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Keck Medicine of USC - Orthopedic Surgery
11 specialtiesArcadia, CA • 9 locations4.84
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.55
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Keck Medicine of USC - Arcadia
488 E. Santa Clara St., Ste 101, Arcadia, CA 91006
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
9 office locations
Keck Medicine of USC - Health Sciences Campus (1 of 9)
1520 San Pablo St, Ste 2000, Los Angeles, CA 90033
Keck Medicine of USC - Beverly Hills 360 (2 of 9)
9033 Wilshire Blvd, Ste 360, Beverly Hills, CA 90211
Keck Medicine of USC - Toyota Sports Center (3 of 9)
555 N Nash St, Ste B, El Segundo, CA 90245
Keck Medicine of USC - Santa Clarita (4 of 9)
23929 McBean Pkwy, Ste 200, Santa Clarita, CA 91355
Keck Medicine of USC - Glendale (5 of 9)
1818 Verdugo Blvd, Ste 300, Glendale, CA 91208
Keck Medicine of USC - Pasadena Orthopedic Surgery (6 of 9)
590 S. Fair Oaks Ave, Ste 307, Pasadena, CA 91105
Keck Medicine of USC - Arcadia (7 of 9)
488 E. Santa Clara St., Ste 101, Arcadia, CA 91006
Keck Medicine of USC - Beverly Hills (8 of 9)
9033 Wilshire Blvd, Ste 400, Beverly Hills, CA 90211
Keck Medicine of USC - Health Sciences Campus (9 of 9)
1450 San Pablo St, Ste 5400, Los Angeles, CA 90033
1 of 9
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.55
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
2359 reviews
Most relevant
Fantastic first visit with Dr. Hatch -- thank you for taking the time to see me, and address my concerns.
September 11, 2025Michael K.Verified patient
Excellent experience. Great bedside manner, very competent, efficient and well run office. Would recommend highly.
December 7, 2021Initials hidden
Excellent very satisfying evaluation Will be coming back for f/u appt for surgical planning
August 6, 2024Hooman M.Verified patient
Great bedside manner and very knowledgeable. I felt comfortable and all my questions were answered.
October 20, 2023Dela Y.Verified patient
Everyone was so kind and knowledgeable. So so happy I made this appointment. The whole staff was amazing.
June 4, 2019Nicholas M.Verified patient
Amazing experience, friendliest front and back office staff. Very organized and clean environment.
DIVerified patient
Pleasant, friendly, accessible, explains steps well and shares useful information effectively.
October 20, 2020Yoko M.Verified patient
This office is top notch.... Efficient and super helpful. I highly recomend.
March 13, 2024Christopher R.Verified patient
Dr. Hatch was very helpful in explaining my injury and prescribing the correct treatment.
CMVerified patient
Dr. Hatch asked pointed questions and showed concern for my condition.
Initials hidden
Dr Hatch is simply a great, personable doctor.please
September 26, 2024Kurt S.Verified patient
Professional, friendly, on time, good tips, listens carefully to understand.
JEVerified patient
Everything was great. The staff is great. I love Jael.
CBVerified patient
Exceptional bedside manner - Dr. Hatch met me on my level and explained clearly and proposed the pros/cons to different treatment options. Highly recommend.
October 31, 2025Initials hidden
Felt very safe and taken care of with Dr. Hatch. Great listener and explained things well. A lot of times I avoid going to doctors because it feels like they rush through, have a couldn’t be bothered attitude and still don’t help with my issue in the end anyways. This doctor & whole office was a pleasant relief; I trust their care for the future.
September 19, 2025Monica L.Verified patient
I walked out because the wait was so long. Then the person after me did the same thing. They blamed me for checking in 4 minutes late. Such a waste. They couldn't care less about the patient's time.
August 7, 2025Jared B.Verified patient
I literally never write reviews but I was so blown away by what a great Doctor Dr. Hatch is that I felt it necessary to tell others. He was incredibly kind and clearly and thoroughly communicated what was going on to me. Probably the best bedside manner I've ever experienced from a doctor. 10/10 would recommend!
