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Integrative Physical Therapy of NYC
4.95
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.93
Bedside manner
4.92
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
1 office location
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Integrative Physical Therapy of NYC
Integrative Physical Therapy of NYC is committed to providing our patients with effective, consistent, and evidence-based care in an empathetic and educational environment. We strive to empower our patients with a thorough understanding of their conditions in order to help them reach their goals and prevent re-injury.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.93
Bedside manner
4.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
108 reviews
Most relevant
Very thorough and professional. I felt better as soon as the session was up. Very transparent about pricing too. 10/10!
November 4, 2019Jordan G.Verified patient
Great service, very professional. Very helpful. The staff is very knowledgable and commited to helping their patients.
ABVerified patient
Friendly staff. Not knowing what to expect, I was pleased with my first day results.
September 4, 2019Susan C.Verified patient
The therapist is very professional and the process is seamless.
DLVerified patient
I was really impressed. This was a great session. Frank was to the point, very helpful and sent me exercises right after the session. Thank you!
January 8, 2024Liran W.Verified patient
As always, I feel better after PT than when I got here. Frank & his team are talented, knowledgeable & warm, and I appreciate all of them!
VSVerified patient
I had been to another physical therapy that did not do any of the tests Dr. Ruggiero did. He explained my issues in detail and ensured i was doing all exercises correctly.
January 11, 2018Initials hidden
Frank is fantastic. I've seen him on multiple different occasions. He has been willing to stay late to see me. He's always on time and responsive. I would highly recommend Frank Ruggiero.
TKVerified patient
Fantastic experience. Gary took the time to listen to my issues and followed up to trade my progress. Highly recommend him to anyone with PT needs.
YSVerified patient
This establishment is nothing short of superb. Frank is very genuine in what he does and has made my healing process quick and easy. You will be in great hands when coming here! Thanks a million Frank!
MJVerified patient
Fantastic. Frank and his team were professional, on-time and extremely helpful. After a few sessions my back was feeling significantly better. I highly recommend.
PKVerified patient
The visit was great. This is the only medical facility I have been at where I am taken on-time-every time! The physical therapists always explain what they are doing and why. They always answer my questions. I have used this provider off and on over the past 6 years.
DCVerified patient
The therapy place has individual rooms and the therapist Frank is very knowledgable, helping, professional and attentive. Great place.
NTVerified patient
Initials hidden
- Technique and explanation excellent
- Office well equipped & pleasant
- Good reception personal
- Highly recommended
JRVerified patient
Amazing doctor who patiently listened to my concerns about running and ensured that I was best informed.
September 2, 2024Initials hidden
Excellent, super helpful, explain things very well professional & knowledgeable.
SZVerified patient
Excellent, everyone is so helpful, knowledgeable and professional!
NHVerified patient
Great! Excited to work with the Dr and his staff!
February 9, 2026Initials hidden
Jim Higgins was excellent. Very knowledgeable and made a thoughtful diagnosis. Clear instructions on the exercises. Definitely recommend him!
December 5, 2024Dianna E.Verified patient
Incredibly friendly, diagnosed my issue immediately, knew exactly what was needed in terms of treatment and exercises. Already feeling more relieved after my first visit.
July 23, 2024Luis V.Verified patient
My appointment was with Jimmy this time but the whole team is great. They personalize your treatment and monitor your progress with detail. Easy to schedule appointments and very good location.
JTVerified patient
Definitely recommend! I have now gone to a few physical therapy sessions, and they have been great. The team did a good job creating a supportive and effective environment for recovery.
CHVerified patient
Very knowledgeable and personable PT. Felt very comfortable with Jim and confident in the plan we made to progress forward. Beautiful office and personal rooms for treatment as well. Look forward to my next visit!
AEVerified patient
Informative and patient, I felt like I was treating like a unique patient and my needs were taken care of with a plan catered to me.
JHVerified patient
I have been going to Integrative Physical Therapy for years for different sports related injuries. I have nothing but the best to say about the place! I’ve received great care that is customized to my needs as an athlete and the entire team there is a true pleasure to work with for injury rehab.
AWVerified patient
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July 1, 2025Lasse L.Verified patient
Mackenzie listened to my needs on top of my usual routine and helped to loosen up trouble spots.
