Houston Methodist Primary Care Group- Memorial C.

3 specialtiesHouston, TX • 2 locations
4.84

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.79
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
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Available appointments
Houston Methodist Primary Care Group- Memorial C.
9090 Katy Fwy, Ste 200, Houston, TX 77024
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
2 office locations
Houston Methodist Primary Care Group- Memorial C. (1 of 2)
12525 Memorial Dr, Ste 390, Houston, TX 77024
Houston Methodist Primary Care Group- Memorial C. (2 of 2)
9090 Katy Fwy, Ste 200, Houston, TX 77024
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.79
Bedside manner
4.90
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778 reviews
Most relevant
Dr. Dholakia has always been a mindful, caring, and attentive doctor. I am not from Houston and she has been an asset.
Verified patient
Great experience, in and out. Doctor and staff took the time to listen and answer questions and didn't have to wait at all.
Verified patient
I think she is great friendly and direct Easy to talk to which is important to feel comfortable to express any concerns
Verified patient
I was very impressed with her staff and her bedside manor. I will continue to use her for my primary care physician.
Verified patient
Dr. Dholakia was great. The whole staff was very friendly and efficient. I will definitely use her again in the future.
I got seen immediately and Dr. Dholakia was very kind and caring. Happy to have her as my new primary care doctor.
Verified patient
Dr. Sonal was sweet and quick, addressing any concerns I had. Will continue to go to her for my primary care needs.
Verified patient
Exam for my son for school medical visit. Dr Dholakia was very nice and very professional. We appreciate
Verified patient
Dr. Dholakia was prompt and answered all my questions and concerns. I would recomen her and the practice.
Verified patient
Wonderful physician. Great bedside manner. Very down to earth, friendly and knowledgeable.
Verified patient
It went great! Very quick and the entire staff was very professional. Will highly recommend.
Verified patient
Best doctor I've come across in Houston. Here staff is always professional and friendly.
Verified patient
Dr. Dholakia and her staff are great. Very friendly, welcoming, and professional!
Verified patient
This doctor has horrible bedside manner. She’s very rude and lacks patients.
I truly recommend. Doctor is really involved in your health care.....
Verified patient
She listen your problems very carefully and provide you best treatment.
Verified patient
Even though my health is bad she’s going to help me until I get better
Verified patient
I thought the doctor was very kind, patient, and a good listener!
Verified patient
I am very pleased with Dr. Dholakia and her office staff.
Verified patient
Amazing experience. Great communication and genuine care.
Verified patient
Very good. She listened and knew what to do right away!
Verified patient
It was awesome everything was smooth and organized.
Verified patient
I found Dr Dholakia both understanding and friendly
Verified patient
She was very nice I booked a follow up right away.
Verified patient
The Doctor and staff are extremely professional, efficient and knowledgeable. I was impressed by the Doctor’s immediate action to begin my plan of care and scheduled my follow up.
Verified patient
She is great! I started with Zocdoc for my first visit several years ago and won’t change for anything! Love my doc she is great
Verified patient
Easy to book online .... office follows up quickly .... great Dr.'s ... really appreciated the time with physician and nurse. Overall a stress free experience
Verified patient
The staff was friendly for the most part but they told me a price for private pay patients over the phone and when I got there they charged me almost triple. The doctor was direct and at times seemed to be in the verge of being confrontational. It seemed like she was rushing and glazed over some major concerns I had to revisit later in the conversation. Overall it was an average experience minus the bait and switch on pricing.
The office experience was great. Not a fan of the doctor as she was judging me by saying "at age of xx, you do not have a primary doctor?" I told her I just moved here. She kept asking when did I move and I told her it has just been a year. She gave me the look... With my personal life event and covid going on, I believe most people are trying to avoid going to the hospital if not needed. I didn't expect to get judged like that during my vist. I was planning on signing up for a primary doctor during my visit but never mind.
Verified patient
Very nice
This was my first time coming to Dr Dholakia’s office and everyone was very professional! Additionally, I did not have to wait and everything was very organized. She will be my initial doctor from now on!
