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JML Family Healthcare
4.71
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.77
Bedside manner
4.70
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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JML Family Healthcare
15366 Eleventh St, Ste C, Victorville, CA 92395
Today, Aug 20 – Wed, Sep 2
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
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JML Family Healthcare
JML Family Healthcare was founded in 2022 by Dr. John Lee. While working as a hospitalist in various Northern and Southern California hospitals, Dr. Lee recognized why many patients are in critical condition. It was the patients’ lack of quality primary care outside the hospital. And these people are mainly those with poorly managed and advanced-stage diseases. Dr. Lee was disheartened to treat patients suffering from complications of uncontrolled conditions and to diagnose cancer in patients with late-stage disease due to years of missed screening.
As he stressed to patients the importance of follow-up with primary care providers after discharge, he realized the challenge many patients face when trying to schedule a medical visit due to the lack of available providers in the area. Starting with Victor Valley, CA, Dr. Lee hopes to serve the communities needing quality primary care and promote health and wellness.
JML Family Healthcare seeks to diligently educate and screen patients to encourage the prevention of preventable diseases and early detection of treatable conditions. We aim to keep our patients outside the hospital by addressing their health concerns before they require a higher level of care. When our patients warrant inpatient care in the hospital, our providers are dedicated to ensuring an entire loop of care through appropriate follow-up in the clinic after hospital discharge.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.77
Bedside manner
4.70
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
406 reviews
Most relevant
Dr. Lee was fantastic. He has a great bed side manner, very knowledgeable and helpful! I couldn't recommend him enough.
August 9, 2023Bennett B.Verified patient
I highly recommend Dr. Lee. He is very knowledgeable, is extremely helpful and quick to reply.
August 29, 2023Bennett B.Verified patient
Very good and kind, always very helpful and well guided, appreciated
October 11, 2023Daesik Y.Verified patient
Wonderful doctor, took away my worries and put my at ease
October 12, 2023Jennifer A.Verified patient
He was great.. easy to talk to and very informative.
March 6, 2024Dawna P.Verified patient
Was a very good and quick way of getting an appointment and treatment for my symptoms. Will definitely use again
August 21, 2025Staci S.Verified patient
Michelle was great for a quick appointment for cold/flu symptoms. The appointment was quick and on time. Thank you so much!
December 31, 2024Kayla L.Verified patient
Experience was wonderful not a bad thing to say about it. I would definitely come back I do need more help.
July 6, 2025Nancy H.Verified patient
She really made the time to listen and understand and help me make the best decisions regarding my situation
May 15, 2025Paul K.Verified patient
Great person extremely nice She's a wonderful person. I love her being able to help me thanks Michelle Juat!!!!!!!
February 9, 2025Stacey R.Verified patient
Appointment went easily and was even early before the time so no wait at all. Great over all.
Thank you
June 7, 2025Ray L.Verified patient
It was okay, the wait was longer than I expected. It was easier than going in person for appointment.
May 27, 2025Initials hidden
Awesome. I'm very happy that we talk. She has a very good bedside manner. Very nice and concerned about me.
September 19, 2024Barbara L.Verified patient
She helped me refill my adhd medications and then cut me off once I ran out. So I am failing my college classes.
March 17, 2024Dylan Y.Verified patient
She was so incredibly kind, understanding and very helpful. Would definitely see her again.
March 21, 2025Ana V.Verified patient
They couldn't prescribed me lidocaine 23% I was just wasting my time booking the appointment.
November 18, 2024Matthew C.Verified patient
She listened to all concerns and provided me with a medication that will hopefully help
March 11, 2025Anastasia C.Verified patient
Great experience!!! I will definitely be booking with this office again!! Helped me right away!!!
March 23, 2024Crystal G.Verified patient
Always a pleasure to speak with the Dr. Always makes me feel better afterwards. Thank you
October 20, 2024Barbara L.Verified patient
She was wonderful and she is the only one I will see through zocdoc!
September 19, 2025Staci S.Verified patient
Yes Michelle is wonderful and very sweet person. I would recommend to my friends
March 12, 2025Stacey R.Verified patient
If they need a excellent dr, she's the one. Always hears me and understands my needs.
