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House of Physical Therapy
Physical TherapistNew York, NY • 3 locations4.97
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.91
Bedside manner
4.98
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
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Available appointments
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House of Physical Therapy
20 W 23rd St, 3rd Floor, New York, NY 10010
All provider availabilityToday, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem Health
3 office locations
1 of 3
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House of Physical Therapy
Exercise is your stress relief.
Movement is your livelihood.
Rest isn’t an option.
We know because we feel the same way.
Our doctors of physical therapy work with the ClassPass addicts, the ultra marathon runners, the diehard crossfitters; people who are exercising 5 days a week without missing a meeting at work. In fact, a lot of our patients schedule PT like a meeting - we are always on time and keep our sessions within a hard 45 minute slot.
Please note: this is an appointment request. After you complete your intake paperwork we will verify your insurance coverage, let you know of the fees ahead of time, and confirm the appointment. Offices in East Village and Williamsburg.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.97
Wait time
4.91
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
176 reviews
Most relevant
Wonderful facility, friendly therapist, explained things so anyone could understand. Great experience
January 3, 2018Phillip P.Verified patient
Professional and warm service. Nice and inviting space. Would recommend and return to Stephanie.
February 16, 2018Timothy M.Verified patient
She's helped my recover from De Quervain's tenosynovitis and I'm so grateful!
November 11, 2016Robert G.Verified patient
she is the best doctore, she save life and i will give her a five star
January 26, 2021Kenny G.Verified patient
I was not sure what to expect from a virtual PT appointment, but Stephanie was great! She listened to my problem & what my needs were, did a full evaluation of my range of motion, and walked me through several exercises + corrected my form over zoom. I really appreciated her advice and her support of my issues. Just be ready to get up & move around the room!
May 18, 2023Emma K.Verified patient
I have been seeing Stephanie for 6 months on and off, and I couldn't be more impressed and thankful for a physical therapist. She gave me confidence when I thought I couldn't get better, and her experience trumps most PT's I know. She has a wealth of knowledge and really cares about her patients. I highly recommend seeing her!
June 18, 2018Griselle O.Verified patient
I have been to a total of 5 physical therapists throughout Manhattan and Brooklyn to treat symptoms if sciatica and bulging discs. 4 of the locations I went to were average to insulting. Dr. (Stephanie) Shane went above and beyond. Five stars is not enough.
Ken W.Verified patient
I've had a number of injuries over the years and have seen a variety of physical therapists. I'd highly recommend Stephanie Shane. I saw her at her East Village office in early 2018 for an aggravated ankle sprain. She works directly with all of her patients 1:1, is consistently on time and focused, and has an clean, new office to perform the therapy. In particular I like that she does not delegate to an army of physical therapy assistants in a large gym setting. Instead, her clinic is small and she works directly with all patients 1:1, 100% of the time. She is professional and has produced great results on an injury which has lingered for more than 2 years prior to visiting her. She'd be my first choice in the future.
February 21, 2018Todd N.Verified patient
Stephanie was amazing, very kind and welcoming, great bedside manner, knew exactly what she was doing for my injury. She tested the injury herself, then massaged and worked the area and gave me easy-to-follow PT exercises. She also seemed very knowledgeable about health and physical wellness in general. Her downtown space (on 10th avenue) is very nice and clean.
January 23, 2018Initials hidden
Really thorough and knowledgeable
Lydia P.Verified patient
She was wonderful. Really felt like she took a good look at what could be wrong with me. Gave me some exercises to do and also wants to make sure my form is right in the workouts I am doing to ensure that is not doing more harm than good!
August 18, 2016Daria B.Verified patient
I went in right after work, but my appointment was about half an hour later. They actually moved me up and I got to see Stephanie much sooner. She was very thorough with the procedure, making sure to check everything. She was kind and descriptive with her explanations.
