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Kenmore Optical

Optometrist1018 Beacon Street, Ste 100, Brookline, MA
4.53

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.69
Bedside manner
4.67
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
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Scheduling details
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Available appointments
All provider availabilityAll provider availability
Today, Nov 2 – Sun, Nov 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
1 office location
Kenmore Optical
1018 Beacon Street, Ste 100, Brookline, MA 02446

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.69
Bedside manner
4.67
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587 reviews
Most relevant
Very nice front desk staff but provider was not very communicative for someone unfamiliar with contacts, and it felt rushed
The experience was easy and Susan was really helpful. I liked the friendly staff and great location.
Verified patient
Receptionist was super nice. Got there on time but waited longer than the duration of the appointment. Felt impersonal
Verified patient
Really cozy, welcoming environment, the whole staff was super sweet and Dr. Susan was terrific
Overall amazing doctor. It didn’t take long for an eye exam. The doctor listened to my concerns about my condition.
Verified patient
Small, but very professional office. No hard sell on the glasses they s ll.
Verified patient
Great and easy appointment. I had some concerns and they were dealt with in a nice way! Very great office!
Verified patient
Skilled exam and nice manner. Answered questions and was pleasant.
Waiting time is too long. Their booking system appeared to messed up. Service was fast and good.
Verified patient
Wonderful people, and so helpful. They also have a beautiful selection of glasses! It's hard to choose!
Verified patient
Visit was quick and did not seem very thorough. Office was very small and seemed limited in technology and supplies.
Everyone was so nice and it was so simple, I was in and out but not rushed. Highly recommend!
Verified patient
Dr. O’Shea and her team are fantastic! As a health care provider myself I highly recommended Dr. O’Shea and her practice!
Verified patient
I would certainly go back. Experience was very quick! Dr. O’Shea answered all of my questions and was very respectful!
Office was clean and had a large selection of frames to choose from. I was helped very quickly. Great experience.
Very professional, friendly, patient doctor. I just had a quick visit to get a new prescription for eyeglasses.
Verified patient
Was amazing was in and out within 10 mins and staff was super friendly will definitely be back!
Verified patient
Susan O'Shea and her team were very kind and the appointment was fast and painless!
Verified patient
Very nice and patient with me as I spent a loooong time picking out glasses frames!
Very comprehensive and well explained eye assessment Will be using this optometrist for future eye needs
Verified patient
The doctor was not pleasant to deal with. I received a charge although I didn't receive the service.
very good service, the staff is very friendly and clear to help you throughout the process.
Verified patient
Dr O’Sheea explained and solved my chronic eye issues. Thank you!
Verified patient
Great experience. Small office with pleasant staff.
She was more interested in selling me glasses rather than discussing my issue.
Very friendly staff. The doctor was very helpful. Overall, it was pleasant to come the office!
Verified patient
Great experience. Staff was very helpful and friendly.
Verified patient
Dr. O'Shea was very professional and took the time to explain things. Would recommend.
Verified patient
A busy office, but I was seen pretty quickly and my exam was really efficient.
Verified patient
She is a pleasant optometrist, the whole office was very easy to work with??
Verified patient
In and out, quick experience. Doctor provided insights on my prescription change.
Fast. Experienced. Knew what my problems were quickly and got me in and out fast.
Verified patient
Not very personable, but it’s a quick eye exam so you can’t be too picky.
She immediately knew that I needed different contacts. She’s efficient!
Great little office that belongs to one kind lady, she runs the whole business.
Verified patient
It was a positive experience overall; she was very kind and answered my questions
Very nice doctor and nice professional office staff. Definitely recommend.
Verified patient
She was very quick and accurate in her diagnosis. Highly recommend!
Verified patient
Dr. O'Shea is an excellent optometrist and a very friendly doctor
Verified patient
Everything was just as expected, would definitely recommend. 10/10
Verified patient
Very kind, very professional and very clear. Thanks again
Verified patient
Super easy, staff and optometrist were super friendly.
Verified patient
Quick and easy appointment and super friendly doctor!
she was kind & so was Tom & glasses are affordable
Verified patient
very friendly ,, and helpful she dis a great job ..
Verified patient
Very enjoyable experience for getting my contacts!
This visit was much better than most. I was thinking about changing doctors because I always got upsold and they would nickel and dime me. For example, I broke the monofilament on my semi-rimless glasses (which I bought at this shop) and they wanted quite a bit of money to fix it, but I wrote to three other shops to get a price and two offered to do it for free and one for a trivial amount. On this visit, however, they did not try to upsell me and they printed off my prescription (with pupillary distance) without complaint.
Verified patient
Receptionist was helpful and very nice. Got there a few minutes early, waited over 30 minutes, appointment was only 15 minutes long. They are clearly overbooked and tight on space.
Verified patient
None
Verified patient
I highly recommended her she’s so good so friendly the stuff is so so friendly. They are the best they help me to choose my first glasses ever. They were so patient with me the DR. she’s very good listener. She took her time to listen to me before examining me.?
Verified patient