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Hope Matters Institute
4.94
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.96
Bedside manner
4.96
Insurances accepted
99% of patients have successfully booked with these insurances
Central Health Medicare Plan
Blue Shield of California
L.A. Care Health Plan
UnitedHealthcare
Cigna
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Hope Matters Institute
CA
Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurancesCentral Health Medicare PlanBlue Shield of CaliforniaL.A. Care Health PlanUnitedHealthcareCigna
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Hope Matters Institute
At HMI, we aim to create a nurturing and empowering environment where you feel heard, supported, and equipped with the tools to overcome obstacles and lead a fulfilling life. We are an evidence-based and data driven therapy practice.
We are dedicated to collaborating with you to challenge and reframe unhelpful thought patterns, develop effective coping strategies, and achieve sustainable personal growth. We focus on building a strong therapeutic alliance to enhance your overall well-being and growth.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.96
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
111 reviews
Most relevant
Jennah is a wonderful clincian who has been there for me and helped to guide me as I have processed complex feelings and old trauma. I am glad to have her on my side, she is a great listener and knows just when to provide insight or guidance. I feel very lucky to have her as my therapist!
CBVerified patient
A Truly Life-Changing Therapist
Working with Jennah has been one of the most transformative experiences of my life. From the very first session, I could tell she wasn’t just going through the motions or reciting textbook responses!! she shows up as a real human being. Her insights are grounded, genuine, and often offer perspectives I hadn’t even considered. It never feels like I’m talking to a wall or being met with empty nods.
She has a gift for making you feel safe, seen, and truly understood. There have been countless moments where something she said shifted the way I look at my own life, relationships, and challenges. Her presence is warm, open, and real, and that authenticity has made all the difference.
I’m beyond grateful for the work we’ve done together and how much she’s helped me grow. If you’re looking for a therapist who offers more than surface-level support and real human connection to every session, Jennah is it. I can’t thank her enough!
ADVerified patient
When I see Jennah Childs it' like seeing an old friend every session. I'm happy to see her and she leaves me feeling better about myself each time I see her. Her patience with me is incredible and I never feel pressured to talk about things I'm not ready to talk about. She has helped me through some of my most difficult days. She has made me be able to be a mother and wife again and I am extremely grateful. I would highly recommend her and her practice.
MBVerified patient
My therapist really heard my concerns and is exceptional at providing feedback
APVerified patient
Yoana was very professional, polite, kind, friendly, and very understanding!!! I feel heard and thankful for her knowledge and insight
October 30, 2025Alexander C.Verified patient
Yoana Luna never got on video with me, I called the number provided and that was for a male Dr. I got a confirmation that I was going to have an appointment at 2p. And no one called or sent instructions
March 8, 2025Jaqueline M.Verified patient
She was easy to talk to, had great listening skills, was polite, thorough and insightful.
February 3, 2026Lael M.Verified patient
I would return.
January 29, 2026Joana V.Verified patient
Very good and smooth communication. Easy to access with technology. Would highly recommend.
Ethan B.Verified patient
Spencer was incredibly attentive and genuinely caring during our first visit. I think he is a very down to earth person that offers practical feedback. Whether you have questions about him or for him he does a great job listening to your needs and in my case he actually took action in order to give me closure about a previous experience I had with a terrible therapist . Thank you Spencer for what you do and I’m looking forward to continue to see you.
February 5, 2026Beau W.Verified patient
I am absolutely satisfied with my therapist Spencer Weiss and the experience I have every session. I love the patients, understanding with care, comfort and communication as well as the knowledge, feedback, advice, and different perspectives on how to approach certain issues, situations, and be open minded to being receptive for my personal growth. He is definitely helping me by listening and allowing me to vent out about all aspects of my life, and giving me great help from his perception based on my open honesty, vulnerability, and transparency. I genuinely highly recommend Spencer Weiss.
“Happy Patient”
EMVerified patient
So far so Great!
TrinytiLakay D.Verified patient
I can’t wait to continue seeing Leticia for couple’s therapy! She is so warm and kind, and was super communicative before and during my appointment.
December 10, 2025Sharlotte O.Verified patient
I’ve been to several mental hospitals for 5*50 and 52 and she has some of the best listening and talking skills from the 5-10 mental health specialists I’ve seen.