June 23, 2016John C.Verified patient
This is the best PT I have ever been to. Its not just some hand work and then tiny workouts at home. They have me working out and on my muscles for a half hour and are also doing hand work to help my knee.
They also have chiro who comes in and is working with me on neck and back pain.
June 27, 2016Tina K.Verified patient
November 27, 2023Kimberly C.Verified patient
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July 2, 2020Christopher M.Verified patient
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August 10, 2017Paige G.Verified patient
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March 7, 2017Udi F.Verified patient
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June 27, 2016Jerome P.Verified patient
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January 1, 2016Jane K.Verified patient
Jillian is great! I looked forward to going to PT every week, and I recovered in no time! I would highly recommend her.
July 27, 2019Initials hidden
My video sessions was great with Dr. Jillian during my post surgery recovery for my shoulder.
JJVerified patient
Showed up early, got treated immediately, Stephanie who owns the business was awesome too, HIGHLY recommend.
February 14, 2019Rowan M.Verified patient
Jillian is a great physical therapist and the location was perfect living in the East Village!
September 5, 2019Jared R.Verified patient
Jilian is great! Very kind and friendly, and a great therapist. I would highly recommend her.
October 16, 2019Ana H.Verified patient
I really like the session we had. The exercice helped me with my pain, relaxing the muscle.
GTVerified patient
I absolutely loved my visit with Dr. Proniewych! Her and the House of PT are awesome!!!:)
June 8, 2020Toi M.Verified patient
Jillian and her team are amazing! Thanks for helping with my knee!
Joel S.Verified patient
I worked with Dr. Jillian a couple of years ago for shoulder impingement - one shoulder after the other - and within a few months, thanks to her care in the East Village office and the exercies she gave me at home, both of my shoulders were fine.
Now I started weighlifting a year ago in a weightlifting studio, and when I started to feel one of my glutes getting sore regularly after workout, I decided to work with her again. Virtually this time. She reviewed my posture and patterns movements, gave me specific exercises. And at my utter surprise, within only two or three virtual sessions, the soreness is gone. I cannot recomment Dr. Jillian's virtual sessions more! She is truly a brilliant PT. Catherine
CTVerified patient
I used to meet with Jillian in person, and now online. She is just as amazing virtually as she is in person. Jillian is a great listener, and takes her time to explain every movement you work on. She is also very knowledgeable and can help you with any problem you are dealing with. Definitely recommend!
SMVerified patient
My video sessions with Dr. Jillian was great!!!
JBVerified patient
I saw Dr. Jillian for a telehealth session and it was amazing what she could do over Zoom! She has really mastered the art of online therapy through video sessions.
FTVerified patient
Dr. Jillian is an excellent practitioner who is invested in her patients. She takes the time, and puts forth the energy in working along with the patient addressing not only the patients issue at hand but addresses the patients health care needs as a whole. She gives timely and thorough responses to any questions the patient has. Add to that she has a lovely personality, is a positive person, and gives the patient hope in the challenges they face.
PBVerified patient
I was skeptical about Physical Therapy over Zoom, but the session was surprisingly similar to a regular doctor's appointment. She was able to do a physical exam by watching me do specific movements, then she looked at my desk setup and made recommendations for my work from home situation. During the exercise portion she demonstrated everything and gave feedback on my form. The video session was great, looking forward to meeting weekly!
SLVerified patient
HOPT is an amazing business! All of their staff are super helpful and make a commitment to meet you where you're at every week. They seem genuinely committed to my recovery.
VSVerified patient
The video sessions helped me with my recovery!
DMVerified patient
Jillian is awesome! She is detail-oriented, responsive, and goes the extra mile to determine the best regimen for you. I really like House of PT's philosophy around highly customized, 1:1 patient care. Unlike most PT clinics, you'll always be seen by one doctor at a time, who works with just one patient at a time. The team is cutting edge and innovative and constantly working to improve their care. It would be hard to find a higher standard of care anywhere else.