Verified patient
She was really friendly and answered all my questions. Her interactions made me feel very comfortable. Would definitely visit again.
Verified patient
I was in and out the appointment in 40 minutes! Dr Dholakia was very kind, attentive and thorough. I’ve definitely found my new doctor.
Verified patient
I felt the Dr was very nice and professional. She answered my questions and somewhat listened to my concern. My problem came after the visit. I called to ask about my blood work for my physical and I was told my visit changed from a physical to a sick visit. No one at any point of the visit explained to me that they were changing my appt type. From my understanding is that because I was asked how I was feeling and I stated a couple issues I was having changed it. Ok that's fine but at some point I should have been told I'd be billed something very different. I was not given an option to move forward with the physical and be double billed. Or have just my physical and make an appointment for an office visit. That was very sneaky and unprofessional. I will never return to this office and I will tell everyone how they practice at this office. And when I was contacted this morning after I asked about this all that was stated is I'm sorry but that's how we Bill. It's ashame because Dr Sonal was pleasant.
Verified patient
Great appointment. Very comfortable.
Verified patient
She was fantastic. Very professional. Very thorough. A good listener. She asked questions and gave me information (articles) about my health concerns.
Verified patient
Office visit was very quick. There was hardly any wait. The staff was very nice and welcoming. Their office space is clean and very nice as well. Dr. Dholakia was very nice but extremely quick. This was an annual check up and I’m an over all healthy young adult. I supposed no need to look at anything in detail. Since I recently moved to Texas she asked if I had an OBGYN and explained other services they offered within her office. She also recommended a ENT doctor due to some concern I have with my ear. I’m planning to continue using their services mainly because of convenience however I do hope the experience does become more personable as she continues to work with me.
I was nervous since I have been terrible about going to see any doctors and have avoided it forever, but Dr Dholakia was super nice and made me feel comfortable. All of the other techs and front desk assistants were super nice as well. Very happy, and fortunate for the great experience to have settled a lot of my previous nervousness. I highly recommend her and will continue to keep going to see her.
Verified patient
Very fast visit. She did not show much of a genuine concern and I felt kind of rushed during the visit. Not that I wanted to stay there longer, but I feel like my concerns were not taken into much consideration. Overall, staff was nice and even the doctor.
Great, thoughtful doctor who listens and takes her time when she's with you. Definitely recommend her and so grateful to have found a good fit finally.
Verified patient
She listens! I didn’t feel rushed. She took note of everything that I told her and had a plan of action for upcoming tests. She treats you like a person and not a patient number.
Verified patient
I love Dr. Dholakia but I was running 10 min late in traffic and called 15 min before the appointment time to ask if that would be ok - they took my name and DOB and said ok you should be good we will let them know. When I got to the front desk the receptionist said you are late and the Doctor cannot see me unless I wait till 12pm for a lunch appt. I was already fasting - I understand it leads to delays when you are late but there was no one to be seen in the wait room when I got there and they should have told me I could not be seen when I called.
Very personable
Verified patient
Dr. Dholakia is very kind and professional. She encourages patients to ask questions and looks into the answer if she doesn’t have one right away. She doesn’t make you feel less than for not knowing what’s going on.
Verified patient
Wonderful experience.
Verified patient
This was my first time visiting Dr. Sonal. There was no wait in the lobby and Dr. Sonal saw me within 5 minutes. She and the nurse were extremely professional and quick. I would visit again!
Verified patient
Dr. Dholakia listened to all of my concerns and addressed everyone of them. Was very nice which helped ease my anxiety. Her assistant was just as sweet. They got me in and out.
Verified patient
I’ve seen Dr. Dholakia now on two different occasions for different issues. The wait time was only about five minutes each time. Dr. Dholakia was very thorough and made me feel comfortable! I’m so happy I found her.
Verified patient
Dr. Dholakia was great ! Her and the staff was very helpful and kept me up to date with all of my medical information. Any and every concern or question I had was explain throughly. I definitely recommend her !
Verified patient
I’ve been trying to find a primary care doctor for over a year and I finally found one I love. Dr. Dholakia and her staff were very nice, I highly recommend them!
Verified patient