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James Leonard Opticians

OptometristBrooklyn, NY • 2 locations
4.78

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.90
Bedside manner
4.94
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
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Scheduling details
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Available appointments
James Leonard Opticians
309 Smith St, Brooklyn, NY 11231
All provider availabilityAll provider availability
All provider availability
Today, Apr 21 – Mon, May 4
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
2 office locations
James Leonard Opticians (1 of 2)
1010 2nd Ave, New York, NY 10022
James Leonard Opticians (2 of 2)
309 Smith St, Brooklyn, NY 11231
1 of 2

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James Leonard Opticians

Call or visit the best opticians in New York. Find friendly and courteous service, get your eye exam, and choose from our vast selection of top of the line eyewear including glasses, sunglasses, and contact lenses.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.90
Bedside manner
4.94
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112 reviews
Most relevant
Dr. Meltzer was great! She was thorough, direct, professional, and efficient. I trusted her wholeheartedly. Highly recommend!
Verified patient
Dr. Meltzer was excellent! She was friendly, she took the time to explain everything thoroughly, and she made me feel extremely comfortable in her care. Will definitely book again in the future!
Verified patient
Dr. Erica Meltzer is the best OD I’ve ever been to! She is professional, knowledgeable, and makes for a great experience while getting your eyes examined. Plus she knows exactly what glasses or sunglasses look great on your face! I look forward to my appointments with her. Highly recommend!
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Great first visit. The doctor and the staff answered all of my questions and seamlessly helped me pick out new friends.
Verified patient
Friendly, personable and answered all my questions, great experience. Staff are especially helpful picking glasses.
Verified patient
Great! Quick, efficient and everyone was quite friendly.
Verified patient
Great doctor
Verified patient
The process was so quick and easy. I’ve been putting off seeing an eye doctor for months and I’m glad I came to see Dr. Rand Lee. He was very clear and thorough! Thank you.
The doctor is very nice and helpful. I went for my first time contact lenses. And the doctor very patiently taught me how to wear the contacts and take it out. Staff is also very nice and sweet.
Verified patient
Was running slightly late to my 11:00 appointment - did all my pre appointment forms. They called me at 11:06 saying patients usually have a grace period of 10-15 minutes. I walked in at 11:11 and they cancelled my appointment while I was in the store. I understand not wanting to back up the schedule, but I would assume the grace period still applied 5 mins later, knowing I was so close by. Instead of working it out, they just went back and forth with me at the front desk, about operations and size of the practice, and the doctor never walked out of the room.
Great- fun, friendly staff and doctor was very knowledgeable. Provided feedback about dry eyes and recommended a solution to the problem.
Verified patient
Very pleased.
Verified patient
Positive, straightforward visit.
Verified patient
Satisfied.
Verified patient
Quick and efficient. Doctor communicated well & gave reassuring feedback. Also explained what she was trying to accomplish from a vision perspective.
Verified patient
Great visit! Quick, efficient, & very friendly.
Verified patient
All great! Very informative and fun.
Verified patient
Very good, very detailed comforting.
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Great, seamless experience! Gave me an eye exam, helped with a stye and lid inflammation
She was absolutely amazing. I will only go to her in the future for any eye related concerns.
Verified patient
Everyone is very nice and professional. Would be be coming here for all my exams!
Verified patient
Great, attentive doctor. Very thorough. Staff was nice and knowledgeable.
Verified patient
Amazing experience. Doctor was very knowledgeable and friendly
Great location, friendly staff and wonderful doctor.
Dr Zaman was friendly and knowledgeable. My primary qualms were with the office staff. I asked for my prescription in the office and was told they would email it to me. That didn’t happen so I had to follow up and they only sent my contact prescription not my glasses. Again, I have to follow up and there’s still a part of the prescription necessary to order glasses that wasn’t included. While waiting in office, I asked them to notify me of my insurance coverage for glasses v contacts and they did not. A very snippy man called me 4 minutes after my appointment time threatening to cancel it even though I ultimately arrived within the 10 minute window.
Great doctor. Very knowledgeable
Verified patient
There were a few issues with my visit. I booked an appointment with Dr Zaman based on her good reviews but I was seen by different provider. The provider did not introduce herself other than calling herself “the doctor” so i wasn’t sure who was examining me during the visit. On the prescription I saw the name Marshall OD. I understand emergencies happen but i felt that it was not appropriate to change the provider without asking the patient first or even a proper notice. Secondly and more importantly, i feel that i was overbilled. I confirmed this practice was in-network with my insurance and there’d be $0 copay for annual eye exam. At the checkout, i was asked to pay a significant amount for eye exam. When I asked about the coverage, the front desk lady initially said my insurance does not cover the exam . When i showed her my insurance website, she changed her words and said that today’s exam was not a routine eye exam but a special testing. She said she can’t share the details but
I had a great experience. The staff was extremely helpful and friendly in answering all of my questions and making sure my appointment went smoothly. Dr. Farah Zaman was very friendly and knowledgeable. They answered all my questions and constantly made sure I was comfortable throughout my appointment. Will come again!
Phenomenal care!
FARAH was so great! Super knowledgeable, she explained everything to me in depth and made sure I was comfortable with my care plan.
Verified patient
Friendly, very helpful and informative.
Verified patient
Great!
Verified patient
Dr. Zaman was great. She answered all my questions in detail and helped me with some catract issue I had. Everyone at the office was also so pleasant, and helped me pick the best glasses.
Verified patient
It was great & easy. Dr. Zaman was super nice, accommodating & educational through every step. The office team as well. Best & easiest eye appointment ever.
Verified patient
Super friendly, helpful, and efficient!
I wou
Verified patient
10/10, no notes.
From the moment I walked in the door, the staff was incredibly friendly. My wait time was less than 30 minutes. The doctor was so patient and kind. She answered the questions I had and gave me answers I could accept and understand. She also explained what was happening and what would be next steps. I will definitely be going back for my annual exam. This visit was one of the best I’ve had in along time.
Verified patient
Great doctor, very friendly and warm. Store staff was also amazing and spent a hour helping me pick frames. Will definitely be recommending her to my friends & family.
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