Houston Methodist Primary Care Group- Towne Lake

4 specialtiesHouston, TX • 5 locations
4.90

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.81
Bedside manner
4.94
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
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Available appointments
Houston Methodist Primary Care Group- Towne Lake
18220 State Hwy 249, Ste 400, Houston, TX 77070
All provider availabilityAll provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
5 office locations
Houston Methodist Primary Care Group- Towne Lake (1 of 5)
9915 Barker Cypress Rd, Ste 200, Cypress, TX 77433
Houston Methodist Primary Care Group- Towne Lake (2 of 5)
9915 Barker Cypress Rd, Ste 200, Cypress, TX 77433
Houston Methodist Primary Care Group- Towne Lake (3 of 5)
9915 Barker Cypress Rd, Building 5, Ste 200, Cypress, TX 77433
Houston Methodist Primary Care Group- Towne Lake (4 of 5)
24518 Northwest Fwy MOB 2, Ste 525, Cypress, TX 77429
Houston Methodist Primary Care Group- Towne Lake (5 of 5)
18220 State Hwy 249, Ste 400, Houston, TX 77070
1 of 5

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.81
Bedside manner
4.94
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1093 reviews
Most relevant
Everyone was friendly! I was running late but Dr. Pan was still able to see me. He was great and I would highly recommend!
Verified patient
Doc was great, the nurse was really nice. I can hear again!
Verified patient
very Happy at Willowbrook Methodist Internal Medicine group
The entire office staff is so friendly and professional.
Verified patient
I want Dr. Pan as my doctor for life! He was awesome!
great experience overall. my doctor was pretty cool!!!
I highly recommend Dr Windsen Pan. During my office visit, he was considerate, personable and very attentive to multiple forms of patient input. He demonstrated a multi-facet, medical & scientific knowledge base; plus, his evaluation was proficient, efficient and thorough. Additionally, every staff member that I observed in this Methodist facility was extraordinarily competent in taking care of patient needs. Everyone was friendly, and patient appointments were on-time. Their personal and professional behaviors mirrored Dr Pan's high-quality standards.
Verified patient
Very nice and friendly staff. Didnt feel rushed at all, and Dr. Pan answered any and all questions I had. Definitely recommend to others.
Verified patient
Easy going
Verified patient
Dr. Pan spends quality tine with patients, addressing the needs of the whole person to resolve concerns. He stays current with developments in medicine in order to better apply new information to each of his patient’s unique situations – to better care for you, to help you take care of yourself, and to keep future problems from arising. It was apparent to me that Dr. Pan loves practicing medicine and taking exceptional care of his patients.
Verified patient
Dr. Pan was very thorough and so nice. He was very informative, and I felt very comfortable explaining my symptoms to him. His office staff was also very nice and welcoming.
Verified patient
Explained Doctor Visit!
Verified patient
Amazing!
Verified patient
Very detailed in looking at all areas of health. love using the MyChart app for easy communication and a central location for all heath data. Dr. Pan is easy to talk to and wants to make sure he can take the best care of you possible, excited to have found my new primary care doctor!
Verified patient
Entering I was impressed by how quick someone came and helped you. Admin lady was very sweet. Sat down and then got up because that’s how quickly I was called in. The young lady who took me in was so sweet and kind, heard me out and made me feel safe. I don’t like blood draws and came in helped calm me down throughout it all. Dr. Pan amazing. Perfection. I felt heard. I felt he hit all the points I would want from a yearly. Very professional and loved him as a doctor.
Verified patient
We recently moved and needed to find a new Primary Care doctor in the area. We decided on Dr. Pan and the first appointment was an extremely positive experience. He appears to believe, as I do, that finding answers and help doesn't necessarily mean adding new meds. He proposed a treatment plan that included several paths to try to help me. I got right in at the time my appointment was scheduled and felt that he was unhurried, thorough, and very personably professional. I liked and respected him.
Verified patient
Dr Pan is awesome !
Verified patient
Amazing! I have never had such a positive experience with a doctor. He is very attentive and doesn’t rush at all. Everyone was very nice! The nurse, the front staff, it was very nice.
Incredible
Verified patient
My appointment with Dr. Pan was the best first time visit ever. He was totally awesome I have found my PC P !I rate him and his staff a 10
Verified patient
I feel very comfortable with my provider
Dr Pan and his staff is excellent
I come from League City to see Dr Pan. He always takes the time to listen to my concerns. He always follows up with any test results and visits.
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It was very easy to find and schedule an appointment. Dr. Catague listened to my concerns and quickly assessed my condition.
Very professional and helpful, I had several unrelated questions and he was attentive in responding. Nice office and staff!
Verified patient
He was very clear with everything and blunt, told me what I needed to know and how to take the next steps forward.
Verified patient
Great visit. I don’t have a primary doctor and I’ve already made a second appt with him for an unrelated issue.
Verified patient
First time here and I’ve loved it everyone is super helpful and they all seem very competent at what they do.
