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Innovative Primary Care

2 specialtiesRockport, TX • 3 locations
4.88

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.78
Bedside manner
4.92
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Innovative Primary Care
1704 Jenkins Road, Rockport, TX 78382
All provider availabilityAll provider availability
Today, Apr 23 – Wed, May 6
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
3 office locations
Innovative Primary Care (1 of 3)
910 12th St, Ste A, Bandera, TX 78003
Innovative Primary Care (2 of 3)
1704 Jenkins Road, Rockport, TX 78382
Innovative Primary Care (3 of 3)
9910 W Loop 1604 N, Ste 128, San Antonio, TX 78254
1 of 3

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Innovative Primary Care

Questions Before Booking? If you have any questions or concerns prior to scheduling your appointment, please don’t hesitate to give our office a call at 210-455-6253. Our team is happy to assist you. Cancellation Policy Notice: Please note that our practice requires a $50 credit card hold for appointments canceled after 24 hours of the initial booking time. This policy helps us accommodate all patients in a timely manner. Thank you for your understanding and cooperation. Innovative Primary Care is a local, privately owned practice—never corporate, never hospital-run. That independence lets us do what matters most: build lasting relationships and deliver truly personalized primary care. You’ll see a clinician who knows your history, respects your time, and partners with you to get well and stay well. Discover a new approach to healthcare at Innovative Primary Care! We are your trusted source for comprehensive primary care services. Our dedicated team of professionals provides a wide range of treatments designed to optimize your well-being, from hormone balancing to effective weight management strategies. Experience the convenience of telemedicine and the thoroughness of our physical exams, all within a welcoming and patient-centered environment. Innovative Primary Care: committed to your health journey.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.78
Bedside manner
4.92
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161 reviews
Most relevant
Professional yet friendly and explain everything in a manner that I could understand. Yes, I would definitely return.
Verified patient
I appreciated how knowledgeable John was. He had great bedside manner and provided my child woth qualiry, timely care!
Verified patient
I loved it. He took time to talk about my illness, not hurried, and well informed. I would definitely go back.
Verified patient
The office staff was friendly and welcoming. Got in and out without any hassle. Will definitely be coming back!
Verified patient
Dr. Schanen is kind and patient, he does what needs to be done to help his patient as best as possible.
Verified patient
Great appt! Dr seemed to care, and prescribed meds that made me notice a difference in my condition in a day.
Verified patient
All of the staff I encountered were wonderful and very professional. Highly recommend this office.
Verified patient
Very friendly staff and willing to go the extra mile to make sure you are well taken care of!
Verified patient
Excellent experience.! The provider spent time with me finding out my medical history.
Verified patient
Didn't have to wait was very nice and listened to me and took care of me will be back agian.
Verified patient
AWESOME !!!.. THE DOC N STAFF ... GREAT JOB !!... N QUICK .... FABULOUS JOB !!!.... ????
Verified patient
Dr. very professional very super friendly and make me feel like you leave recommend him
Verified patient
He listen to my concerns and was patient and very informative. I'll highly recommend.
Verified patient
Very knowledgeable and professional. Communicated plan of care clearly. Thumbs up!
Verified patient
super nice doctor professional service I would recommend him to anyone
Verified patient
He is great. he always makes sure he has addressed all my concerns.
Verified patient
He listened and then diagnosed. Can’t get any better than that!
Verified patient
Quick service and friendly atmosphere can be found at this clinic.
Verified patient
Seen quickly. Staff and doctor very polite & professional.
First time visit and the doctor and staff were great!!!
Verified patient
No waiting and he was professional and informative
Nice friendly staff that’s very knowledgeable!!!!!
Verified patient
I was very happy with my office visit today. I've just moved to the area and got sick without yet establishing a primary care doctor. I found this doctor online, he was very thorough, very professional, and pleasant to work with. The office staff was very good also. It took little time for me to be seen since I pre-registered online, which I highly recommend. Thank you to doctor Schanen and staff for making my visit effortless.
Verified patient
He's very good doctor
Verified patient
Awesome!
I love Dr. Shaganen
Verified patient
Dr. Schanen is both knowledgeable and personable. He is also straightforward in his advice and even fun. I had a great experience and I will be going back to his practice.
Verified patient