October 18, 2024Samantha B.Verified patient
What a waste of time. I booked the appointment 7 weeks in advance. However, because they changed their protocols two weeks prior to my appointment, they simply couldn’t accommodate a simple procedure in office. I was not notified until the day before. I still arrived, thinking as somebody who also works in healthcare that there may be some consideration given how hard it is to get time off. However, the MD never stepped foot in the room and I was only seen by a resident. He couldn’t even be bothered to enter the room and let me know that a simple cortisone injection couldn’t be done, even though it’s the PA that does them now. Such a waste of time and money. Trying to book with this department is comical and frustrating. Nobody gives a damn and nobody will offer an alternative. Not everybody can make an appointment on Tuesday morning from 730am to 11:45am. Maybe you should rethink being healthcare providers.
September 23, 2024Michael T.Verified patient
I was taken back for X-rays before I even finished my paperwork, which was great. Spoke to the Dr. within an hour of walking through the door. Discussed the surgery in length and I left feeling good about my upcoming surgery.
August 23, 2024Nicholas B.Verified patient
They verified the fluid in my knee or just above my knee. They got it out. For the first time in months I was able to bend my leg 90 degrees. It was a big deal for me. I'm very grateful.
July 29, 2024Initials hidden
Efficient
June 5, 2024Mike G.Verified patient
Everyone involved (Dr. Hatch and his colleagues and staff) was careful, attentive, and empathetic. My sincerest thanks to all.
Initials hidden
Very fast service, very friendly staff, and very knowledgeable regarding my injury. I’m looking forward to continued care with this provider.
January 19, 2024Donell R.Verified patient
Dr Hatch is a great doctor who takes the time to explain the issues and the solutions to repair my knee. He also answered all my questions. I had a little wait time but that is because he takes the time with each patient. I'd rather have a doctor that takes the time and where I feel heard and taken care of than a doctor that just sees you for 15min and you feel rushed. He's also one of the best orthopaedic doctors. I highly recommend him.
Initials hidden
The intake was efficient and was seen by the doctor immediately.
Dr. explained what was the cause of the pain in my knee and “walk” me through the needed treatment.
December 12, 2023Jaime A.Verified patient
Very organized office and has friendly staff.
October 26, 2023Ramon A.Verified patient
Stellar service from check-in through eval. Doctor Hatch heard my concerns, shared the evolving best practice treatment options for my issue. The nurses and techs were excellent, friendly and helpful as well. Highly reccommend.
February 3, 2023Initials hidden
Love Dr Hatch and his team!
December 23, 2021Munirah C.Verified patient
Dr. Hatch listen to my medical issues, I was examine throughly by him and referred to another specialist Dr. Gamdrant ( my original doctor). I extremely happy with that. Dr. Gamdrant is a great specialist who can preformed the type of surgery that I'm in need of, in addition, I am a returning patient of Keck.
Let me also state that, I've experienced
a negative situation at Keck in past (there was a few bad apples at keck, I believe the hospital addressed those type of problems and it is a great hospital, the doctors, staffs, employees.
The medical care that it provides is just Awesome. I give Keck a thumbs ups.
October 24, 2021Willie P.Verified patient
He is so thorough and empathetic !
March 16, 2021Xanthyne C.Verified patient
Very knowledgeable and professional.
February 22, 2021Initials hidden
Kind , attentive and thorough !
February 16, 2021Xanthyne C.Verified patient
He is very reasonable and understandable.
December 1, 2020Alvaro S.Verified patient
Dr Hatch's office was extremely efficient. There was almost no waiting, even though it was my first visit. I was able to fill out my intake forms as time allowed while I was taken to a waiting room and x rayed.
When I met the doctor, he was very clear about my options and his recommendations. He gave me good context for his decision, and answered all of my clarifying questions.
June 4, 2019Luke S.Verified patient
Wonderful, Dr. Hatch was great.
RGVerified patient
April 6, 2026Tyreen C.Verified patient
February 27, 2026Charles S.Verified patient
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February 4, 2026Brenden M.Verified patient
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September 19, 2025Riley A.Verified patient
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August 15, 2025Michelle L.Verified patient
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July 1, 2025Nicole M.Verified patient
June 20, 2025Gregory F.Verified patient
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