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Horta Santini Eye Care
Ophthalmologist100-5 Roosevelt Ave, Queens, NY4.70
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
3.90
Bedside manner
4.81
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Scheduling details
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Available appointments
All provider availability
All provider availabilityToday, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
1 office location
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
3.90
Bedside manner
4.81
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
155 reviews
Most relevant
It helps when a doctor is a *people person!"
Dr. Horta makes you feel absolutely comfortable. I highly recommend him!
February 25, 2016April P.Verified patient
Juan is very personable and very friendly professional. My first visit felt like I was seeing my old family physician.
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He doesn't do contact lenses, which was not made clear on the site and caused considerable confusion at the clinic.
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Dr. Horta-Santini was great, very friendly and pleasant. He explained my problem in an easy-to-understand way.
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Really friendly and helpful - he was willing to answer all my questions regardless of how specific they were.
September 6, 2016Initials hidden
He's a great guy , a good listener and really cares. Asks a lot of questions and doesn't seem to rush
January 21, 2015Initials hidden
Dr. Juan Horta-Santini is very personable. He answered all my questions, I really enjoyed my visit.
April 13, 2015Kelsey H.Verified patient
Dr. Horta-Santini was very nice and thorough! the only complaint is that there was a bit of a wait.
December 15, 2015Mark R.Verified patient
He was attentive, professional and made all tests possible to make sure that everything was fine.
December 22, 2014Belen S.Verified patient
Dr. Horta was awesome. He was very attentive & took care of my eye inflammation and dry eye.
October 27, 2016Ivette D.Verified patient
Efficient and funny. Made me feel at ease and apologized for the wait time. Great doctor!
March 12, 2015Jessica L.Verified patient
Great bedside manner. Throughly explained all options and courses of treatment.
January 9, 2017Brian F.Verified patient
The Doctors were very helpful
and answered the questions I had! Enjoyed the visit
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He is the kindest, warmest, and most caring doctor I have ever seen! I adore him!
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Love him! His energy, service and good care of patients. Highly recommend him.
December 15, 2016Initials hidden
Extremely friendly and professional doctor. I felt at ease and in good hands!
August 3, 2015Tiffany C.Verified patient
Made me feel at ease. Amazing personality. I will recommend him to everyone!
May 26, 2015Judith P.Verified patient
He was very nice and personable. Very helpful and explained things well.
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Dr. Harta-Santini was nice and made the visit as comfortable as possible.
February 25, 2016Initials hidden
Dr.Juan Horta-Santini is professional , with good bedside manner.
February 6, 2016Lyudmila L.Verified patient
Very cheery and friendly doctor. Made me feel very comfortable.
July 21, 2015Initials hidden
Felt very comfortable around him, he was very nice and funny.
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Easy, on-time. Doctor was very friendly and professional.
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Tienes patiencio con tos persona: es un bueno Doctor
GCVerified patient
I highly recommend this doctor. Very profesional.
February 9, 2017Desmar G.Verified patient
Dr. H. was so attentive. He made sure to run every type of test to ensure the health of my eyes when I had an issue. He even called personally to check in on me!
Kate S.Verified patient
Dr. Horta-Santini is amazing!! He takes his time to check everything out. He asks questions. He double checks that you understand everything. He has a great bed side manner (funny, caring and good listener). He seems to really enjoy his job and life.
January 6, 2017Amy B.Verified patient
Great experience! I haven't been to an eye doctor in years. Doctor Horta- Santini eased any concerns and provided thorough explanations of all procedures. I will definitely be back!
January 3, 2017Elizabeth B.Verified patient
Professional, quick, and would definitely recommend. Last minute appointment for suspected pink eye. He checked out my eye, prescribed me a strong antibiotic, and did the follow up two weeks later.
December 22, 2016Christine S.Verified patient
I am so relieved to have found Union Square Eye Center! Dr. Horta=-Santini was extremely competent and had a fantastic bedside manner. From the front desk to the assistants, especially Will, I found my several visits to this practice to be a pleasure.
