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Lakeside Psychiatry

2 specialties
4.91

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.93
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Cigna
Aetna
Blue Cross Blue Shield of Illinois
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Available appointments
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All provider availability
Today, Apr 21 – Mon, May 4
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Cigna
Aetna
Blue Cross Blue Shield of Illinois

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.93
Bedside manner
4.89
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
535 reviews
Most relevant
so competent and helpful, very knowledgeable and easy to talk to. highly recommend!
Verified patient
Christina made me feel comfortable and understood. Will definitely continue seeing her!
Verified patient
She was very helpful and knowledgeable. She listened to my thoughts thoroughly and made me feel comfortable in my decision regarding next steps. I would highly recommend!
Verified patient
Doctor Nguyen was incredibly kind, patient & friendly! Office staff was easy to work with and patient portal is super user friendly.
Verified patient
Christina is super helpful and kind! She is very attentive to my personal concerns and needs, and made sure to provide me with as much information as she could. Overall, she made me feel seen from just the initial consultation!
Verified patient
Always a great experience. 10/10
Verified patient
Not only a professional, but a collaborator. Left me feeling cared for, educated, and excited about our treatment plan. Night and day from my last psychiatrist.
She’s great!
I did the virtual appointment, it was efficient and Christina was a great listener. I didn’t expect to receive any sort of prescription medication because it was my first consultation appointment, but I was able to pick it up at my pharmacy within the same day as my appointment. My insurance went through just fine, unfortunately due to the review guidelines I’m not able to say the pricing, but I highly recommend seeing Christina.
Verified patient
I had recently tried another provider and did not feel comfortable. I tried Christina Nguyen and she was wonderful. A great listener and communicator. I was late to my appointment and still did not feel rushed. Highly recommend and I will continue to return to her as needed. She gave me the options that I wanted that I didn’t get before.
She’s great!
Verified patient
I followed Giang to her new practice because I like her that much. She is kind and very accommodating. I highly recommend her.
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He explained things in a very helpful way and was able to quickly help me with my concerns.
Verified patient
My provider was very nice and listen to my mental health issue. He even directed me to a therapist that make me get well.
Verified patient
good Dr, he met my needs but he was only temporary for 3 months so I cannot exactly recommend for long term
Verified patient
Dr. Lam is wonderful. Very caring & understanding. Loved that he listened to me. And made me feel very comfortable.
Verified patient
Excellent. Top notch medical knowledge. Allowed me to ask questions. Professional and up to date. Highly recommend.
Verified patient
Knowledgeable and helpful with pointing me in the right starting direction
super easy to talk too also a great listener input positive feed back ..genuinely care highly recommend
Verified patient
Dr Lam was a wealth of information. He educated me regarding medications.
Verified patient
I really liked this psychiatrist. He was very professional and seems educated. I'm glad I found him!
Verified patient
Very professional. I had felt hopeless and he really listened to me and made me have some faith.
Verified patient
Dr was very thorough, explains all options, and choices, very informative and helpful.
Verified patient
Dr Lam is great and I look forward to working with him as needed from here on in
Verified patient
Dr. Lam was super understanding, transparent & supportive in the whole process!
Verified patient
Very helpful doctor. Takes into account my preferences in my treatment.
Verified patient
They where conserned about money, more th than the person the patient,
Verified patient
I definitely felt heard. Dr. Lam patiently answered every question.
Very personable and listens to my needs.
Verified patient
Gave very clear responses and recommendations on medication, allowed me to ask questions after his explanations and didn’t prescribe on first visit to make sure I understood and researched more thoroughly on the medications we discussed.
Verified patient
Absolutely amazing!! Very knowledgeable and really listens to me when I have questions. He’s so honest about everything and explains medications, treatments, and really educates you so you as the patient can make an informed and helpful choice. Makes me happy that I went back to a doctor!
Verified patient
This was a terrible appointment. I’ve talked to multiple people since who have had psychiatric appointments and others have agreed. All he did was talk at me the whole time about what medications are out there in broad terms, what medication is used for and not, and he expected me to be writing all this down. It was essentially him getting paid to tell me all types of things I could have found on Wikipedia. He said he does not prescribe and he’s just here to talk to patients about “options.” He doesn’t tell you which “option” to consider for your situation and he doesn’t even give any written takeaways. If you missed it or didn’t know how to spell some med name, you’re screwed. I can’t believe he even is allowed to run appointments this way. I don’t recommend anyone waste their time like I did. I didn’t learn anything about my specific situation and I don’t think anyone will feel good even speaking to him with his cold bedside manner. (He hung up the call immediately at the end too)
Dr. Lam was extremely knowledgeable!
