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HelixVM

4 specialties
4.03

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.03
Wait time
4.23
Bedside manner
4.18
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
HelixVM
FL
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare

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HelixVM

HelixVM is a Virtual Medicine Practice building the future of virtual care. With our nearly 30 years as a leader in the health care industry, we know the old healthcare model can be frustrating and confusing. We believe a seamless healthcare experience with faster treatment leads to happier and healthier patients and communities. Our cloud-based platform means a patient can see a Provider and have a prescription delivered to their local pharmacy within hours, all from their phone. The experienced, board certified medical team on the HelixVM marketplace follow all HIPPA requirements to protect patient personal health information. We accept most major medical insurance. Providers follow all state and federal law limits regarding dispensing of controlled substances using telehealth. Please note: Once a request is made on Zocdoc, a text message will be sent to complete your registration for HelixVM. The appointment is not confirmed until registration is received.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.03
Wait time
4.23
Bedside manner
4.18
Trust Banner Shield
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1607 reviews
Most relevant
I was unable to video call. I called the number they provided multiple times and no one answered or reached out at all.
I had trouble connecting with the medical care team and no one reached out. There was no way to speak to a real person.
Verified patient
I never had my appointment no one contacted me and I can’t contact the office with the number that was provided to me
I booked early in the morning for a late afternoon appointment, and they never reached out or answered my calls….
Verified patient
I waited for over an hour and still didn’t get to talk to anyone. Might as well go to an in person urgent care.
Verified patient
No link. Terrible. Did not get seen at all and waited for hours. Called the line and no help was provided
Verified patient
I did everything to get the appointment just to not have an appointment. Ridiculous they better not charge me
Verified patient
The doctor was great but the process was not helpful at all and I was not able to get any medication or help.
Verified patient
They cancelled my 16:45 appointment out of nowhere at 16:30 and didn’t tell me why and didn’t update zocdoc
Verified patient
Experience was simple and quick for what I needed. Still waiting for my Return to Work note I was told her team would provide
Verified patient
It was fast and easy to find an available provider for an appointment within an hour. Provider was kind and very helpful.
Verified patient
I had no wait time and the provider was thorough and accurate she sent my prescription and I had it less than 30 mins after.
Verified patient
I was pleased with this dr. He took the time to ask the appropriate questions and were pleased with the care we received .
Verified patient
Fast service. Was able to identify the issue immediately and prescription sent to my pharmacy right after the session.
Verified patient
Super friendly and understanding. The truth is the virtual visit was better than my usual in person Dr
Verified patient
I was skeptical at first, but I feel like this service saved my life. Beyond grateful for such a quick appointment
Verified patient
My visit was great, Provider was very attentive to my needs and the process was easy. I would see her again! Thank you.
Verified patient
This was a video visit with a nurse practitioner. She was very professional, caring, and had a great bedside manner.
Verified patient
Needed meds quick for a UTI. Very quick, very simple, insurance was accepted. I saw Leona Sweeting and she was nice.
Verified patient
I was never sent information on how to join my appointment. When I called I didn’t receive any help.
She was very patient and kind. Able to talk freely with her. Script was sent directly to the pharmacy. Very happy.
Verified patient
No one ever showed up for the call, made a new appointment later and they still didn’t show up!
Verified patient
They never reached out to me for my visit I had no way to contact them other than leaving a message
Verified patient
Good doctor. Definitely recommend for my family and friends. He helped me with my migraines and I’m glad I saw him.
Verified patient
Doctor was very thorough and made sure to ask a lot of questions so he could best assist me with my conditions.
Verified patient
Super nice and was definitely able to fit my needs and making sure I have the right medication to help my problem
Verified patient
Super sufficient and professional. It was painless to speak to a professional that really understood my Needs.
Verified patient
Even tho our timelines were different he still made room for my appointment I really appreciate that about him.
Verified patient
She was extremely knowledgeable, very kind, understanding, professional, and just overall a pleasure to talk to.
Verified patient
Fast appointment and received my Rx refill quickly and received follow up care once my lab results were back.
Verified patient
It never came thru, I waited on the video call. I tried to download it, but it didn't work
Verified patient
she was very sweet she had a great bedside manner very easy to talk to I would definitely go see her again
Verified patient
Excellent appointment excellent communication I received exactly does it look like in terms of service?
His beside manner was awesome, I travel for work so finding a good provider is sometimes hard. Thank you
Verified patient
it was easy and simple. the doctor's instructions were clear. I didn't try the prescribed medicine yet
Verified patient
No one showed up on my first scheduled appointment but I was rebooked and all went well.
Verified patient
Did not send me anything to prepare for my appointment as well as how to log on.
Didn’t send the email for the video visit and you can’t call to talk to anyone
Verified patient
This was the worst’s experience I have ever had. Do not waste your time.
Verified patient
My visit was virtual which was very helpful because health care urgent care is 1.5 hours from me.
Verified patient
they never called with info for virtual and they did not pick up phone or email back
Verified patient
My first virtual visit. Not bad just used to seeing doctor take my vitals. Something to get used to.
Verified patient
nice and fast and no nonsense for when you're not well but unable to go to the doctor in person.
Verified patient
Dr.Bellini who works in office was very attentive and understanding. He knew the treatment I needed.
Verified patient
Was not called or given any information for my video visit. Poor communication.
Never sent the info or link on how to join. Help number didn’t help either
Verified patient
never sent me a link or reached out in any way to confirm my appointment
Verified patient
I did a virtual visit. I would not recommend again. I felt rushed and he wasn’t very friendly.
I am more than satisfied with the service you have given and I will refer you to my wife. Thank you.
Verified patient
She was absolutely amazing! Explained everything and listened to my needs. Highly highly recommend!
Verified patient