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Housing Works Community Healthcare
4.66
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.66
Wait time
4.59
Bedside manner
4.63
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
Wellcare
UnitedHealthcare
Aetna
EmblemHealth





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West 37th Street Community Health Center
301 W 37th St, New York, NY 10018

Today, Oct 24 – Fri, Nov 6
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
Wellcare
UnitedHealthcare
Aetna
EmblemHealth





7 office locations
Downtown Brooklyn Community Health Center (entrance at 120 Lawrence St.) (1 of 7)
57 Willoughby St, Brooklyn, NY 11201
125th Street Community Health Center (Behavioral Health) (4 of 7)
145 E, 125th St, New York, NY 10035
1 of 7
Providers at Housing Works Community Healthcare (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.66
Wait time
4.59
Bedside manner
4.63
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
537 reviews
Most relevant
Amazing physician. It’s so rare to find a doctor who genuinely cares & takes time to explain everything. ??
July 10, 2024Initials hidden
I had an excellent first visit. I will be back and I want her as my primary MD. Thank you
May 25, 2026Kanesha T.Verified patient
Melissa is amazing. Professional, polite, kind, encouraging. Very helpful.
November 21, 2024Initials hidden
Excellent care, organized, friendly, thorough, caring, respectful.
July 19, 2025Heather R.Verified patient
All staff was friendly and efficient and Dr listened to all my issues
May 19, 2025Molly G.Verified patient
The doctor was very respectful and was very thorough in his assessment and procedures.
August 18, 2024Napece M.Verified patient
Very welcoming and helpful. Kind and consistent in the work environment. A positive atmosphere
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Superb doctor. Patiently worked to get PA from insurance company despite much delay. Would recommend
June 5, 2025Initials hidden
She seems very willing to help me straighten out my issues and I look forward to help moving forward.
February 17, 2025Kienne H.Verified patient
Super patient and empathetic. Felt heard and honored and advocated for throughout the process. Thank you!
September 23, 2025Initials hidden
Efficient, LGBTQ-competent care. Very positive experience.
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She was incredibly kind and patient. Explained things in detail and was quick to listen and acknowledge my concerns.
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Dr. Holifield was very informative and answered all of my questions. The staff was welcoming and helpful! Would recommend
Anisha M.Verified patient
New patient! Dr. Holifield is a great listener & communicator. She was also very thorough. Pleased that we connected.
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My experience was nice and quick. Doctor was friendly and a good listener. I would recommend to my friends.
July 18, 2025Esther G.Verified patient
Wonderful place ! staff was so warm and friendly and the doctor addressed all my concerns.
September 30, 2025Gina G.Verified patient
Dr was what I Was Looking for i felt heard & seen very clear & precise
February 26, 2026Taneika W.Verified patient
She was thorough and did not seem to be in a rush when I asked questions.
November 19, 2025Irene S.Verified patient
Yes I would, the doctor showed concern and very nice and I actually felt comfortable.
April 11, 2025Carolyn C.Verified patient
THE LOCATION OF THE OFFICE IS SMACK DAB IN THE MIDDLE OF ZOMBIE LAND! VERY UNPLEASANT.
January 31, 2025CRYSTAL W.Verified patient
super helpful and easy to work with! very grateful for the office’s help too in coordinating the appointments
August 19, 2025Daniel N.Verified patient
I had a very pleasant appointment. My provider was friendly and easygoing, and made me feel comfortable.
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The visit was great. Very personable, listened well. I look forward to continuing as a patient.
November 3, 2025Philip W.Verified patient
Cool dude, very smart, fit into my schedule and got me the help I needed right away. Fast and efficient.
July 1, 2025Nicholas R.Verified patient
Provider was attentive and heard through everything. Appointment booking and follow up was super easy.
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I felt like he understood my issues with mental health.,and very kind and helpful.
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The was very nice behavior and listening every thing properly. I like it.
March 31, 2026Fhamida S.Verified patient
Very good psychiatrist!! Attentive and demonstrates a thoughtful and respectful approach to care.
April 7, 2025Fatima H.Verified patient
Thank you guys for offering this opportunity because for me work perfectly
February 4, 2026Fany D.Verified patient
Dr Faiad is great he listens and ask all the questions needed for your session/treatment
June 12, 2025Initials hidden
Great provider that I plan to see again! Appreciate the insights.
April 1, 2026Erin T.Verified patient
Communication with the receptionists are slacking but Mohamed himself was helpful.
August 6, 2025sidney N.Verified patient
Great experience with Dr.Faiad.highly recommended.
July 8, 2026Hussein I.Verified patient
Excellent communicator and understanding of my issues.
March 27, 2026Initials hidden
Smooth transition to a new primary care psychiatrist
February 2, 2026Mahbubur R.Verified patient
Dr. Remmy is so kind and a great listener! I felt that I was heard and understood by him. I feel like I’m in good hands!
September 17, 2025Initials hidden
Dr. Ross was fantastic. Excellent communication and listening, made me feel very comfortable and understood.
William G.Verified patient
Had a great experience being helped by Dr. Ross, he was very friendly, professional and knowledgeable.
June 12, 2026Zi L.Verified patient
Dr. Ross was professional and friendly. He spoke with knowledge and compassion. I felt seen and heard.
April 11, 2026George L.Verified patient
The staff was really nice and welcoming! I had a good appointment with Dr. Ross and he was very friendly and informative!
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Empathetic. Good listener. Does not make you feel rushed or have a sense of guilt
April 21, 2025Initials hidden
Nothing was done. Forms were filled out but no tests were actually performed.
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Dr. Mack knows how to communicate with her patients to give them the proper care that they need, making you feel safe.
December 18, 2025Initials hidden
Was seen immediately. Doctor/staff was kind and attentive. Would recommend.
October 15, 2026Initials hidden
Just wonderful. So polite and knowledgeable. I’m never leaving her lol
July 20, 2026Initials hidden
Very friendly and professional.
Appointment was on time.
October 5, 2026Marcia B.Verified patient
Dr Mack was really welcoming and queer affirming!! They made me feel seen and heard.
November 27, 2025Initials hidden
Incredible physician, could not have asked for better health care
Empress H.Verified patient
My visit was welcoming plus the staff was friendly.
April 28, 2026Patricia V.Verified patient
Great doctor, very kind and took my concerns seriously.
Initials hidden
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