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Lavender - Massachusetts
4.84
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.67
Bedside manner
4.73
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Blue Cross Blue Shield Federal Employee Program
Tufts Health Freedom Plan
Blue Cross Blue Shield of Massachusetts





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Today, Aug 25 – Mon, Sep 7
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Blue Cross Blue Shield Federal Employee Program
Tufts Health Freedom Plan
Blue Cross Blue Shield of Massachusetts





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Lavender - Massachusetts
At Lavender, we believe in creating a space where feelings are felt, respected, and cared for.
We are an online psychiatry and therapy practice led by nurses who are passionate about providing compassionate, timely access to mental health care. Our board-certified psychiatric nurse practitioners offer both talk therapy and medication management to support your personal path to wellness.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.67
Bedside manner
4.73
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
234 reviews
Most relevant
I was able to get an appointment very quickly. Charissa Turner was very attentive, professional yet warm, and was clearly very knowledgeable. I would definitely recommend her.
December 13, 2024Donna B.Verified patient
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She is very clearly not comfortable with her position. I would not recommend her.
May 20, 2024Jack C.Verified patient
Great experience for what I needed to know and get worked on
November 14, 2024Andrew M.Verified patient
Spent a significant portion of my initial appointment trying to convince me to use an AI note-taking tool, which i wasn't comfortable with. Not anti-ai, just my personal preference, and i felt my concerns were not respected.
July 14, 2026Initials hidden
Over the course of my life, I have worked with many psychiatrists and therapists, and it is rare to encounter a provider who takes the time to be both clinically thorough and personally present.
From the very beginning, Carol thoughtfully introduced herself and the clinic, setting a respectful and comfortable tone. She addressed the matters at hand with clarity and intention, carefully asking key, relevant questions to truly understand my needs rather than rushing the process. I never felt dismissed, overlooked, or reduced to a checklist.
What stood out most was her attentiveness and compassion. She gave me the time of day, listened with purpose, and approached my care with patience and insight. This was one of the most productive and genuinely caring clinical encounters I have had.
Carol is, without question, the most professional and considerate nurse practitioner I have had the pleasure of meeting—and one I look forward to continuing care with.
January 16, 2026Ahmed C.Verified patient
Carol was wonderful! I felt safe and heard.
January 23, 2025Initials hidden
Carol is a master of her trade, far and away the most superior care I have received in the mental health arena. Things did not look great just a week ago and her care has immediately set me back on the right track towards healing. 10/10 would recommend to anyone in need of quality mental health care.
March 14, 2024Initials hidden
Carol was incredibly nice and explained the treatment plan clearly and how best to approach new medication. She also explained information regarding the medication and that we could adjust things depending on how I respond to the medication.
March 10, 2024William R.Verified patient
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June 20, 2026Cameron D.Verified patient
I felt comfortable with Jessica immediately and would recommend her to my friends.
May 19, 2026Pamela C.Verified patient
I am grateful for sensitivity, understanding, as well as her respect for my dignity and my feelings.
March 7, 2025Jermaine P.Verified patient
Supposedly specialized in numerous topics such as grief arc. Had no empathy or personality, seemed very judgmental and felt as if I should have just not even been honest about my situation because it just made her more judgmental. Never got referrals to other psychiatrists like she said nor did I receive a release. Whatever thanks for nothing glad you got paid
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It was quick and easy and not stressful
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July 27, 2026Hannah E.Verified patient
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Excellent thorough & thoughtful intake and first session . Great listener, kind experienced as well as knowledgeable and very helpful and gently supportive. Highly recommend to all patients
February 2, 2026Johanna W.Verified patient
August 3, 2026Christine L.Verified patient
Felt more comfortable than I have in a long time!!
January 14, 2026Matthew A.Verified patient
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January 29, 2026KELLY A.Verified patient
Awful never got a call or anything this has happens 2 times and I’m not happy
November 6, 2025Stephen A.Verified patient
She was very cordial and thorough with her assessment and listened very well
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It was amazing care. I felt heard, and they were very caring and knowledgeable about the next steps.
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Excellent care and very attentive!! Would highly recommend!
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My nurse practitioner had a welcoming presence and our hour visit felt very comfortable. They showed interest in creating a plan to assist me in creating better habits for myself.
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Slightly shaking start that evolved into having a discussion that led to mutual understanding and a way forward. This meeting provided a foundation for possibilities.
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I had a great experience during my visit with this psychiatrist. He was very knowledgeable and took the time to explain things in a clear, thoughtful way that made everything make sense. He didn’t just rush through the appointment—he really listened and helped me understand why my current psychiatrist might have me on certain medications, and how some of those issues could actually be addressed directly instead of just managed with meds. he also explained how some of my meds could be causing my symptoms which having a medical background makes sense. it was refreshing to have a provider say this and actually want the patient to feel better and not just add medications. What I appreciated most was how easy he was to talk to. He was genuinely kind, patient, and made me feel comfortable opening up. It felt like he really cared about helping me get to the root of things, not just treating symptoms. Overall, he’s one of the best psychiatrists I’ve met—smart, compassionate, and thorough.
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April 29, 2026Initials hidden
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