most relevant
Dr Shih is a very good listener and professional and helpful to me, a first time visiting patient.
Strongly recommend!
January 6, 2026Jiadong Q.Verified patient
Very friendly and helpful answering all questions for the are mindful with insurance and referrals. Definitely recommend.
August 18, 2025Suresh K.Verified patient
Thoughtful doctor. Does not rush, takes time to get and review the information from the patient.
May 22, 2025Irina K.Verified patient
Dr. Shiao-Ang was great communicator and great advice. Office staff were fantastic as well. Highly recommend.
Initials hidden
Check in was smooth and easy, Dr. Shih was friendly and knowledgeable, helped me with my annual physical checkup!
July 15, 2024Zachary C.Verified patient
Good thing he reminded me it was time for PE... turns out I was in dire need of adjustment to my meds. Always friendly care.
SLVerified patient
The front desk people and the people I talk to on the phone are very nice talk to and always get my questions answered!
JTVerified patient
I had a great office visit. No wait time. The staff and doctor are super friendly and amazing!
Initials hidden
Friendly and efficient. Goes straight to the point while also giving helpful suggestions at times.
August 14, 2023Alana Joan L.Verified patient
I was very pleased with my first visit and am happy to have found such an attentive PCP in Dr. Shih!
November 7, 2022Farris N.Verified patient
Dr. Shih was personable and knowledgeable, I feel at ease with my chronic conditions under his care.
RHVerified patient
Easy to get, too. Ample parking. Nice office. Great doctor and staff.
December 17, 2024chris M.Verified patient
The Dr and staff were amazing. I’m glad I found them ! Highly recommend
September 10, 2024Lisa N.Verified patient
Location, wait time, staff- everything was great. I look forward to continued care here.
Helen W.Verified patient
Great Dr. I waited for about 20 mins but it was worth it.
April 22, 2025Joseph S.Verified patient
I have no complaints, got a physical taken care of and the referral I needed.
August 28, 2023Clarence S.Verified patient
Great office with friendly and responsive staff. I would recommend it.
April 9, 2024Andrew K.Verified patient
Great Doc, and friendly staff up front. Very professional, and helpful.
March 5, 2024Angel R.Verified patient
Great experience with Dr.Shih. He and staffs are really kind and patient.
August 9, 2023Zhihao Z.Verified patient
very good primary care doctor and carefully exam during the visit
January 29, 2024Yung-chen L.Verified patient
Doctor is friendly and care patient’s benefits. The room is 502 not 501.
March 12, 2023Tian G.Verified patient
They do their best to provide quality care and service. Never had any issues.
JSVerified patient
I cant believe how easy and amazing my experience was.
August 7, 2024madeline M.Verified patient
Dr was friendly. Staff was so nice. Great experience.
June 4, 2024Kate O.Verified patient
Efficient and friendly and office space is clean, I'm very satisfied.
PAVerified patient
Very kind and thorough. The office staff were super friendly too :)
July 19, 2022Heather H.Verified patient
Thankful for Dr. Shih for taking good care of my wife and I.
EWVerified patient
Good Dr, was seen relatively quick, staff was very friendly!
JMVerified patient
Great experience
January 19, 2026Kate O.Verified patient
Dr Shih is really patient and friendly to listen to the situation I have. The entire process is smooth and I didn’t wait for long time to see the doctor.
September 9, 2025Chun-Yu L.Verified patient
Great
Initials hidden
My mom made this appointment for me and this was far beyond my expectations. Friendly staff, doctor listened and was the best experience.
July 23, 2025Calvin L.Verified patient
Did not feel personal at all. The classic answers of "eat better, and excercise daily" which I already do. Asked about my knees, said "don't squat anymore" with 0 explanation. I tried to get a better understanding of what was happening with some issues I had been having and left with 0 information.
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While the Doctor was late, he explained why and apologized for it several times. He was very open minded to my medical needs and extremely flexible with the care I asked for. He was a very good listener.
Bradley C.Verified patient
The doctor himself was great and the wait time was only a few minutes but their sign in process is extremely sketchy (they had you send personal info through SMS messages which seems weird and wrong)
Initials hidden
I would 100% go back. Haven’t been to a doctors office in years. Felt really comfortable there and felt like I knew the doctor for years. Anyone looking for a sign or something to go to the doctors. Make sure you visit him.