RSVerified patient
went on halloween and they were so festive!! love the energy and vibe. everyone was so nice!!
November 3, 2022Jordan G.Verified patient
Been improving ROM each time! Mackenzie is also just the best!
LSVerified patient
Mackenzie is simply the best! She treated me for a partially torn adductor and I couldn’t recommend her more. She’s incredibly knowledgeable, always smiling, and truly pours her heart into her work. Thanks to her, I felt supported and confident throughout my recovery. If you need a PT who genuinely cares and gets results, Mackenzie is the one.
APVerified patient
Highly recommend integrative PT. Good team of knowledgeable and friendly people. Clean up to date equipment. Flexible scheduling and low waits.
September 8, 2025Joseph P.Verified patient
Mackenzie is the best physical therapist in the city! She helped me heal from my running injury and get healthy enough to run the NYC marathon. She truly goes above and beyond for her patients and I could not have been able to grow as a runner without her. She works so hard to not only treat you on site but build you a personalized plan for success. I could not recommend her enough!
JPVerified patient
I’ve been coming to Integrative PT for a few years (as one with chronic pain does) and want keeps me coming back is the tailored approach to my conditions. Mackenzie is inventive, an out of the box and creative thinker. She always has something up her sleeve that’s unexpected but so helpful. Her approach isn’t to the book, she understands every patient, especially the tougher cases like myself, need something different, and she’s that difference. She’s also very empathic and understands the emotional and mental pieces that come with being injured. She doesn’t just care about getting you better but she’ll put her everything into making it happen. Through the ups and the downs of the healing process, she is there every step of the way.
MMVerified patient
have been seeing Dr. Mackenzie Grillo throughout my pregnancy for my chronic back pain and she has absolutely transformed my quality of life. She has given me everything from stretches, optimal sleep positions, and manual treatments that have tremendously eased my pain. Now in my third trimester, my back pain has significantly been reduced, I am sleeping through the night and I am able to get through a long work day on my feet. I cannot recommend Dr. Mackenzie enough for her knowledge, expertise and kindness. I don’t know how I would get through my pregnancy without her!
EMVerified patient
I’ve been seeing Dr. Grillo for back pain, and I couldn’t be more pleased with the care I’ve received. From the very beginning, she impressed me with her deep knowledge and educational approach. She took the time to explain everything in detail, which really helped me understand my condition and the treatments being used.
Her professionalism is outstanding, and she has a great personality that makes each session enjoyable. She creates an incredibly comfortable environment, which has been crucial in my recovery process. After every visit, I leave feeling significantly improved and revitalized. I see her regularly, and each time I’m reminded of just how fortunate I am to have such a skilled and supportive physical therapist. Highly recommended!
JBVerified patient
Amazing team
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very positive experience. located south of grand central- steps away from 4/5/6 train. staff is friendly and therapy was highly customized for my injury. i highly recommend this doctor.
Initials hidden
Dr Mackenzie does her best to make your visit personable and is very friendly! I look forward to every visit with her & can understand her advice. I would highly recommend her to others!
April 7, 2024Initials hidden
Mackenzie is super professional, completely fixed my shoulder problems and helps with any back pain I have! I used to not be able to sleep on my side before and now I have never slept better!
ROVerified patient
Healing :) I always enjoy my visits with MacKenzie because she makes the recovery process enjoyable despite the momentary discomfort that is unavoidable. I always feel better after my sessions.
MKVerified patient
It's always pleasant to be here, she always find and takes care of the issues I'm having to give me some relief, while having interesting conversation and make the time go really fast. She's great!!
JCVerified patient
Started therapy about 2 months ago after ceruical fusion, was very tight and range of motion was minimal. Mckenzie has helped out a lot through recovery and slowly getting back to normality.
EGVerified patient
Mackenzie and Christian are amazing!!! They take such good care of me and ease any worries I have - good people all around! :)
DBVerified patient
It was perfect, very professional and enlightning. It's unbelievable how far she has got me. When I started from Quadrasep surgery I was like a peg leg - now I can bend my knee over 110* and walking without a crutch of anything.
BDVerified patient
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