December 21, 2016Lisa P.Verified patient
I had a great experience. This was the first eye exam I had in quite awhile. Dr. Horta was extremly personable and I felt that my visit went very well. He was very knowledgeable and made me felt at ease.
I would definitely refer him.
November 25, 2016Juan T.Verified patient
He saved my eyes from eternal dryness! Wonderful and friendly doctor. The wait time for my first visit was a little long, but I would say it was a standard wait time for a doctor visit. He listened to my symptoms and concerns and within 2 weeks (and another follow up visit) my eyes felt so much better. I would definitely recommend going to him.
October 25, 2016Alexandra T.Verified patient
Dr Horta-Santini is very personable and has a good sense of humor. Did an excellent job getting to know me and explaining treatment. Seemed really knowledgeable. Was my first time but I will definitely be back!
September 9, 2016Heidi F.Verified patient
Dr. Horta-Santini is excellent. He is very personable and does a great job. He us very efficient at what he does. I highly recommend him.
September 22, 2016Johnny S.Verified patient
Had a great visit with Dr. Horta-Santini. He was personable, worked with me through my issues, and gave me a prognosis, next steps and how we'd tackle this issue together. He pulled in a specialist to do additional testing, and together they made me feel incredibly comfortable and that I was in the right hands.
Very happy I went in to see him.
August 4, 2016Paul F.Verified patient
Amazing!
June 3, 2016Jose E.Verified patient
Very professional
June 3, 2016Dora A.Verified patient
Very personable.
April 25, 2016Michael D.Verified patient
Great Doctors and assistants everyone was great. Billing dept not so much it took over two weeks to get a call/response! Overall it was a great experience and we will return next year.
April 13, 2016Micheal E.Verified patient
Excellent we need more Dr. like Him.
February 8, 2016Sheila N.Verified patient
I had to wait a bit but the Doctor was nice, approachable, professional and efficient! He is a good ophthalmologist and would highly recommend him.
January 15, 2016Kristelle H.Verified patient
Dr Horta-Santini was very professional. He gave me a clear explanation of what was going on and was very reassuring. En route to see the Dr I was examined and tested by a couple of technicians who were also very professional and personable. I read reviews about long wait times but my experience was thorough and pleasant. I look forward to going back in 6 months to see Dr Horta-Santini.
November 10, 2015Justine L.Verified patient
Dr. Horta- Santini is a great doctor who makes you feel at ease with his upbeat and easygoing manner. Not only did he give me my diagnosis but he brightened up my day with his great personality. One suggestion to him would be to slow down his explanation of the diagnosis so that patients who are not familiar with anatomy of the eyes could understand more easily. However, overall, couldn't be a better doctor who seems to care a lot about his patients.
It's very busy practice so I would suggest to book an appointment as early in the day as possible. I had an ~8 AM appointment and my wait was around 15-30 minutes overall.
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Very Pleasant. Knowledgable, friendly manner.
August 28, 2015Initials hidden
Extremely Competent and Friendly as well!
May 13, 2015Michael J.Verified patient
Dr.Horta-Santini is awesome. He is friendly, upbeat, handles you with gentle care but also confident and professional. He seemed happy to answer any questions I had. Recommended.
June 10, 2015Izak S.Verified patient
Dr. Horta-Santini was wonderful. Very funny and warm bedside manner and performed a laser surgery on my eye flawlessly. I was nervous beforehand and he assuaged all my fears and made me laugh about it. Highly recommend.
May 18, 2015Kirsten M.Verified patient
Dr. Juan was excellent. He was very confident in his course of treatment and explained everything to me clearly. Although the appointment was quick, he answered all of my questions thoroughly. He's very personable and high spirited.
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Really good
May 5, 2015Karina R.Verified patient
Dr. Horta-Santini took my vitals personally because his assistant was busy and he saw no need for me to wait when he was available. It is rare that a doctor considers patient time anymore, and for that I am very grateful.
He is also a happy and energetic person. Most doctors are so beat down by their patient load that they express no interest in individuals. Dr. Horta-Santini is a pleasant surprise.
April 20, 2015Initials hidden
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