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Journey Psyche Regional Psychiatry & Virtual Care

4 specialties
4.70

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.86
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
Meritain Health
Blue Shield of California
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Available appointments
Journey Psyche Regional Psychiatry & CareVirtual
CA
All provider availabilityAll provider availability
Today, Aug 25 – Mon, Sep 7
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
Meritain Health
Blue Shield of California

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Journey Psyche Regional Psychiatry & Virtual Care

Journey Psyche Psychiatry & Virtual Care provides structured, evidence-based telepsychiatry across California, Washington, and Missouri. Our care model is built around clear evaluation, thoughtful medication management, and consistent follow-up. We serve patients in major regions including San Diego, San Francisco, Orange County, Spokane, St. Louis, Kansas City, and Columbia. Our psychiatric providers focus on anxiety, depression, ADHD, and mood-related conditions, with an emphasis on creating a clear and reliable treatment plan from the first visit forward. Appointments are conducted through secure virtual visits, allowing patients to access care quickly while maintaining continuity and clarity throughout treatment.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.86
Bedside manner
4.86
Trust Banner Shield
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198 reviews
Most relevant
I really appreciated my appointment with Desanne. She was a great listener and very personable as well as knowledgeable.
Verified patient
She was so helpful and created a safe space for me to talk and was a great listener. Definitely recommend her as a provider!
Verified patient
She was really great and listened to me. I feel like together we’re going to be able to solve my issues with anxiety!
Verified patient
It was an easy experience, and my vulnerability was received well. I do not regret my choice to get help, thanks!
Verified patient
After four years of seeing Desanne I can honestly tell you my overall wellbeing has increased considerably.
Verified patient
I will be back. Very easy booking and Desanne was very thorough and helpful. Great experience. 
Verified patient
She’s the best hands down. Feels like a friend. 10/10 recommend .
Verified patient
Unfortunately, I wasn’t able to have my appointment. I waited about 5 minutes and then called the office because I never received instructions on how to access the video call for my first visit. The office informed me that the provider had cancelled last minute due to an emergency. I completely understand that emergencies happen, but I wasn’t notified ahead of time, which was disappointing and left a bad impression for my first experience.
Assigned PA was not who the telehealth provider was rather i was seen by an NP who was difficult to get a hold of regarding requests and I have still yet to receive my prescription due to NP ignoring pharmacy requests to fax over needed information to fill my prescription of 8 years. I would not recommend psyche journey to anyone.
5 Stars : Thorough 1 Star: If you're a "complex" case, would be more beneficial to seek a different provider as you will most likely be referred to seek assistance with a different specialist
Great listener and I felt really cared for, seen and heard. She also seems very knowledgeable and thorough.
Verified patient
The office must have not known I made an appointment. And they have not responded to my voicemail From a week ago.
Verified patient
Great experience speaking with Stacy. She was kind supportive and helpful.
Verified patient
Great communication! Easy to talk too and makes you feel comfortable.
Very nice and comforting. Listens well and remembers. Always on time. Helps with what I need. Highly recommend!
Verified patient
Was a listening ear but not a judgmental I felt comfortable sharing what was bothering me
Verified patient
Melody is kind, patient, a great listener and gives good feedback. She makes you feel comfortable
Verified patient
she created a warm, safe, and incredibly comfortable environment. She truly took her time and listened deeply to my needs without making me feel rushed. She suggested the perfect path forward and made sure I felt informed and supported. I highly recommend her to anyone looking for a compassionate and thorough physician.
I can’t recommend her enough!!! I’ve only had one appointment with her but she took the time to listen to me and ask questions. Her bedside manner is great.
Verified patient
Melody is a highly empathetic and thoughtful psychiatrist and was able to clearly respond all of my questions while asking the right ones herself. She thoroughly went through my history and issues to find a well suited treatment for me--and one that I am already experiencine real life benefits from just a week later. You are well cared for in Melody's hands and I would recommend her to anyone seeking a warm, judgement-free space to explore treatments.
Verified patient
I went to Melody after my previous psychiatrist disappeared on me. Melody was a great listener and very attentive. I'm clear on my treatment plan and feel confident moving forward.
Verified patient
Melody is the first psychiatry professional that I’ve spoken to that I feel completely comfortable talking to. As a transgender person, it’s difficult to find someone who can understand the nuances of my experiences but with Melody it’s no problem. She’s funny and shows real care for her patients
Verified patient
She was a great listener and also interactive. I was nervous but she made me feel comfortable. So happy to have booked with her!
Verified patient
Had an amazing experience with Melody. I felt heard and the appointment did not feel rushed at all. Booking the appointment was seamless and I felt so relieved that she listened to my needs but also gave insight and walked me through everything. Couldn’t have had a better experience.
Verified patient
Best provider I’ve dealt with in my decade and a half long mental health journey by far, very understanding and very knowledgeable. truly understands the place medication takes in the journey and isn’t pushing anything onto you or one dimensional like most psychiatrists in my experience. Really understands her place as your resource and is incredibly kind and patient. Couldn’t Recommend her more.
Verified patient
