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Head & Neck Surgery of Kansas City
2 specialtiesMerriam, KS • 3 locations4.81
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.54
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Head & Neck Surgery of Kansas City - Shawnee Mission
Shawnee Mission, Georgetown Office Building, 8901 W 74th St, Suite 121, Merriam, KS 66204
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
3 office locations
Head & Neck Surgery of Kansas City - College Blvd (1 of 3)
5370 College Blvd, Ste100, Overland Park, KS 66211
Head & Neck Surgery of Kansas City - Overland Park (2 of 3)
7840 W 165th St, Ste 280, Overland Park, KS 66223
Head & Neck Surgery of Kansas City - Shawnee Mission (3 of 3)
Shawnee Mission, Georgetown Office Building, 8901 W 74th St, Suite 121, Merriam, KS 66204
1 of 3
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Head & Neck Surgery of Kansas City
Since 1991, Head & Neck Surgery of Kansas City has provided expert care for ear, nose, and throat conditions across the Greater Kansas City area. What began as a single practice has grown into a collaborative team of board-certified ENT physicians, board-certified physician assistants, audiologists, and dedicated staff — now serving patients at three convenient locations in Overland Park, South Overland Park, and Grandview.
We offer a full spectrum of ENT, audiology, and facial plastic surgery services — from treating chronic sinus problems and hearing loss to managing head and neck cancers and voice disorders. Our providers stay at the forefront of medical innovation, using advanced technology and minimally invasive techniques to improve outcomes and reduce recovery times.
With over 30 team members across multiple specialties, we take the time to ensure each patient receives personalized, effective care in a comfortable and supportive environment. Whether you’re seeking a diagnosis, ongoing treatment, or surgical expertise, Head & Neck Surgery of Kansas City is here to help you feel your best.
What Makes Our Practice Unique:
Care for All Ages: We provide comprehensive Otolaryngology care for patients of all ages, from newborns to geriatrics.
Expert and Comprehensive ENT Care: Our team offers both advanced surgical and non-surgical treatments tailored to each patient’s needs.
Skilled Surgeons: Our surgeons are experienced in a wide range of ENT procedures, including sinus surgeries, tonsils, adenoids, tubes, cancer, thyroid, and sleep apnea surgeries.
Collaborative Team Approach: Board-certified Physician Assistants work closely with our surgeons to ensure the highest level of comprehensive care.
Integrated Audiology Team: We provide same-day hearing tests and hearing aid services, paired with exceptional customer support.
On-Site Diagnostics: Our state-of-the-art CT scanner allows us to diagnose and answer your questions during a single visit.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.54
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
164 reviews
Most relevant
I couldn’t have asked for a better practitioner. She was so thorough, and enjoyable to work with!
February 26, 2026Christina H.Verified patient
Took the time to understand my condition and then treated me appropriately and professionally.
March 19, 2026DOUGLAS D.Verified patient
Super nice office, saw me right away, very thorough and actually listened to my issues.
March 5, 2026Vikki D.Verified patient
Caroline was a breath of fresh air! Professional and full of life. loved meeting her.
March 3, 2026Jerome A.Verified patient
Caroline was amazing did a great job would definitely recommend
January 30, 2026Angel R.Verified patient
I have been struggling with severe episodes of vertigo, tinnitus, in addition to my already diagnosed migraines. I had been waiting for over 6 months to get in touch with an ENT clinic before I finally decided to book with Caroline. She listened to my concerns and addressed each one with knowledge and understanding.
March 19, 2026Isabel O.Verified patient
I was very nervous, but the doctor treated me with great care and patience. She explained everything she was going to do beforehand, which helped me feel much calmer. She was also very gentle during the examination to make sure I wouldn’t experience any harm
March 11, 2026Ana Maria S.Verified patient
Good overall experience but a few tweaks would help. When signing up online it wouldn't let me request a hearing test AND a ear cleaning. We tried calling to clarify but it was a challenge getting in touch with a busy office. Once there they had to enter my insurance info which I had already provided online. They said the systems don't transfer info completely. Now I guess that 3rd pty software has my info too and who knows where it goes from there. But that's not too uncommon. Other than that the staff did a great job going through the hearing test and cleaning and follow up process. Thanks.
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She provided outstanding care. I had several things going on, and she reached a diagnosis for each set of symptoms. Her plan for my recovery has been effective. She is personable, knowledgeable, and loves her profession. Highly recommend!
February 20, 2026MonaLisa C.Verified patient
It was a great experience. Very nice and knowledgeable staff and very friendly. They quickly understood my situation and clearly explained my treatment and medication.
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Very friendly and professional and knowledgeable. I would definitely go back to Dr Challis and I highly recommend him.
January 14, 2026Initials hidden
I arrived very early as I didn’t know how long it would take to. drive due to construction. I was welcomed right away and started paperwork. After paperwork completed I didn’t wait more than 5 minutes before nurse called me back to room. Dr Challis came in very shortly. He took his time and explained everything he was doing and also explained tests he suggested for me. This was done after exam. Dr Challis was friendly and made sure I didn’t have any other questions. Whole appointment was very smooth and friendly. Would highly recommend Dr Challis and his office.
March 13, 2026Donna K.Verified patient
I was feeling pretty hopeless and upset, dealing with some extreme nausea and fatigue for almost a year. I had been to different specialists, endoscopy, lots of rounds of various treatments.
I just wasn’t getting any better.
Dr. Challis listened carefully to me. He was patient and kind. He figured out what was wrong with me and was able to treat me for the cause of the illnese. I am very happy… and relieved! I have hope I will feel good again.
January 10, 2026Initials hidden
I loved that I didn’t need a referral to be seen for my ear issues. I knew my ears were having problems so it was great to be able to be seen by an ENT quickly. The doctor checked my nose for sinus issues. I also had a hearing test conducted on the spot. It was amazing and I was told what was going on and prescribed meds! So grateful and it was so easy!
November 5, 2025Adelina S.Verified patient
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