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Health Diversified - Medical Group of Utah

2 specialties4544 s Holladay Blvd, Holladay, UT

5.00

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

5.00

Wait time

5.00

Bedside manner

5.00

Insurances accepted

Cigna

Medicare

UnitedHealthcare

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Health Diversified - Medical Group of Utah

4544 s Holladay Blvd, Holladay, UT 84117

All provider availability

Today, Jun 26 – Thu, Jul 9

Insurances accepted

Cigna

Medicare

UnitedHealthcare

1 office location

Health Diversified - Medical Group of Utah

4544 s Holladay Blvd, Holladay, UT 84117

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Health Diversified - Medical Group of Utah

Health Diversified / Virtual First Medical Modern Primary Care. Clear Answers. Real Continuity. Welcome to Health Diversified / Virtual First Medical, a modern, patient-centered medical practice designed around clarity, compassion, and real continuity of care. My name is Douglas Roland Smith, MD, MBA, and I am a board-certified Family Medicine physician with more than two decades of experience helping individuals and families navigate the complexities of today’s healthcare system. My practice is built on a simple promise: you deserve a doctor who listens, explains, and stays with you through every step of your health journey. I created this practice to remove the friction, confusion, and fragmentation that patients experience in traditional healthcare settings. Instead of rushed visits, long waits, and unclear next steps, I offer a **virtual-first, relationship-driven model** that gives you direct access to a physician who knows your history, understands your goals, and provides thoughtful, evidence-based guidance tailored to your life. Whether you are seeking help with a new concern, ongoing management of chronic conditions, preventive care, mental health support, or simply a physician who will take the time to explain what’s going on and why, you will find a home here. My Care Philosophy My approach to medicine is grounded in three core principles: Clarity Patients deserve clear explanations, not medical jargon. I take the time to break down diagnoses, treatment options, and next steps in a way that empowers you to make informed decisions. You will always know why we are doing something, not just what we are doing. Continuity Healthcare works best when you have a long-term relationship with a physician who understands your history, your goals, and your life context. I provide consistent follow-up, proactive communication, and a structured care plan so you never feel lost or alone in the process. Compassion I believe in meeting patients where they are — emotionally, physically, and logistically. Whether you are dealing with stress, chronic illness, uncertainty, or a new diagnosis, you will be treated with respect, empathy, and patience. What Makes This Practice Different Virtual-First, Not “Urgent-Care Telehealth” This is not a transactional, one-off telemedicine service. I provide true primary care, delivered virtually for convenience but grounded in long-term physician-patient relationships. When in-person care is needed, I help coordinate it with trusted local partners. Direct Physician Access You meet with me — not a rotating pool of clinicians. You get consistent care from a physician who knows your story. Thoughtful, Evidence-Based Medicine I practice medicine with precision, transparency, and a commitment to the highest standards of clinical reasoning. Whole-Person Care Your physical health, mental health, lifestyle, and stressors all matter. I integrate all of these into your care plan. Clear Communication You will always receive a clear explanation of your diagnosis, treatment options, and follow-up plan. Modern Tools, Human Approach I use advanced digital tools, integrated telehealth, and streamlined workflows — but the heart of the practice is human connection. **Conditions I Commonly Treat** I provide comprehensive primary care for adults and adolescents, including but not limited to: General Primary Care Annual wellness and preventive care New symptoms and diagnostic evaluations Medication management Lab interpretation and follow-up Lifestyle and nutrition guidance Sleep concerns Fatigue, stress, and burnout Chronic Disease Management Hypertension Diabetes and prediabetes High cholesterol Thyroid disorders Asthma COPD Obesity and metabolic health Chronic pain (evidence-based, non-opioid management) Mental Health Support Anxiety Depression ADHD (evaluation and management) Stress-related conditions Adjustment disorders Sleep-related mental health concerns Men’s Health Testosterone evaluation Sexual health Prostate health Cardiometabolic risk assessment Women’s Health (Primary Care Scope) Hormonal concerns Perimenopause and menopause support Thyroid and metabolic health Mental health Care Navigation and Second Opinions Complex medical questions Confusing diagnoses Conflicting recommendations Insurance and care-coordination guidance Medication simplification and optimization What to Expect at Your First Visit Your first visit is designed to be **thorough, unhurried, and centered on understanding your full health picture**. We will review your medical history, discuss your current concerns, identify your goals, create a personalized care plan, establish communication preferences, and outline next steps, labs, or follow-up. Most patients describe the first visit as the first time they’ve felt truly heard by a physician. How Virtual Visits Work All visits are conducted through secure, HIPAA-compliant video. You can join from your phone, tablet, or computer. Many conditions can be evaluated and managed virtually. When in-person care is needed (labs, imaging, procedures), I coordinate referrals and ensure continuity. Insurance and Billing I work with a variety of insurance plans and also offer self-pay options. Before your appointment, please ensure your insurance information is up to date in Zocdoc. If you have questions about coverage, my team can help clarify what to expect. Who I Am I am a board-certified Family Medicine physician with an MD and an MBA. I have spent my career building and leading healthcare systems, designing patient-centered clinical workflows, and helping individuals navigate complex medical and insurance environments. I bring that same systems-level clarity to every patient interaction. My background includes: • Family Medicine residency and board certification • MBA training focused on healthcare systems and operations • Leadership roles in healthcare innovation and population health • Founder/operator of Health Diversified / Virtual First Medical • Architect of scalable, compliance-safe clinical systems • Deep experience in telehealth, care navigation, and patient-centered design I believe healthcare should be simple, accessible, and human, and I’ve built this practice to reflect that. My Commitment to You When you become a patient here, you can expect: • A physician who listens • Clear explanations • Evidence-based care • Respect for your time • Thoughtful follow-up • A long-term partnership • A safe, judgment-free environment • A focus on your goals, not just your symptoms My mission is to help you feel better, understand your health, and move forward with confidence. Who This Practice Is For This practice is a great fit for patients who want a long-term relationship with a physician, prefer clear and thorough explanations, value virtual convenience, need help navigating complex medical or insurance issues, want a physician who takes time rather than shortcuts, and are looking for a modern, accessible primary care experience. If you are looking for a quick prescription-only telehealth service, this practice may not be the right fit. I focus on whole-person, continuity-based care. Scheduling and Availability Appointments are available throughout the week, including early morning and evening options. Because this is a relationship-driven practice, I limit my panel size to ensure high-quality access and follow-up. If you see an available appointment slot, I encourage you to book it — new patient availability is limited. Thank You! Thank you for considering Health Diversified. I know choosing a physician is a meaningful decision. I look forward to meeting you, understanding your goals, and helping you move toward better health with clarity and confidence.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