Melody was fantastic and I’m very optimistic about my psych care going forward with her. She is a great listener and understands the struggles and hurdles associated with getting care for ADHD and is here to help
Verified patient
I don’t know how I would have gotten through the past couple years without having her to talk things out. Always feel like I’ve got a plan and I am Better off all around after each session
Verified patient
Melody helped me feel like I wasn't alone in the way I was feeling. And that she heard me. That it was okay and that those feeling I was having were okay but wouldn't last forever. She listened and found a solution that worked for me.
Verified patient
It was easy to open up about my experiences and I was met with kindness, empathy and steps towards healing.
Verified patient
Great listener, very kind, patient
Verified patient
I couldn’t recommend Kelsey enough. She was awesome, listen to me and was very supportive and thorough with the issues I have been having. I am extremely excited to work with her in the future!
Verified patient
I appreciated that the care didn’t feel like a one-time visit. After my appointment, there was a clear plan for follow-up, which made the whole experience feel more structured and supportive. The provider took time to explain what to expect next and made sure I felt comfortable moving forward. It gave me confidence that I wasn’t just being seen once, but actually being guided through a process.
Verified patient
One thing I really valued was how well they managed time. My appointment started as scheduled, and everything moved at a steady pace without feeling rushed. It was efficient but still thorough, which can be hard to find. I felt like my time was respected while still getting the attention I needed.
Verified patient
Getting started was much easier than I expected. The intake process was straightforward, and I didn’t feel overwhelmed at any point. Everything was clearly explained from the beginning, which made the transition into the appointment feel natural. It’s a good option if you’re unsure where to begin and want something simple and organized.
Verified patient
As a first-time patient, I wasn’t sure what to expect, but the process was smooth and well organized. The provider made me feel comfortable right away and explained everything clearly.
Verified patient
Everything was handled efficiently, from scheduling to the actual appointment. I was able to get seen quickly, and the process was straightforward.
Verified patient
The provider was professional, respectful, and attentive throughout the visit. It felt like my concerns were taken seriously from the start.
Verified patient
I really appreciated the clear communication. The provider took time to answer my questions and made sure I understood each step before moving forward.
Verified patient
From booking to the actual visit, everything was smooth and well organized. The provider created a comfortable environment where I felt heard and understood. They walked me through the process step by step and made sure I was on board with the plan moving forward. It was a professional and reassuring experience.
Verified patient
What stood out to me was how attentive and patient the provider was during the visit. They didn’t rush through the appointment and took time to answer my questions in a way that made sense. I left feeling more informed and confident about the next steps. Scheduling was also quick and convenient.
Verified patient
I had a very positive experience overall. The provider took time to ask detailed questions and really understand my concerns before suggesting any next steps. I appreciated how clearly everything was explained, especially when it came to treatment options. The appointment felt thorough without being overwhelming, and the scheduling process was simple and efficient.
Verified patient
I had a good experience overall. The provider listened carefully and made sure I understood the next steps. Everything felt clear and manageable.
Verified patient
Easy process from start to finish. Booking was simple, and the appointment itself was well organized. The provider was professional and easy to communicate with.
Verified patient
The visit was straightforward and comfortable. The provider took time to understand my concerns and explained everything clearly. I didn’t feel rushed, which I appreciated.
Verified patient
This has been one of the best decisions I’ve made for my mental health. Journey Psyche Kansas City went above and beyond my expectations. My provider was incredibly thorough, easy to talk to, and really knew what they were doing. The changes we made actually worked, which isn’t something I can say about past experiences. Plus, scheduling was quick and stress-free. Highly recommend!
Verified patient
I honestly wish I had found Journey Psyche Kansas City sooner. Dealing with ADHD and anxiety has been overwhelming at times, but my provider made me feel heard and understood from the very first visit. They took the time to explain everything clearly and worked with me to make adjustments that truly made a difference. I finally feel like I’m moving in the right direction, and that means a lot.
Verified patient
After struggling with ADHD and anxiety for a while, I finally feel like I found the right place. My provider was patient, understanding, and took the time to walk me through everything step by step. The treatment adjustments have genuinely helped, and I feel more in control than I have in a long time. The whole process, including scheduling, was smooth and easy.
Verified patient
I’ll be honest, I was a bit unsure at first, but I’m glad I gave Journey Psyche Kansas City a try. I needed help with ADHD and anxiety, and my provider turned out to be very thorough and easy to talk to. They explained things clearly and made adjustments that actually worked for me. The whole process, including scheduling, was smoother than I expected.
Verified patient
Honestly, this was a really solid experience. I went in for ADHD and anxiety and didn’t know what to expect, but my provider was cool and easy to talk to. They broke everything down clearly and helped me find what actually works. Plus, booking appointments was quick and not a headache.
Verified patient
Journey Psyche Kansas City has been a really good experience for me. I needed help with ADHD and anxiety, and my provider was very thorough and easy to talk to. They explained everything clearly and made adjustments that actually helped. Scheduling was easy too.
Verified patient