Houston Methodist Primary Care Group- Heights

3 specialtiesHouston, TX • 2 locations
4.87

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.87
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
Houston Methodist Primary Care Group - Heights
1001 Studewood St, Ste 200B, Houston, TX 77008
All provider availabilityAll provider availability
Today, Aug 20 – Wed, Sep 2
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
2 office locations
Houston Methodist Primary Care Group - Heights (1 of 2)
427 W 20th St, Ste 500, Houston, TX 77008
Houston Methodist Primary Care Group - Heights (2 of 2)
1001 Studewood St, Ste 200B, Houston, TX 77008
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.87
Bedside manner
4.86
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425 reviews
Most relevant
Fast, caring service. Dr. spoke at length with me and asked follow up questions to make the right medication choices. A+
The office staff and doctor were professional. She took her time as I was a new patient and was thorough with care.
Verified patient
Dr. Sison is super professional, down to earth and has great bedside manner. Very nice office with ZERO wait time.
Will see her again. She felt slightly "judgey" but ultimately you could tell she is looking out for your health.
Was very polite and felt comfortable and open with her right away. Gives off a great vibe for a first time visit.
Verified patient
Dr. Sison is kind and down-to-earth. She is thorough in her questioning in order to make an accurate diagnosis.
Verified patient
I thought that Dr. Sison was super friendly and professional! She was super thorough and personable.
Verified patient
Was very happy. Took her time to listen to my concerns. Very thorough. Would definitely recommend!
Verified patient
Dr. Sison and the rest of the team were timely, courteous and thorough. Great experience for a PCP
Verified patient
Waiting >30 Minutes when you have an early morning appointment is unacceptable in my opinion.
Great visit as usual.. attention to details, on time and very professional!
Dr. Sison was very thorough and the whole experience was very pleasant.
Verified patient
I highly recommend Dr. Sison. She was patient and actually listened.
Quick and easy appointment with a friendly and cost-aware doctor
Verified patient
Doctor and staff were all very nice. I enjoyed this visit!
Dr. Paxson was very professional and thorough. Brand new, clean, high tech office.
Verified patient
Easy visit for my annual checkup. No surprises and super easy!
Verified patient
Great experience all around. Modern, efficient office. Dr. Lee was great. Felt like a collaborative heath conversation
Verified patient
I really like Dr. Lee. Very easy to talk to and mellow. Really nice facility and good staff. ?
Verified patient
He was cool. It was like he immediately knew what my problem was and the cause of if, so that was nice.
Over all great doctor, easy to communicate with, very easy to talk to, straight forward and direct.
Very friendly doctor and staff. Everyone was attentive and listened to my concerns.
I felt listened to and I wasn't rushed. I loved that place. Great office staff
Verified patient
No wait times. I'm impressed with the preparedness of everyone. Much appreciated!
Verified patient
My refills have not been refilled yet and they have no order for it.
Verified patient
Great, quick, sensible service provider. Thank you!
Verified patient
Excellent experience today and I’m thrilled to establish a primary care provider who is incredibly engaged and helpful
Verified patient
Dr Jarrett can improve on her bedside manner and tone. I unfortunately didn’t have the best experience
I enjoyed my visit. The doctor was friendly and knowledgeable l.
Verified patient
Great atmosphere and great appointment! Dr Briana was very thorough!
Verified patient
I’m not sure why this provider is in the medical industry if she doesn’t care to help her patients. Both times that i coasted this provider she was very cold and her demeanor was unwelcoming. The second time i went was due to me having a bad experience with a different provider who hadn’t sent in my prescription for well over 2 weeks. Dr. Jarrett basically told me there was nothing she was willing to do for me bc she said she could not see my diagnosis in mychart…. but as i sat in the office when i opened mychart on my phone the diagnosis was literally right there located in MyChart (i tried to show her and she denied the opportunity to see it) along with my many other diagnosis that she subtlety tried to give me push back on as if all of my diagnosis’ weren’t 15+ years ago. So to lie to my face that the diagnosis wasn’t listed in my record is disgusting. and im considering filing a report with the medical review board.
Verified patient
I’d been specifically looking to build my care team this year with professionals that are highly knowledgeable, attentive, and with shared culture. Dr. Jarrett came highly recommended by one of my best friends who is a patient of hers. The location was convenient from my home and the facilities were clean. The staff was so warm and welcoming which added to my comfort. Dr. Jarrett was professional and attentive and exactly what I was looking for in a PCP. I will definitely be recommending her.
I like that the doctor was straightforward, and was opening to listening to me fully without judgment. I feel confident in her knowledge and skills.
Verified patient
White glove approach to medical care!
Verified patient
Dr. Emily Johnson is great! She is professional, yet personable and easy to talk to. She never made me feel rushed.
Great bedside manner! Friendly staff! Very understanding and open to listening.
Very comfortable environment. Doctor and all staff very kind and helpful.
Verified patient
Dr. Johnson was just okay during my initial wellness visit while I was trying to establish primary care away from home while attending school in Texas. However, I was disappointed that after receiving abnormal lab results, there was no proactive follow-up from the office and I had to reach out myself for clarification. My second issue involved requesting imaging for a documented prior ACL reconstruction that has become unstable again. Per advice from Houston Methodist and my orthopedic surgeon’s office in Chicago, I sent a detailed message requesting MRI imaging before returning home for specialist care. Instead, I was repeatedly told to schedule another in-person appointment, which felt redundant, unnecessarily inconvenient, and financially motivated given I was already coordinating care with an orthopedic specialist. The communication from the assistant also came across as curt and dismissive. Overall, I left feeling unheard and undervalued as a patient.
Verified patient
Great experience. They cover parking. there was plenty of parking. I barely waited 5 minutes. I was in and out in 35 min and I talked to her about my concerns and had blood work done. 10/10 experience.
Verified patient
Doctor was really nice and made me feel really comfortable. Lab technician also did a great job at making me feel comfortable!
Verified patient
The appointment was easy, the wait was perfect, and the staff was respectful and did a great job. This was my first time scheduling an appointment on my own, and it went very well.
Verified patient
Very clean office. Friendly staff and easy check in. Dr and assistant very professional. They closely listened to my words.
Verified patient
I was able to get in within 24 hours of scheduling my appointment and the staff was incredible. Dr. Johnson was incredibly professional and I’m very excited to have a PCP that is proactive, kind, and understanding. I’m already referring her to my friends. ?
Verified patient
Fantastic doctor visit! Dr. Johnson is very patient and very good at explaining things. She made me feel listened to and answered all of my questions!
Verified patient
Dr. Johnson is very kind, and definitely showed that she cared in keeping me healthy and taken care of. felt super comfortable, and the everyone there was very nice! would 100% recommend
One of the best medical visits ever from the staff to the doctor, everyone was incredibly kind and attentive.
Verified patient
Great staff, nice office, and they were quick to get to me.
Best PCP ever! Very knowledgeable and thorough. For example, my BP was high and she wouldn’t let me get out of checking it again to make sure no issues. Very relatable and I had no issues making this last minute appointment. I was seen on time. You’re lucky if you get her as your PCP!
Verified patient
The doctor listened and was attentive to what I was saying and answered all my questions and concerns. Time was very efficient!
Verified patient
We found my husbands primary care physician. Dr. Heo listened so well to all of our concerns and was very thorough . He explained the why of things but was efficient, friendly and smart. Very good experience. If only all docs were this great!!
Verified patient