November 25, 2025Initials hidden
Very professional and clear of her part in my Journey. Great listener and was really empathetic to my emotions, clear on all questions and over all great personality makes you feel trust is already there since the time you started the conversation. Really positive energy and always attentive to my feelings and answers. You’ll be glad to make her a part of your Journey.
November 13, 2025Victor A.Verified patient
an excellent therapist
November 11, 2025jean C.Verified patient
It is nice to have someone listen and actually have a conversation with.
AMVerified patient
It was easy
Initials hidden
Great listener, great communication.
November 17, 2025Arlene M.Verified patient
I was very happy to have her as my therapist being my first time i can’t wait for my next appointment
December 20, 2025Stephanni W.Verified patient
Great Service, easy to use
June 25, 2026Alan L.Verified patient
Overall it was good I will Sedual another visit.
June 21, 2026Toshia J.Verified patient
I loved that Dhavina was listening attentively to everything I was saying was asking questions on point with what I had just said. She understood exactly how I was feeling. And she was very sweet and gentle too. I definitely recommend her.
Initials hidden
Choosing a doctor from ZocDocs list was easy. I just chose one who specialized in what I needed as well as someone I felt comfortable towards and could easily talk to. It worked out great, super convenient and I've already scheduled future appointments!!!
Initials hidden
Kailey has demonstrated great work ethic and insight thus far and I can’t wait for more appointments with her in the future!
Initials hidden
Relational and understanding. Asked pertinent questions I hadn't considered. Provided an exercise I can easily practice.
January 19, 2026Aaron B.Verified patient
Kailey listened to my story without judgement. I highly recommend her to everyone!
February 15, 2026Carolyn L.Verified patient
Absolutely an amazing session and can’t wait for more!
Initials hidden
Great! It was my first time speaking to Kailey and she did amazing. Made me feel comfortable right away, listened, very communicative. Cant wait to see the progress and achieve our goals together at the end of this journey!
February 8, 2026Elicia S.Verified patient
Shelly is so amazing she help me alot she has amazing therapist i highly recommend her to everyone she is help me very much..
LGVerified patient
She’s amazing. I haven’t been able to find a therapist like her. She has truly helped me.
AMVerified patient
She was professional, throughout, and a great listener!
June 18, 2026Helena S.Verified patient
Initials hidden
Great patient care
July 21, 2026Leslie S.Verified patient
It was a good first session! The therapist was a great listener and was very attentive during the session. Looking forward to future sessions.
May 29, 2026Jeremy S.Verified patient
Provider was amazing. I recommend them.
April 23, 2026Brigitte L.Verified patient
Yes I would go back to her
April 22, 2026xiomara H.Verified patient
I think she was patient and listened without being judgmental
August 4, 2026Hessam Dean H.Verified patient
She’s a great listener and asks questions when she needs a better picture, overall I’ve only had one appointment but I think she’s going to work well with me.
May 27, 2026Julieanna L.Verified patient
Been through many therapist’s to find a good fit for my daughter. Finally found one who was kind, supportive to my daughter’s needs and didn’t make her feel like she was weird. Hoping things continue on this path and can start getting the help she’s been in need of. We are finally feeling like there is hope.
May 11, 2026Nancy G.Verified patient
August 20, 2026Ashlynn S.Verified patient
Very helpful
June 5, 2026Samantha S.Verified patient
Was friendly, listened to everything I had to say, seemed knowledgeable and was comfortable to talk to.
June 12, 2026Kathryn Y.Verified patient
I like my therapist I like his approach I can get to the root of my problem I see the trauma more clearly I am able see what can trigger me before it happens so i feel great which I understand my self and how my body responds to trauma and learn new tools to cope I feel great
July 26, 2026Jackquelyn M.Verified patient
He is AMAZING ;)
July 23, 2026Julie H.Verified patient
Great communicator! as well as excellent in interpreting and reframing situations to help grasp the real issue. fast appointment scheduling ,HMI, the overall company reached out almost immediately to confirm my appointment and provide intake paperwork. great experience all around
June 25, 2026Sarah P.Verified patient
It was an amazing first session great attitude
Initials hidden
I felt silly at first. It’s hard to start therapy again but I felt so comfortable talking to my therapist! She is a great listener and makes you feel very comfortable. Definitely going to keep seeing her!
July 22, 2026Theresa V.Verified patient
Great manners and just as expected
August 6, 2026Initials hidden
Initials hidden
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