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Kenmore Optical

Optometrist1018 Beacon Street, Brookline, MA
4.53

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.70
Bedside manner
4.68
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
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Scheduling details

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Available appointments
All provider availabilityAll provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
1 office location
Kenmore Optical
1018 Beacon Street, Ste 100, Brookline, MA 02446
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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.70
Bedside manner
4.68
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
535 reviews
Most relevant
Receptionist was super nice. Got there on time but waited longer than the duration of the appointment. Felt impersonal
Verified patient
Overall amazing doctor. It didn’t take long for an eye exam. The doctor listened to my concerns about my condition.
Verified patient
Great and easy appointment. I had some concerns and they were dealt with in a nice way! Very great office!
Verified patient
Waiting time is too long. Their booking system appeared to messed up. Service was fast and good.
Verified patient
Everyone was so nice and it was so simple, I was in and out but not rushed. Highly recommend!
Verified patient
Wonderful people, and so helpful. They also have a beautiful selection of glasses! It's hard to choose!
Verified patient
Visit was quick and did not seem very thorough. Office was very small and seemed limited in technology and supplies.
I would certainly go back. Experience was very quick! Dr. O’Shea answered all of my questions and was very respectful!
Dr. O’Shea and her team are fantastic! As a health care provider myself I highly recommended Dr. O’Shea and her practice!
Verified patient
Great experience. Small office with pleasant staff.
Susan O'Shea and her team were very kind and the appointment was fast and painless!
Verified patient
Very nice and patient with me as I spent a loooong time picking out glasses frames!
Office was clean and had a large selection of frames to choose from. I was helped very quickly. Great experience.
Was amazing was in and out within 10 mins and staff was super friendly will definitely be back!
Verified patient
Dr O’Sheea explained and solved my chronic eye issues. Thank you!
Verified patient
Very professional, friendly, patient doctor. I just had a quick visit to get a new prescription for eyeglasses.
Verified patient
Great experience. Staff was very helpful and friendly.
Verified patient
Very comprehensive and well explained eye assessment Will be using this optometrist for future eye needs
Verified patient
She was more interested in selling me glasses rather than discussing my issue.
The doctor was not pleasant to deal with. I received a charge although I didn't receive the service.
very good service, the staff is very friendly and clear to help you throughout the process.
Verified patient
Very friendly staff. The doctor was very helpful. Overall, it was pleasant to come the office!
Verified patient
She immediately knew that I needed different contacts. She’s efficient!
Not very personable, but it’s a quick eye exam so you can’t be too picky.
She is a pleasant optometrist, the whole office was very easy to work with??
Verified patient
A busy office, but I was seen pretty quickly and my exam was really efficient.
Verified patient
In and out, quick experience. Doctor provided insights on my prescription change.
Fast. Experienced. Knew what my problems were quickly and got me in and out fast.
Verified patient
Dr. O'Shea was very professional and took the time to explain things. Would recommend.
Verified patient
Great little office that belongs to one kind lady, she runs the whole business.
Verified patient
It was a positive experience overall; she was very kind and answered my questions
Very nice doctor and nice professional office staff. Definitely recommend.
Verified patient
She was very quick and accurate in her diagnosis. Highly recommend!
Verified patient
Dr. O'Shea is an excellent optometrist and a very friendly doctor
Verified patient
Everything was just as expected, would definitely recommend. 10/10
Verified patient
Very kind, very professional and very clear. Thanks again
Verified patient
Super easy, staff and optometrist were super friendly.
Verified patient
she was kind & so was Tom & glasses are affordable
Verified patient
Quick and easy appointment and super friendly doctor!
very friendly ,, and helpful she dis a great job ..
Verified patient
Very enjoyable experience for getting my contacts!
She was abrupt and didn’t ask why I was there. I had to interrupt the exam to tell her that I was there for a medical appointment not a routine check up. She was demeaning about my not wearing my glasses and overall didn’t seem interested in engaging with curiosity or compassion. I don’t understand her bedside manner.
It’s a small office packed with knowledgeable staff. Dr O’Shea was very knowledgeable and efficient. There was a short wait for which she came up to me and personally apologized. She answered all of my questions and did not make me feel rushed, but she also did not waste my time or insist on doing extra tests that may not be necessary. Her staff were very friendly and helped me pick out a stylish set of frames. They made the whole process very easy. I highly recommend Dr. O’shea and her team!
Verified patient
Very nice office and timely appointment!
Verified patient
Overall great experience! Dr. O’Shea was very friendly and knowledgeable. I would have appreciated more explanation of some things though. This was my first time at the eye doctors in over 15 years, so I really knew nothing going in and could have used some more explaining. I will definitely be going back though! Super quick appointment, basically no wait time, and a very helpful front of house staff.
This was my first time at the eye doctor! I switched jobs and my coverage changed. The receptionist were very kind and helpful. The provider was very nice, explained everything throughly, and took the time to answer all of my questions. I would definitely recommend!
Verified patient
-Staff was super friendly and very helpful. follow up questions I had were answered. This is about the doctor.? -started 30 min late -price info was misleading -communication was uncomfortable. When I asked the doctor follow up questions regarding my treatment and Bill, I could tell she was frustrated. I became standoffish after this. When my appointment ended, she just left the room so I had to follow her out and ask her explicitly if there was anything else I had to do because she did not day goodbye or tell me that everything was all set. -I told the doctor this was the first time getting my eyes dilated and knowing that information, she still did not tell me anything about care for the rest of the day while dilated. I left the office on a bright sunny day and it was extremely uncomfortable trying to navigate my way home because I didn’t know my vision would be affected that much. I had to call and ask after the fact. I felt like such a burden, and that my treatment did not matter.
Verified patient
They was able to give me a new prescription and also informed me I had a stigmatism But they don't have glasses that work eith my insurance. Would've been nice. Other than that 10/10 Service from then both
Verified patient
This was the most pleasant optometrist experience I have ever had. She was super clear and saw me right away. She was super reassuring when we found out I had a case of astigmatism — upfront about what was involved, and printed out the prescription for me at the end of our appointment. I would 100% go back.
Muy bien, atención rápida, tienen paciencia ya que me probé varios lentes y me explicaron todo! No hablo inglés mi esposo me acompañó todo bien !
Verified patient