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Lens Lab Express

Optometrist972 Flatbush Ave, Brooklyn, NY
4.51

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.51
Wait time
4.81
Bedside manner
4.55
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
EyeMed
VSP
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Scheduling details

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Available appointments
All provider availabilityAll provider availability
Today, Apr 23 – Wed, May 6
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
EyeMed
VSP
1 office location
Lens Lab Express
972 Flatbush Ave, Brooklyn, NY 11226
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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.51
Wait time
4.81
Bedside manner
4.55
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Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
254 reviews
Most relevant
Very informative and quick. He knew what was wrong from initial interactions. Answered questions thoroughly and very friendly
Verified patient
I was very delighted to meet Dr. Esses very professional very patient and very nice and straight to the point
Verified patient
No complaints... Seemed really overwhelmed and tired. However, he did his job of checking my eyes and seemed mostly thorough.
I didn’t have to wait, Dr. Esses was very attentive and had great mannerisms. I would definitely recommend him to anyone.
Verified patient
My visit was awesome, Doctor was very professional & super friendly. I would definitely recommend to friends & family.
Verified patient
It was the first time I understood what's happening with my eyes, would recommend to anyone who needs an eye doctor!!
Verified patient
Leo was great! Very quick to help me and accurate with his eye exam. Got new glasses in 24 hours, amazing service.
Verified patient
Dr Eases it's too professional and kind he explained all the options and was really really clear with the payment.
Verified patient
I had no wait time at all! The doctor was very informative and listened to all my concerned. Great experience.
Verified patient
Nothing our of the ordinary. usual eye- testing procedure for persons in my age bracket. Thank you.
Easiest eye appointment I've been to! Was able to order contacts and some great glasses after a brief exam.
Verified patient
The place looks like an antique store, outdated equipment. They try sell me extras I didn't need nor want.
Verified patient
Very thorough and knowledgeable. Very short wait time as well. Would definitely go back to this doctor.
Verified patient
Dr. Leo is very knowledgeable in his field. He's descriptive, thorough and listens to me.
It was awesome. And got a great pair of frames!!!!!!! So excited can't wait to pick them up!!!!!!!
Verified patient
Excellent Optometrist. Very knowledgeable and great bed side manners. Highly recommend.
Verified patient
very friendly and professional. communicated well makes you feel at ease
Verified patient
The doctor was running alittle late. But it was ok, everybody was very nice to me
Verified patient
Although his receptionist wasnt there he still up kept a patient professional!
Verified patient
It didn’t help much but He did make me understand that I needed a specialist !
Verified patient
Dr.Esses was very nice and professional. He took his time with my eye exam.
Verified patient
he was patient good with my son during the eye exam and he is very respectful
Verified patient
Very professional and easy to with.Been going there fo many years.Good jo.
Great doctor! He knows he is doing and helped me pick out the best glasses.
Verified patient
I really enjoyed my visit and I felt like my eyes were thoroughly examined
Verified patient
Doc is looking to push glasses sales, but was fine otherwise
Very friendly! Clearly very passionate. 10/10 would recommend
Verified patient
No complaints. Very nice and professional . Higlhy recommended !!
Verified patient
Friendly, quick, efficient, and thorough. 5/5 recommend.
Verified patient
Very professional Easy to talk too Very informative
Verified patient
perfect appointment and easy. highly recommended.
Verified patient
If I could give zero stars, I would. I was the last appointment for the day and he left early. I arrived on time and the person behind the counter laughed that he wasn’t there. Completely unprofessional
Office was dingy and dirty, not sure if fit for medical office, as well as doctor didn’t know I was coming and pretty much me showed me in and out. I explained my symptoms but his communication was so unclear and he spent all of five minutes checking my eye. I still feel issues with my eye and the medicine didn’t clear it up.
Verified patient
The office is outdated, the mirrors need to be cleaned and posters are old and worn with tape holding them together. He was very short with his answers and did not take time to explain what my prescription was and how it changed over time.
Verified patient
Quick and easy.
Verified patient
The office was rather modest, but Dr. Esses was very friendly, knowledgable and attentive. He even took the time to explain each part of my exam to me so that I understood what he was checking with each test. I only had to wait a few minutes before he saw me. I would definitely recommend
Incredibly swift service and would have been 0 wait if my appointment wasn’t rescheduled a minute before it was supposed to start. I arrived 1 minute late and there was a sign on the door saying they’d be back at the start of my appointment. No explanation was offered when my appointment started 30 mins later. The office was incredibly dirty, cobwebs in the windows and dust on the chairs, but there was a machine I’ve never used before that got an image of my retina without dilation and I thought that was very cool! The provider was helpful and explained the different machinery but as a bit of a germaphobe, there should be more care with cleanliness and communication with patients.
Solid and straightforward eye exam.
Verified patient
It was great!!
Verified patient
Nice and friendly. Fast service also.
Verified patient
Showed up 30 minutes early and he seemed like he was shutting down shop. Didn’t seem to know why I was there either so I guess he isn’t always aware of his booked appointments. Entire process was rushed and gained minimal information so either his knowledge is limited or he didn’t care enough to explain to his best ability. Had audacity to pitch the idea of adding in new lens on top of what I was paying for his rushed services. I recommend picking some where else and get your moneys worth.
Was just a shocker to incur cause I was under the impression that my insurance cover the glasses and lens. But the provider was great and knowledgeable in his field. Very nice experience
Verified patient
Leo was very efficient and friendly.
Verified patient
The doctor is very nice but the office aesthetic is terrible! I honestly almost walked out when i came into the office. The frame selection is horrible. If it weren’t for the doctor being so good then i wouldn’t go back. I also won’t be purchasing my glasses from them.
Verified patient
Dr. Leo was some what friendly, although I felt he tried to get me to pay out of pocket for something my insurance covers 100%. The office needs a deep cleaning, there is dirt and dust covering the walls and floor in the back office. It took 2 weeks to receive my glasses.
Verified patient
This was a quick and easy appointment! Dr saw us right away and was efficient, clear communicator and had a great personality. Made me feel very comfortable and at ease with the process! Will be coming back :)
Visit was quick and easy and to the point.
He answered all of my questions.
I was provided with immediate relief after an exam of my eye. I was seen right away with no wait and even got a pair of vision glasses. The prescribed medication immediately reduced the swelling and irritation around my eye. He is the ABSOLUTE BEST!
Verified patient
I was seen right away. No wait time at all and the exam was done quickly. The doctor had excellent bedside manner and recommendations for eyewear.
Verified patient