By far the best psychiatrist I worked with. Very personable and explained very well The science behind the medication’s that we were considering and gave me multiple options. I felt very informed and confident about our path forward.
Verified patient
Really wonderful information that I hadn't heard before. The appointment was tailored to what I needed which isn't always the case with psychiatrists! Dr. Lam was insightful and didn't seem rushed. I highly recommend!
Verified patient
Consistently excellent!
Verified patient
Justin explained everything very clearly and was sure to share all sorts of treatment options. He works with you to figure out what works best for YOU.
I liked his clinical approach. He taught me a lot in our brief session and answered all of my questions. I felt relieved after meeting with him.
Verified patient
I really appreciated that he was quick and to the point. Didn’t push a script, tailored advice to my specific needs, very productive.
Very knowledgeable about meds.
Verified patient
Very objective and provided the guidance I needed. No time was wasted. I asked broad questions and he was able to clearly and concisely answer my questions and provide rationale behind his answers.
I was impressed with Dr Lam’s ability to communicate in a very logical and concise manner. I felt very comfortable discussing my questions and needs and would highly recommend Dr Lam.
Verified patient
Dr. Lam was very knowledgeable and helpful. He took the time to explain what each of my medications did and how they could impact me. He answered all of my questions and worked with me on a plan for future treatment.
Verified patient
Dr. Lam is very knowledgeable. The way he explained things to me was understandable. He was a great listener, and I appreciated that he let me finish what I had to say. He was not judgmental. I thought he was very sincere and genuine. I would recommend anyone looking for psychiatric care to seek his help.
Verified patient
Dr Lam answered all of my questions about medications. I learned alot. He is personable and easy to talk to. Just a great visit!
Verified patient
Dr Lam answered all of my questions, thoroughly explained options that I wasn't aware of, and taught me the science behind my medication regimen. I very much enjoyed our appointment, I felt great afterwards, and I look forward to the next!
Verified patient
Unfortunately I didn’t find Dr. Lam to be helpful and won’t recommend this provider. He kept giving me generic answers about medication options without taking what I shared about my situations into consideration. It was clear that I was a just one of the thousands of patients the provider face.
Verified patient
Dr. Lam took his time to talk about how various medications, including my current medication, work/could work given my existing diagnoses. He was very thorough, patient, and provided a plan to "problem solve" with my current medication.
Verified patient
He is wonderful to help you build a good plan and helped explain why I was having issues finding / keeping on meds. He is very knowledgeable and explains things nicely !
Verified patient
Dr Lam is very clear and informative about the medication choices. He made me feel comfortable in choosing a medication and didn't pressure me in any particular direction. He listened to my past experiences and takes them into account when outlining different medication options. Highly recommend
Verified patient
Dr. Lam is a very good doctor. He helped me accomplish my medical objectives in a few months. Objectives that I worked with other doctors for years and I didn’t have success. I wish he would be more conversational in the appointments to foster trust and connection faster. I recommend him
Verified patient
I love Dr. Lam! I Highly recommend him.
Verified patient
I was so happy to learn about Zocdoc. I found a doctor who could see me right away when I was otherwise looking at several months wait. I was desperate. And I love Dr. Lam. He has a great bedside manner and I feel heard. Absolutely recommend.
Verified patient
Justin was kind, knowledgeable, and helpful in answering any and all questions I had. He worked with me to find a level of care that I felt comfortable with. Highly recommend Justin to anyone seeking help!
Verified patient
Very clinical approach, but extremely informative. The session was exactly to my expectations in terms of hearing my case, concerns, and asks.
Dr Lam is highly knowledgeable and a bit of a wizard when it comes to describing very complicated things with a wide range of outcomes. He also muscled through a meeting in good time which is hard to do with me because I'm chatty and like to sidetrack. I'm doing much better as a result of his treatment. Great doctor!
Helpful and listened to my concerns.
Verified patient
I've been seeing Dr Lam since April 2022 and we've been successful in getting my anxiety to a manageable level. He listened to my needs to start out at a VERY low dose and go from there. He is to the point, no bells and whistles. He is knowledgeable and very willing to work with you to figure out what is best for you. He's here to talk about meds. I welcome the directness and efficient visits. Would def recommend.
Dr. Lam was completely apathetic. He was extremely rude before I even had a chance to say anything whatsoever. It was almost as if my presence and mental health was an inconvenience. There are doctors who listen and ask appropriate questions, and that is not Dr. Lam. You can do better. Find someone else.
Verified patient
He was very welcoming and answered all of my questions by explaining everything clearly and repeatedly checking to ask if what he was saying made sense.
great job explaining everything. I loved the approach that Dr Lam would explain ALL the options and then it would ultimately be my decision as to what to do with that knowledge. Definitely felt that I was listened to and then he thought about what to do before explaining his thoughts and ideas.
Verified patient
Dr. Lam is a great doc. His demeanor is reassuring as is his knowledge of pharmacology. With him you are in clearly capable hands.
Verified patient