I was very pleased with the first visit and I look forward to see if it remains as good as this.
Verified patient
Great bed side manner. Answered my questions well and made me comfortable with the situation.
The Doctor is on point with treatment and details about your health care.
Verified patient
Very professional staff wise The Dr.very caring towards his patients.i have a great Dr.
Verified patient
The Dr. was nice however I did feel rushed. I wish he was just a bit more personable.
Verified patient
This was a great quick doctors office ...and late time offering as well
Verified patient
Great service and very professional staff. Definitely will recommend.
Verified patient
Listened to all my concerns. Very genuine. Definitely recommend!
Good to have a doctor that listens and adressess concerns
Verified patient
He was exceptional! Great guy and very knowledgeable.
Verified patient
Excellent doctor. Was clear, precise and to the point.
Verified patient
Dr. Catague was very nice and tithe point, great pcp!
Verified patient
Great experience
Verified patient
Overall, great staff, nurse, dr and Phlebotomy technician. I’m really glad that I finally went, it’s something I’ve been delaying too long due to fear. More than anything, it’s my first step to be better about my wellness/health. Will definitely do annual check ups moving forward.
Verified patient
Nice friendly doctor and staff!
Verified patient
Dr. Belmund Catague, MD is an amazing doctor! His advice has helped me get my health back on track. He understands the difficulty with my traveling job and helped coached me through it. Highly, highly recommend as a primary care physician.
Lovely office. Doctor was nice and helped answer and questions we had. Wait time was next to nothing. 100 percent would recommend
Verified patient
Dr Belmund was great. He listened to me quite well and took notes throughout the entire appointment. Made sure to remove any suspicions out of the equations by asking for the necessary tests
Verified patient
Dr. Delmund will be my permanent provider.
Verified patient
Great office and friendly staff. Dr Catague was very patient and took his time listening to my concerns and answer all my questions. I Highly Recommend !!
Excellent Dr. Took time to explain why I am having the problems I encountered, Great overall experience I would definitely recommend
Verified patient
Candid feedback and straight to the point. Not rushed and provided good explanation on treatment options. Support staff was professional and personable. Highly recommend.
Verified patient
Everything went well with the appointment, especially since I arrived late (past the 15min grace period). The office found a way to fit me in! My nurse, lab tech and Dr. Catague were all attentive, thorough and professional.
The facilities are clean and modern. They are following COVID-19 precaution protocols, and the staff are efficient, friendly and welcoming. I barely sat down after checking in, when I was called to see the doctor. Doctor Belmund was awesome and I honestly felt relaxed, his bedside manners were great! I definitely recommend him to others.
Verified patient
Dr. Belmund and his staff were phenomenal. I felt welcomed from the get go, the staff are friendly and helpful, and the facilities are modern and clean. All staff are following Covid-19 safety measures. I definitely think I have found my new family physician.
Verified patient
Professional and thorough. He addressed all of my questions and took the time to get to know my needs and health status. Staff was very friendly and clear.
Verified patient
Excellent service
Verified patient
Great overall experience
Verified patient
I fell in love with the doctor and his team. I love that he listens and doesn’t make you feel like a idiot. He’s the BEST doctor I’ve ever came across in my life. Highly recommend! He is Patient, kind and compassionate. The treatment I received with my daughter was beyond anything I ever expected.
Verified patient
Fast and smooth..
Verified patient
The visit went as I expected. The test were set up and followed. A quick review followed and what information I would be given and the results of the test came back. So far that has happen.
Verified patient
Dr listened and asked questions about my issue. Was able to go directly to the diagnosis and show examples of the issue. . He also asked if I had any questions other than the one I came in for.
Good. Quick and efficient.
Verified patient
Great office wonderful location staff is very friendly and the doctor was very intensive to my overall help was very please with the visit
Verified patient
It was great and so close to home!
Verified patient
Highly recommend
Verified patient
I had a great first experience at Dr. Catague’s office. Everything ran really efficiently and there was absolutely no wait time. He listened to my concerns and efficiently handled everything I needed. I would definitely recommend.
Verified patient
Just moved to the area and needed to find a new doctor. ZocDoc made the experience easy. Happy to have found Dr. Catague who was a great listener and gave attention to my concerns. His staff was friendly and helpful.
I honestly didn’t know what to think, my first doctors appointment since the pandemic and I didn’t know what to expect, especially being comfortable with a new doctor! The nurse broke the ice and was extremely helpful and brought my blood pressure down, the doctor was the icing on the cake. Very professional and attentive, I was in and out! Definitely will be coming back for my concerns!
Verified patient
Doctor was very friendly and understanding.
Verified patient
Even though it was a virtual office visit, he was very thorough and listened to what it was that I needed and wanted. He wasn’t rude or dismissive. Definitely recommend him to anyone.
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