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Heart Matters NYC Counseling

Psychotherapist347 5th Ave, New York, NY

4.76

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.76

Wait time

4.83

Bedside manner

4.72

Insurances accepted

99% of patients have successfully booked with these insurances

Anthem Blue Cross Blue Shield

Cigna

Aetna

Blue Cross Blue Shield

Anthem Blue Cross

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Available appointments

Heart Matters NYC Counseling

347 5th Ave, Ste 1410, New York, NY 10016

All provider availability

Insurances accepted

99% of patients have successfully booked with these insurances

Anthem Blue Cross Blue Shield

Cigna

Aetna

Blue Cross Blue Shield

Anthem Blue Cross

1 office location

Heart Matters NYC Counseling

347 5th Ave, Ste 1410, New York, NY 10016

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Heart Matters NYC Counseling

Sobeyda and her Therapy team offer Multicultural Christian Counseling for individuals, couples, families and groups. They come alongside with curiosity and compassion to try to understand your pain & suffering. We tend to your suffering and go deeper into your story, to identify and understand patterns of relating, loving, coping, adapting and navigating your world. We help to identify and explore alternative ways to show up in your life so that you can grow and flourish into the person you are meant to be.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.76

Wait time

4.83

Bedside manner

4.72

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

85 reviews

Most relevant

This office provides excellent, reliable, easily accessible mental health services. Andrew is great, highly recommend.

JLVerified patient

the staff here are great and really helpful. Both therapists I spoke to were extremely nice and catered to my needs

January 17, 2023Leah Nadine I.Verified patient

My Visit was with Rebecca M. She is a doll! For my first time she made me feel right at home! Thankful !

September 2, 2020Sharday W.Verified patient

First visit was great! Looking forward to continuing with this office!

Ifeoma N.Verified patient

So far, Janelle has been helpful, supportive, and calming.

Initials hidden

Ms.Sobyda is very professional, kind and very helpful.

LCVerified patient

Very friendly people, nice ambiance

January 31, 2026Nureldin G.Verified patient

I’m truly grateful for this therapy session. I’ve never had a therapist who truly let me speak and be heard, and gave the best advice that was truly working towards bettering myself. 11/10 stars.

January 30, 2026Initials hidden

This office has been a guiding light during some very difficult times. My therapist, Farrah, has been able to help me through some amazing revelations about myself and has accommodated my hectic schedule. I feel genuinely cared for, and the office has made it possible through assistance, recommendations for groups and resources to continue my journey of self-exploration.

JOVerified patient

It has truly been amazing. I feel like I’m talking to a cousin or friend, but who is trained to know how to pull things out of me and help me dig to see the things I can’t on my own

GMVerified patient

I am thankful a friend recommended this practice to me. My therapist has exceeded my expectations. She is professional, knowledgeable, and compassionate. I have left every session feeling seen and heard. Regardless of the challenges shared, I am handled with care.

RVVerified patient

I'm so grateful for discovering this practice and having sessions with Sparkle. It's a very beautiful, challenging, and safe place to process your feelings and work through various things that help you grow as a person. I love the practicality and tools that I have been learning. My therapist, Sparkle, gently nudges me to dive deep and discover things about myself. I love that that she is "team me," but in no way a "yes man," because she doesn't shy away from asking the hard questions and telling me what I NEED to hear.

CDVerified patient

Andrew helped my partner and me work through some challenging conversations. He was kind, gracious, and insightful. We really appreciate his attention to detail and our emotions. He respected us and made us feel like we were equals in the room.

MSVerified patient

My experience with HeartMatters NYC Counseling has far exceeded my expectations as a first-time therapy client. Sparkle Sumpter, in particular, has been an amazing help and encouragement to me, and I feel incredibly fortunate to have her as a counselor.

MCVerified patient

Andrew is fantastic! I have been doing sessions with him for about a year now. I have always felt heard and comfortable. I would absolutely recommend Andrew!

LNVerified patient

Andrew is fantastic! I have been having sessions with him for about a year now. I have always felt comfortable and heard. I would absolutely Andrew!

LNVerified patient

Andrew has been a great sounding board over the last year. He is constantly suggesting different techniques to help me cope and thrive. I would highly recommend him!

JRVerified patient

Andrew is a compassionate, thoughtful, and highly skilled therapist. He has immensely helped me with life frustrations, family conflict, and grief. It has been a pleasure getting to know him, and I would highly recommend him for anyone seeking therapy with a Christian perspective!