November 18, 2024Barbara L.Verified patient
No fuss, easy, just what I needed after suffering with a cold and infection.
April 24, 2025Elizabeth A.Verified patient
One of the best experiences I have had with such care. Thank you for helping me
February 12, 2025Destiny B.Verified patient
The best!!!! I always get this same doctor, she’s the best !!!!!!!
August 27, 2025Crystal G.Verified patient
I had a very good experience with Michelle Juat. She was on time, and listened to me.
June 23, 2024Patricia M.Verified patient
I wa arrested with dignity and respect. My provider was a pleasure to work with.
June 26, 2024Joseth A.Verified patient
The provider offered Sunday appointments. It was great.
October 3, 2025Cristina A.Verified patient
Very professional , understanding and empathetic . Great listener .
April 16, 2025Ani A.Verified patient
They never showed up to my appointment :/ I even left several voice mails.
November 23, 2024Initials hidden
She never made eye contact, didn't look at me even once.
September 4, 2025Teresa H.Verified patient
Great, highly recommend. Very easy to use and convenient with available times.
June 23, 2024Kathryn T.Verified patient
She met my specific needs, and I didn't have to explain myself
May 22, 2025Mary Ellen T.Verified patient
She was awesome, great timing,listened to me she's a great person.
February 2, 2025Stacey R.Verified patient
I was very pleased with the provider. I will definitely seek her out again.
June 15, 2024Anne R.Verified patient
Great experience. On time and very helpful and knowledgeable
February 23, 2025William D.Verified patient
I would not recommend her if you have high anxiety levels
November 30, 2024Gabriel B.Verified patient
Amazing. So very professional and I was very comfortable.
August 19, 2024Barbara L.Verified patient
She was amazing and she really understood my needs!
February 3, 2024Patrick R.Verified patient
Dr Michelle is great, she listens and acts accordingly. My one issue is that she ordered the same medication twice to the same pharmacy and won't switch it to another pharmacy, well guess what the pharmacy it was sent to has none and is on backorder
August 27, 2025Jesse W.Verified patient
Friendly and compassionate
Initials hidden
Great experience and quick prescription fill.
August 14, 2025JAMES R.Verified patient
Very professional….
July 26, 2025Kevin D.Verified patient
Doctor appointment is fifteen minutes max. If you are trying to discuss treatment options it will be hard due to time constraints. If you have questions or something is unclear, oh well the time has ended. The first five minute or so minutes are spent collecting dues and verifying information.
July 19, 2025Raquel G.Verified patient
My provider was excellent in that she listened and seemed to understand and address my issues. She also went above and beyond, as she not only provided me with an appropriate prescription medication, but also encouraged me to move forward with a comprehensive plan.
July 13, 2025Evie B.Verified patient
Seems like she would rather do phone calls instead of video calls. Calls kept dropping with no way to reach back. I tried calling her office and the number provided was invalid. She kept talking over me and wouldn’t let me tell her my concerns and went straight to diagnose me with sleep apnea.
I told her I have a random skin rash and she said it could be eczema, fugal or bacterial acne but how can she know if she can’t see it herself? All she told me was to apply cortisone
Overall I felt rushed and I wouldn’t not recommend .
Initials hidden
The nurse was driving while she took my call. Due to this, the connection was not proper, and the video call had to be replaced by a phone call.
She did not read the thorough explanation I had written in advance of the meeting. I told her I did not have a symptom, then she proceeded to tell me she would give me medication for that symptom.
She started telling me to do things that I had already mentioned doing.
Once I was done explaining my symptoms, she asked me "ok what do you want to do then?"! If I knew what to do I wouldn't be calling you!
I left the 10minute, meeting very frustrated and uncared for.
June 14, 2025Kevin H.Verified patient
amazing, one of the best doctors I’ve ever seen
June 10, 2025Haeley W.Verified patient
Great doctor, actually listened to me which is rare in a lot of doctors. The last one I saw practically dismissed me after 3 minutes of seeing me. This experience was so much better
June 7, 2025haeley W.Verified patient
Good
Initials hidden
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