November 21, 2024xavier A.Verified patient
This was fast and easy.
October 18, 2024Trevor K.Verified patient
Dr. Shih is patient, caring and professional doctor. All staff is very nice and friendly. The office is clean. No waiting time. I felt really comfortable there. Thank you!!!
July 25, 2024Tamara R.Verified patient
I showed up late due to traffic, called them immediately to explain, and they were kind enough to still take me. Staff was friendly and efficient. Doctor was very forward and blunt, precisely what I like. When another provider needed information from my appointment, I was texted the information right away. Very helpful.
July 11, 2024Sydney D.Verified patient
My appointment was on time and very informative
June 25, 2024Ralph S.Verified patient
Dr. Shih was super helpful. As someone who struggles with health anxiety and being easily overwhelmed, he made me feel calm, respected, and heard. See you in 6 months!
May 14, 2024Initials hidden
He was very nice and listened to me when no other doctors did. He believed that I was in pain and didn’t belittle me because of my age, weight, or gender.
March 20, 2024Blake H.Verified patient
He was very professional and caring
February 15, 2024Doris C.Verified patient
Dr. Shih takes the classic investigative approach to medicine which helps eliminate the need for endless examinations and testing and provides the right testing and treatment. He is an intelligent doctor who finds the right approach to a patients needs and lets you know he’s available for your needs with a phone call, and looks like he also is available for telemedicine appts as well. Really decent guy with tons of experience!
February 9, 2024Hamid S.Verified patient
Everything about my appointment went great - the staff, the Doctor, the examination. My experience was friendly and calm, while being focused and informative. All good.
November 11, 2023Andrew B.Verified patient
Dr Shih was friendly and attentive. Went for an annual physical and he addressed all of my concerns. Definitely would recommend to friends and family!
Initials hidden
Dr. Shih interrupted me in the middle of every sentence and didn't let me get through my comprehensive list of questions and concerns before stating that I need to "Eat less" and offered me weight loss injections in the office. To be clear, I am not rail thin, but am also NOT at an unhealthy weight for my size. I'm an athlete who does 15 hours of exercise a week and, work with a dietitian, which Dr. Shih would have known had he bothered to ask questions before pushing a dangerous weight loss drug on me. And the issues I discussed have been present since I was a child, at which point I was dangerously underweight. He gave me awful nutritional advice. He told me to "eat less" at least five times, and recommended that I join a weight loss program like weight watchers. I'm 23. I'm an athlete. I work with a dietitian. I have a supportive and balanced lifestyle. Dr. Shih's narrow mindedness and judgmental demeanor was the reason why I am so hesitant about seeing doctors in the first place.
July 27, 2023Initials hidden
Had a physical at Dr. Shih's office. The office was good at communicating to confirm my appointment. The doctor was polite and friendly. I've had a positive experience so far.
January 24, 2023Joseph A.Verified patient
I have the worst anxiety when it comes to seeing physician's. So much so that I haven't scheduled an actual physical in over 10 years. My background is in nursing, but I've gradually transitioned into the Informatics space. Dr. Shih was very busy, but made himself available and actually listened to me. I didn't have any real concerns, but he still showed the same level of compassion and concern he more than likely would have if I had a real problem. I'm extremely grateful that I've established care with a provider that is fully vested in quality care. The office was busy, which is not unexpected for primary care, especially with only one provider. I'm pretty sure he skipped lunch to see patients while his staff also missed lunch to answer calls and attend to patients. The hard work and dedication to healthcare and other's well-being didn't go unnoticed.
October 12, 2022Davina W.Verified patient
Lovely place with respectful, considerate, and helpful service. I am trans and this has been the first interaction I've had with a medical facility where I was not made to repeatedly dead name myself, and the name I asked them to use was used consistently without question. The office staff were very patient and helpful! Even though I'm a terrible patient (never intentionally a jerk, but my time management is horrible) and even though they called /numerous/ times to help me prepare for my appointment, and I was late (:( ) they still helped me and saw me without abrasion or judgement. And Dr. Shi himself was very pressional and respectful! I wish that wasn't lowkey surprising! Just, most male doctors I've interacted with have, well, not been, and he was delightful. Actually listened and didn't argue with me or invalidate the experiences I shared. Just listened and observed and gave me the professional opnions and referrals that were asked for. 12/10
May 10, 2022Alena J.Verified patient
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