5.00

Wait time

5.00

Bedside manner

5.00

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

21 reviews

Most relevant

Dr. Smith was attentive, compassionate and thorough! He helped me tremendously in a difficult time. I highly recommend him.

JMVerified patient

Dr. Smith is very thorough and makes me feel like my concerns are actually being heard.

MMVerified patient

I like it never been on video with Urgent Care unit Doctors..

SSVerified patient

Dr. Smith has been very attentive, knowledgeable and thorough every time I have seen him! He is very quick to diagnose the problem and create a plan to help get me feeling better! I recommend Dr. Smith to everybody!

MBVerified patient

I have seen Dr. Smith few times. He is always very detailed in diagnosis and treatment plans. He takes the time to listen and answer any questions I may have. I never feel like am being rushed or any of my concerns are being dismissed. I highly recommend seeing Dr. Smith.

CHVerified patient

Real Doctor, listened!!!

NSVerified patient

Dr. Smith is very personable and has been great at helping me with health concerns over the years. He is very knowledgeable and puts the patient first. I’m grateful for Dr. Smith and appreciate all his help and would highly recommend him to anyone looking for a doctor who will take the time with them and answer their concerns and put them first.

DMVerified patient

Quick and confident assessment on my son’s injury. Doctor Smith was easy to talk to and was so kind to my son which helped him stay calm even though he was stressed. Would definitely take my kids to him again

TTVerified patient

Pleasant and professional!

AWVerified patient

Dr. Smith was super helpful and responsive when I needed urgent care with my scratched eye. He was patient with my questions and followed up too.

ARVerified patient

You won’t a doctor more knowledgeable than Doug! He helped me immediately when I got bit by a dog and was a lot quicker than the instacare!

JNVerified patient

Dr. Smith was very quick to address my needs and make himself available. He was super easy to talk to and took the time to understand my story. He presented options I hadn’t considered and helped me address the root issue instead of just managing my symptoms (but was still supportive of taking medications that I found helpful). There was also no pressure to make any decisions immediately and we had plenty of time in the appointment. I’m sticking with Dr. Smith beyond the immediate needs he helped me address. Would highly recommend!

LBVerified patient

We’ve seen Dr. Smith several times, and every experience has been positive. Dr. Smith consistently takes the time to listen carefully, answer questions thoroughly, and makes us feel heard and respected during appointments. We’ve never felt rushed, and we always leave with a clear understanding of care and treatment options. I would confidently recommend him to anyone looking for excellent medical care.

EBVerified patient

Dr Smith is a great doctor and helped me so much. I have seen him many times over the years and have always had a great experience. He is very thorough and helped me so much. I would highly recommend him to anyone. He is super nice and patient and very friendly. Great experience with Dr Smith!

CMVerified patient

Dr. Smith is nothing short of amazing, with little to no wait time, super helpful, always looking to solve the issue, and giving me a great path forward. Not only can he solve problems, but he can also help me prevent problems and has done so on many occasions. I highly recommend Dr. Smith to anyone.

SOVerified patient

Doug is the best physician in the business. He doesn’t just try to treat the symptoms he cares about his patients health as a whole and utilizes every available resource to help. I can honestly say my life would not be the same without him. If you’re looking for the best physician to take care of you and not just throw pills at symptoms but actually help solve the root problem, Dr. Smith is the one for you!

SBVerified patient

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June 19, 2026Kristina M.Verified patient

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June 11, 2026Alika Y.Verified patient