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Lavender - Massachusetts

Adult Psychiatric & Mental Health Nurse Practitioner
4.85

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.53
Bedside manner
4.70
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Tufts Health Plan
Harvard Pilgrim Health Care
GWH-Cigna (formerly Great West Healthcare)
UnitedHealthcare
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Available appointments
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All provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Tufts Health Plan
Harvard Pilgrim Health Care
GWH-Cigna (formerly Great West Healthcare)
UnitedHealthcare

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Lavender - Massachusetts

At Lavender, we believe in creating a space where feelings are felt, respected, and cared for. We are an online psychiatry and therapy practice led by nurses who are passionate about providing compassionate, timely access to mental health care. Our board-certified psychiatric nurse practitioners offer both talk therapy and medication management to support your personal path to wellness.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.53
Bedside manner
4.70
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219 reviews
Most relevant
I was able to get an appointment very quickly. Charissa Turner was very attentive, professional yet warm, and was clearly very knowledgeable. I would definitely recommend her.
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She is very clearly not comfortable with her position. I would not recommend her.
Verified patient
Great experience for what I needed to know and get worked on
Verified patient
Over the course of my life, I have worked with many psychiatrists and therapists, and it is rare to encounter a provider who takes the time to be both clinically thorough and personally present. From the very beginning, Carol thoughtfully introduced herself and the clinic, setting a respectful and comfortable tone. She addressed the matters at hand with clarity and intention, carefully asking key, relevant questions to truly understand my needs rather than rushing the process. I never felt dismissed, overlooked, or reduced to a checklist. What stood out most was her attentiveness and compassion. She gave me the time of day, listened with purpose, and approached my care with patience and insight. This was one of the most productive and genuinely caring clinical encounters I have had. Carol is, without question, the most professional and considerate nurse practitioner I have had the pleasure of meeting—and one I look forward to continuing care with.
Verified patient
Carol was wonderful! I felt safe and heard.
Carol is a master of her trade, far and away the most superior care I have received in the mental health arena. Things did not look great just a week ago and her care has immediately set me back on the right track towards healing. 10/10 would recommend to anyone in need of quality mental health care.
Carol was incredibly nice and explained the treatment plan clearly and how best to approach new medication. She also explained information regarding the medication and that we could adjust things depending on how I respond to the medication.
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