JLVerified patient
Dr. Jillian at House of Physical Therapy is excellent. She is knowledgeable, patient and also provides great feedback with helpful tips to get through the Home Exercise Program she provides and part of the treatment plan.
DJVerified patient
Super helpful! Started seeing Jilian online and working through videos, and recently started seeing her in person! If you follow the instructions and exercises there’s no doubt you will get better! Super sweet and helpful, location is very nice too! :)
January 28, 2021Anael F.Verified patient
My last experience was not good.
She probably knows what she is doing technically but pays no attention to the patient. She asks you do certain moves and goes back to her laptop check emails don't even look if you are doing it right or wrong. Last time she kept chatting loud with other people in the office on irrelevant stuff.
There is dog hair everywhere, last time she asked me to do some moves on the mattress which was full of dog hair.
I'm not going to get another appointment.
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There isn't much equipment available to do exercises. She gave exercises to do at home or the gym, and mostly did body work. The appt was only 30 min each. Not really effective.
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Super knowledgeable, helpful and professional!
August 7, 2019Sarah B.Verified patient
I was SO RELUCTANT to try physical therapy again as my previous experience consisted of a few exercises on a print-out given as homework. After 6 months of neck pain that was seemingly immune to the Chiropractor and to Acupuncture, I gave PT with Dr. Jill a shot. Although it took a few weeks to start feeling lasting relief, I was impressed by both the hands-on approach and careful analysis of my movements contributing to the pain. I started with 3x a week and after about a month reduced my appointments to weekly and am honestly at a point where I am virtually pain free! I do have moments and twinges of pain but I also learned how to remedy the pain at an early stage to prevent and limit it from causing chronic discomfort. Dr. Jill has extensive knowledge of the human body and is available to answer and explain anything. Be patient, do your homework, and believe in the process - it works!
July 23, 2019Nicole H.Verified patient
I can't recommend this place enough. Jillian helped me work through lower back issues in record time, and now I feel better and stronger than ever.
June 18, 2019Veronica S.Verified patient
Dr. Jillian got me back and running after some knee pain. She gave focused exercises that fit in with my fitness routine. She clearly explained everything and made me feel relaxed.
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Jillian has been the most effect physical therapist I've seen. I came in with a twinged back issue and with the exercises she gave me I was able to strengthen my back and shoulders, which helped my posture tremendously. Most importantly she helped me learn how to work with the slight asymmetry of my body. We then moved on to some knee problems I continued to have that past therapy didn't quite resolve. Jillian corrected my lifting form so I could get back in the gym and basically gave me a whole body adjustment that has made all the difference as I continue to be physically active playing soccer, snowboarding, running and whatever else I choose to do. She is not just a great physical therapist, she is also a wonderful person to be around. I highly recommend her and her practice.
Natalie F.Verified patient
First appointment went great! She is thorough and knows her stuff. Looking forward to getting on the road to recovery with Dr Jillian.
April 24, 2019Deirdre R.Verified patient
Always glad I went to see Jillian and Stephanie. Specific feedback and exercise suggestions; a holistic approach to address the whole body's reaction to the injury; Excellent bedside manner!
March 1, 2019Rowan M.Verified patient
AMAZING! My chronic shoulder pain is already feeling so much better...just from the first visit! Cute, local vibes in the office. She is so nice and explained everything to me thoroughly.10/10 recommend.
Alex S.Verified patient
Jillian was/is fantastic— I have a snapping hip and she went over my entire body thoroughly and found a few issues with my alignment. She’s friendly, informative, helpful, and invested. Also she has a really cute dog.
January 21, 2019Rachel M.Verified patient
Great experience so far! She is committed to helping me feel better and really helpful in letting me know the purpose for each exercise or test. Looking forward to working with her more!
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Very good. Glad I went.
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My visit was fantastic. A great hands on approach and very personal and accomodating attitude. Listened to everything I said and asked my opinion regularly.
CTVerified patient
February 21, 2022Felice L.Verified patient
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