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Herman Preston Lam MD
Ear, Nose & Throat Doctor196 Canal St, New York, NY4.85
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.73
Bedside manner
4.88
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
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All provider availabilityToday, Apr 2 – Wed, Apr 15
Insurances acceptedAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
1 office location
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Herman Preston Lam MD
At Manhattan ENT & Facial Plastic Surgery, we are committed to the providing the highest quality patient care with compassion and personal attention.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.73
Bedside manner
4.88
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
848 reviews
Most relevant
Was very helpful, gave me a recommendation to see another specialist, and everyone at the desk is very nice. Super clean :)
February 12, 2020Mercedes R.Verified patient
Great service. Very efficient. Dr. Lam has a great bedside manner and the equipment is high-tech. Always enjoy coming here.
August 10, 2019Jacquii L.Verified patient
So glad I went to see Dr. Lam! He was incredibly thorough and explained to me all the steps and procedures and follow ups.
ALVerified patient
He was great, really knowledgeable and personable. Felt very comfortable talking with him about my concerns. Recommended!
July 18, 2019Katherine D.Verified patient
Does not rush you. Listens to everything you have to say. Extremely friendly and has a good staff. Overall good doctor.
October 3, 2019Christopher L.Verified patient
Smart guy. Easy to talk to. Never felt more comfortable at a Drs appt. Would recommend him to anyone in need of an ENT.
May 5, 2019Kevin R.Verified patient
Dr was very nice and patient with listening to my issues. And was able to help me with my medical needs efficiently.
February 21, 2020Adam M.Verified patient
Dr. Lan was great and super professional.
Also, he recommended Alex for my hearing device. Both were super helpful.
December 11, 2019Gabriel M.Verified patient
Clean office. Staffs are efficient and helpful.
Dr. Lam took care my issues. I would highly recommend his service.
February 16, 2020Initials hidden
Very inattentive, lack of empathy about my condition, very dismissive about my symptoms, totally unprofessional.
Initials hidden
DR.Herman is so kind and very polite. He listens all your questions. He never get mad or bored like other doctors.
December 7, 2019Mohammad R.Verified patient
Dr. Lam is very good at what he does. He was very nice and helped me with my issues. Very friendly staff as well.
July 10, 2019Vishal S.Verified patient
He paid attention to my concerns. And he identified the problem. I felt that he genuinely cared about my health.
January 9, 2020Lytel J.Verified patient
Very kind and professional. Came for second opinion, explain everything to me about sinusitis . Highly recommend!
October 25, 2019Anastassiya K.Verified patient
Amazing doctor. Place was super clean, efficient, and the doctor fixed my problem in one visit. Highly recommend.
May 5, 2019Eric G.Verified patient
Dr. Lam was helpful and knowledgeable but checked his watch during my appointment and seemed to rush my visit.
November 10, 2019Alison C.Verified patient
Very thorough and short wait to see Dr. Lam. Explained very well about what I had and the after-care for it.
Initials hidden
Dr. Lam was wonderful! Very efficient and thorough. Front desk staff was also very helpful. Highly recommend!
August 15, 2019Jonathan F.Verified patient
He was wonderful. He doesn't do surgery on children but he referred my son to his partner at NYU. Great ENT!
December 2, 2019Robert C.Verified patient
First time and definitely not my last time. Very professional and friendly office. Knowledgeable and fast.
October 16, 2019Taralee R.Verified patient
Dr Lam and his staff are great! The clinic is clean and uncluttered which helps to give it a relaxing feel.
Kali G.Verified patient
Dr Lam was really knowledgeable, patient and professional. He really took his time and did a thorough job.
October 14, 2019Dionna W.Verified patient
Clean office. Chill doctor that knows his stuff. Won't BS you. Hard to find that in a doctor these days.
June 9, 2019Clayton D.Verified patient
He was thorough and patient with the investigation. He is so professional yet humane. Highly recommend!
November 27, 2019Soumya V.Verified patient
Doctor Lam is so so professional and was extremely helpful. Would definitely recommend him to anyone.
August 7, 2019Johanna G.Verified patient
He was really kind and professional. I didn't have to wait so much. I would definitely go back again!
August 7, 2019Maria G.Verified patient
He knew his stuff and was had great advice. I am very glad I saw him and will refer my wife to him.
May 18, 2019Christian N.Verified patient
His office, staff, and service was absolutely phenomenal. I'd definitely recommend him to everybody.
May 22, 2019Malik J.Verified patient
Pretty Cool , very informative. By the end of the visit, I understood a lot more about my situation.
April 8, 2019Jorge D.Verified patient
Extremely professional, warm and knowledgeable. Felt at ease from the moment he walked in the room!
James M.Verified patient
It was a great experience.. he is very friendly and the staff as well.. definitely would recommend
November 19, 2019Tishona J.Verified patient
He is compassionate and very talented as an ENT, and I will recommend him to my friends and family.
May 19, 2019Carlos T.Verified patient
He's a great Dr. He made me feel comfortable and answered all my questions with patience and care.
November 1, 2019Joann Marie M.Verified patient
Dr. Lam was friendly and helpful! Office was clean. Staff was nice. I didn’t have to wait at all!
October 26, 2019Dylan L.Verified patient
He was very pleasant and helpful. He want to make sure all my needs and questions were addressed.
September 12, 2019Initials hidden
Great doctor! Very knowledgeable and thorough! Solution focused! Clean office and professional !
Lauren S.Verified patient
Dr Lam really knows his stuff. True professional. He helped me with the diagnosis very quickly.
October 15, 2019Bryan P.Verified patient
Great first visit with Dr. Lam. He listened to my concerns and had excellent bedside manner.
September 14, 2019Ayodel G.Verified patient
He was very helpful and explained all the details regarding my issue. I highly recommend him!
May 15, 2019Initials hidden
He is the kindest doctor I've ever been to. Greatest bed side manners and so pleasant to see
March 5, 2020Initials hidden
Virtually no wait. Pristine office. Excellent physician, explained everything thoroughly. A+
Initials hidden
Excellent! I was 5 min late and it was no problem at all. Dr. was very nice and effective.
November 5, 2019Silvia M.Verified patient
I really like Dr. Lam, he's very nice and professional. The office is very clean as well.
October 9, 2019Initials hidden
He was kind and personable. Explained everything and took the time to answer my questions.
Initials hidden
Dr. Lam was really professional and helpful. I didn't have to wait too long to see him.
Judith K.Verified patient
Dr. Lam had to refer me to a specialist to diagnose my issue, but was great otherwise!
September 16, 2019Joseph F.Verified patient
He’s very kind and thorough. The staff and office is lovely as well. Highly recommend!
August 9, 2019Briana F.Verified patient
Dr. Lam was professional and thoughtful . He ensure that all my questions are answered
Initials hidden
Dr. Lam and staff were wonderful! Will definitely return for all future ENT services.
October 13, 2019Jennifer P.Verified patient
Extremely professional clinic! Highly recommend it. Super quick, clean and courtois
Marc A.Verified patient
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