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Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.92

Wait time

4.86

Bedside manner

4.92

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

251 reviews

Most relevant

The NP and staff were very nice. The NP listened and was a great communicator. The staff was very nice and sincere.

August 22, 2022Devin J.Verified patient

Excellent staff, very friendly and knowledgeable. I will return for other medical services.

December 19, 2023Tonya S.Verified patient

I love MsNatalie and the staff. All my health care needs and concerns are take. Care of.

October 30, 2023Carolyn L.Verified patient

Amazing experience 10/10 care and education. Never will I go anywhere else!

June 10, 2023Jordan H.Verified patient

Dr. Tukpah was very friendly and made me feel comfortable during my visit.

February 2, 2021Ebony E.Verified patient

I totally enjoyed this visit. The Action Plan we developed is perfect!

April 29, 2021Stacy M.Verified patient

She was absolutely amazing, I’ll be using her services for now on

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Excellent. Felt heard and was provided great service!

April 30, 2022Louis D.Verified patient

Very knowledgeable

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My experience with this holistic practice was amazing from start to finish. The medical assistant, Nerrissa, was incredibly helpful and friendly. She truly listened to me, offered thoughtful advice, and made me feel comfortable right away. Dr. Tukpah was so inviting and patient—she took the time to thoroughly review my chart and asked all the necessary questions. I never felt rushed. I genuinely felt seen, heard, and understood. Even the front office staff stood out; they were professional, welcoming, and had a great sense of humor. The entire experience felt warm, intentional, and caring. I highly recommend this practice!!

January 17, 2026India D.Verified patient

My experience was great! Felt very comfortable.

April 7, 2025Monica W.Verified patient

Thanks to the staff. They guided me prior to my appointment and scheduled my appointment quickly. They helped me locate their office, as I was on the wrong floor. The FNP was very kind, knowledgeable, & took time to listen.

August 16, 2024Makalo L.Verified patient

I would recommend this office to anyone! Hands down. From the time I walked in for my appt with Ms. Posey! How courtest she was. Made me feel very comfortable to my visit with Natalie I really appreciate her knowledge in my condition and making me feel comfortable and making me feel like I GOT IT!

November 15, 2022Aja B.Verified patient

It was with relative ease that I was able to book an appointment. Akimyo Russell was very thorough in her examination.

May 18, 2026Anthony J.Verified patient

Friendly attentive to your needs and listens well and comes up with an appropriate treatment plan

November 3, 2025Brian P.Verified patient

The best practitioner ever! I never feel judged and I always feel like my problems are being truly investigated!

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Great communicator, engaging, made me feel at ease and comfortable! Knowledgeable and you can’t go wrong with booking her

October 10, 2020Nanya A.Verified patient

They was kind nice answer all my questions and made me feel comfortable

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Dr. Russell is so amazing. She calmed my nerves and took me seriously. Very calm demeanor. Absolutely recommend!

January 6, 2022Felicia T.Verified patient

My experience with Nurse Russell was outstanding, she was just excellent on all levels highly recommend her ??

May 28, 2020Kevin ..Verified patient

Kim was super kind, transparent, attentive and responsive during our call. I would definitely recommend her

July 8, 2020Carmen R.Verified patient

Dr. Russell was caring and very professional. She listened and was genuinely concerned about my welfare.

September 3, 2020Jeronn A.Verified patient

Very clear treatment and knowledgeable with instructions

December 23, 2025Initials hidden

She was kind, attentive, knowledgeable and caring! I had a great experience from start to finish.

October 18, 2022Tonica W.Verified patient

She was very professional and attentive to what my issues were, despite our bad virtual reception.

Lynette B.Verified patient

Friendly experience. I felt comfortable during my exam and lab work. Staff is very polite

August 21, 2023Initials hidden

Dr. Russell was an excellent listener and very knowledgeably responded to all of my inquiries.

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Dr/ Russell is very transparent and caring her bedside manor exceed far beyond excellent.

June 3, 2021Takisha B.Verified patient

RN Russell has been great. Her advice has helped with my overall well-being and health.

WTVerified patient

Very personable, extremely informative information , you can't go wrong with her

January 21, 2021Kevin ..Verified patient

Very informative, she gave recommendations and listened to my questions,

September 24, 2020Errington L.Verified patient

Excellent demeanor, care, and conduct. Best doctor I've had in a while.

April 5, 2021Daniel S.Verified patient

Kim is awesome! The rest of the experience was not.

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She was informative, kind, and easy to talk with.

September 1, 2020Jessica B.Verified patient

The office was clean and the staff was very friendly and was attentive. The wait time was non-existent, and I was made to feel important. My concerns were heard and supported. Great doctor and staff.

July 17, 2026Laurie W.Verified patient

I just recently moved to MD and had the daunting task of finding a new care team. Mrs. Russell was my first stop--establishing a primary--and she absolutely set the standard! I love that she asks probing questions and is thorough in her approach, while still being warm and personable. Would absolutely recommend her, especially to other young women looking for a judgement-free zone to learn!

May 7, 2026Ebony P.Verified patient

Seeing Ms Russell was convenient and she listened to my concerns and provided an appropriate plan of action for upcoming treatment I am satisfied with this provider

October 7, 2025Brian P.Verified patient

Always a great experience

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I chose Dr. Russell because she appealed to me and my needs but we have worked together for 2 years and she is attentive, communicative, and informative. I appreciate her patience as I sometimes don’t do exactly as she asks.

February 12, 2025Shaunagaye B.Verified patient

Great working with Ms. Russell

January 27, 2025Anthony J.Verified patient

She’s so kind and patient! She is also extremely helpful and thoroughly explains everything you need to know! I’ve been going to her since 2023.

January 13, 2025Kelley G.Verified patient

My first time visiting this center and Mrs. Russell was amazing! I was taken right when it was my appointment time, no waiting involved. She made sure to ask the right questions and truly listen to my concerns. I came for a physical and will definitely be back! 10/10

Jewel P.Verified patient

Dr. Russell was great! She listened to all my concerns and then made a plan for next steps to really figure out what's going on. She is very nice and would highly recommend her.

February 5, 2024Kristina C.Verified patient

Very knowledgeable and attentive.

February 1, 2024Amanda C.Verified patient

It was very friendly and welcoming.

September 25, 2023Karona P.Verified patient

very professional and attentive

September 25, 2023Haile D.Verified patient

Average

August 8, 2023Anthony J.Verified patient

Love her !

February 19, 2023Jasmine H.Verified patient

Kim Russell was OUTSTANDING! She was kind, compassionate, patient and a great listener. I will continue to utilize her services.

February 6, 2023Kojuan A.Verified patient

Nurse Practitioner Russell was polite, knowledgeable, caring, and warm!! I felt like I was talking to someone I knew forever. She is very personable and her bedside manner is A1!

January 9, 2023Shawniece B.Verified patient