The whole office was friendly, extremely professional, and helpful with my insurance questions, as well as offering physical therapy options. I was very pleased .
Verified patient
Dr. Schanen is amazing , so polite and helpful ?
The physician was patient with communication concerning elderly patient’s concerns. Requested documents on the spot and order testing to assist with other specialty care. Amazing!!!!
Verified patient
I got what I needed.
Verified patient
Profesional and friendly staff. Outstanding doctor, great listener and communicator. I will definitely return to see him for health issues and I will recommend him to friends and family.
Verified patient
Very friendly staff. Dr. John Schanen seems he only wants the best for your health without the judgement. Awesome job all around!
Verified patient
The provider was helpful and attentive to finding other providers that could help me with specific issues. All of the providers provided a timely response and all were professionals. The office even managed to change my appointment to telehealth despite the confusion being my mistake.
Verified patient
Dr. Schanen was amazing!! Very friendly with a great personality. Listened to everything I said and explained everything clearly. Definitely recommend Dr. Schanen !
Verified patient
very friendly and efficient
Verified patient
I was hesitant to go with a male doctor due to past experiences, but I was pleasantly surprised by Dr. Nyes bedside manner and the overall experience. I feel like the doctor heard me, a plan of care has been established, and there has been trust/communication established. I'm very happy that they take my insurance and don't mind the drive the level of care is worth it.
Verified patient
Our 17 year old visited the doctor today with her grandma. She said the doctor was so nice and made sure she understood everything.
Verified patient
Staff and doctor are absolutely fantastic. Super responsive, the doctor showed up right on time. Excellent bedside manner. Would absolutely recommend.
Verified patient
Amazing doctor and staff. Very accommodating, friendly, and courteous. Peter Schanen is incredibly respectful and listens to all of your concerns. He is very genuine and wants to help you.
Verified patient
Great.
Verified patient
I'm new to the San Antonio area and I picked out this practice based on the listings my insurance company gave me. It was a very pleasant surprise to have found Dr. Schanen. He spent a good deal of time listening and getting to know me, which is extremely rare these days. I loved his attitude, his willingness to learn about my health condition, and his focus on lifestyle and holistic healing as opposed to only treating symptoms. He works with his wife, who also treated me and my girlfriend very well, and together they make a wonderful medical team. I will definitely be going to back to see them.
Verified patient
Was amazed with the bedside manner and how much time he took to answer all my questions. Highly recommend him for all your health issues.
Verified patient
Excellent bedside manners. Very efficient.
Verified patient
Extremely personable, professional, and knowledgeable. Takes the time to listen. I’m new to SA and will make him my regular healthcare provider.
I love his attitude the staff was great.
Verified patient
My visit was great, the 4th Dr I've seen in San Antonio of the 4th he is the only one that really seemed to care in a city saturated with doctors who treat patients like cattle. His system pulled up previous medical history, that helped him offer me some other treatment options for my migraines and other helpful medical advise. I feel very lucky, he is open late. Not a lot of options for patients that need to be seen after 5. So I hit the Dr Lottery here. The nurses were awesome which also a big shock. I am grateful, I feel 80% better and I know I will get to 100% by close of week.
Verified patient
He is very understanding and he listens. He will treat your problem , give advice and offer additional information and resources to the problem. I high recommend going to him.
Verified patient
Represented themselves as in network for my insurance. Took my insurance info and copay then send me a bill for hundreds of dollars a few weeks later saying it was out of network. Be careful before you visit.
Verified patient
Do not go here if you need Psychiatric care...it is an urgent care clinic. Actually, based on my experience I wouldn’t recommend this place to anyone for anything! Schanen was very rude to me and made me feel stupid. When I showed him the medications I’m taking (2 of which are controlled substances), he was appalled and insinuated that I was doctor shopping. And “you shouldn’t be on all these medications at the age of 23”. He informed me multiple times that he was not a psychiatrist and refused to fill my medications. I told him that he popped up on Zocdoc under Psychiatry and he looked puzzled. Finally after grilling me about why I had moved from California to Texas he agreed to fill all but one of my medications. On the way out he gave me 2 pieces of paper, one of which was a referral to a psychiatric facility. A waste of my time and a 30-minute drive.
Verified patient