JNVerified patient

I remember i was looking for therapy for months and was not able to find a suitable place that matched my needs but also my schedule. I came across this amazing place and most importantly Sparkle who is beyond amazing!! The process of being set up was so easy and smooth thanks to Sarah. My appointments were always honored and when Sparkle had to reschedule, she always gave me a heads up and worked with me on making sure we do meet. I have nothing but positive feedback for Sobeyda Valle-Ellis office as it meets all of my expectations as a client/patient. I hope that others will also try this clinic and see the difference it can make in your life. I am beyond grateful to have found such a place where it enables me to feel so safe and important. It has definitely changed my life and how I view myself and everyone around me. I encourage for anyone that's actively seeking to find a new therapist, try this office and reap the benefits and the great energy from this place.

ATVerified patient

My husband and I see Mathew for marriage counseling. We were on the verge of divorce before we started our sessions. Fast forward 3 months and we’re doing great! We have never been able to communicate like we do after going to counseling. It’s almost like we’re dating all over again but we have a better understanding of one another. We needed someone to act as a mediator that didn’t take sides but rather help us understand each other better. Mathew did just that and e are so grateful! We now ave the right “tools” to build a better marriage together.

ERVerified patient

Rachel is so great about asking the right questions to help me sort through my thoughts. She doesn't give unsolicited advice, but she's also able to be straight forward with me when I ask for it! She concisely names my thought patterns so that I'm able to notice them on my own as I go about my day-to-day. I feel more in control of my life, emotions, and mind since I've been seeing Rachel!

GCVerified patient

This company does incredible work. My clinician always walks me through things in a clear and understandable way. Always leaves time for me to think and process what I’m talking about while also challenging me not to leave any stone unturned. Very life-giving sessions, and I would recommend to anyone who needs counseling services for any reason!

SPVerified patient

I am incredibly grateful for Heart Matters. Rachel is a wonderful therapist, and I have grown significantly during my sessions with her. Would highly recommend to anyone looking for educated therapists with a Christian worldview.

DBVerified patient

I was paired with Rachel, a Therapy Intern who was very thorough, caring and an attentive listener. This was my very first therapy session ever and Rachel made me feel comfortable and supported. Excited to continue my sessions with her!

July 6, 2021Kalina N.Verified patient

I had an excellent session with Barbara Mustakas. Barbara is kind, insightful, and knowledgeable, and has a clear plan for our sessions moving forward. I’m looking forward to continuing to see her, and would recommend her to anyone!

April 23, 2021Initials hidden

Sobeyda is incredible! She has helped me SOO much and I would highly highly recommend her to anyone who was looking for a psychotherapist in NY.

August 8, 2018Initials hidden

Sobeyda is wonderful. My husband and I have been seeing her for marriage counseling and she has been incredibly warm and understanding, making us both feel very comfortable. Her techniques and approach has already proved to be very helpful for us. I strongly recommend her!

June 11, 2018Initials hidden

My wife and I met with Sobeyda for 2 years during a difficult part of our marriage. At the time we started meeting with her it was uncertain whether we would stay together or not. During our sessions, Sobeyda provided the perfect amount of grace and truth and handled us with love. The decision on who to see as a therapist is not one that should be done without diligence. Sobeyda is someone you can trust your life with.

JTVerified patient

Sobeyda takes the time to really listen and really understand. She is genuine, emotionally intelligent, incredibly smart, and caring. She is also culturally sensitive, which I have found to be indispensable in our sessions. I recommend her all the time.

MAVerified patient

Sobeyda is great. She’s thoughtful and gentle, giving great feedback and helping us work through issues in ways we couldn’t have seen on our own.

LTVerified patient

Sobeyda is one of the warmest, most thoughtful people I have ever met! She's deeply patient and respectful, but knows when to push. The sense of peace in her office and demeanor is incredible. Every session is useful and interesting. I feel significantly more clear-headed after just 3 visits. I can't recommend Sobeyda highly enough!

BVVerified patient

Sobeyda is a warm, caring professional who listens carefully, offers specific advice, and has greatly helped me to grow and heal. I wholeheartedly recommend her to anyone looking for a good therapist.

JPVerified patient

My vist was amazing. The set up is very soothing and the ambiance is relaxing not to mention that the session always began with a short prayer which always set the tone for me and my wife. Going to Soybeida changed our life from a spiritual and realistic point and we are greatful. The sessions were well timed and Soybeida always answered our concerns and her advise and answer always came from a spiritual and caring place.

ASVerified patient

Elba O.Verified patient

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November 19, 2025Initials hidden

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June 20, 2025Jessica L.Verified patient

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November 30, 2023Miguel D.Verified patient

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