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LifeStance Health - Illinois
4.83
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.86
Bedside manner
4.82
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Anthem Blue Cross Blue Shield
Health Alliance
HealthSmart
Medicare





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LifeStance Health - Illinois
1 E Erie St, Ste 520, Chicago, IL 60611


Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Anthem Blue Cross Blue Shield
Health Alliance
HealthSmart
Medicare





66 office locations
LifeStance Health - Illinois (1 of 66)
808 S Eldorado Rd, Ste 300, Bloomington, IL 61704
LifeStance Health - Illinois (13 of 66)
175 E Hawthorn Pkwy, Ste 235, Vernon Hills, IL 60061
LifeStance Health - Illinois (17 of 66)
1301 Pyott Rd, Ste 105, Lake in the Hills, IL 60156
LifeStance Health - Illinois (26 of 66)
15025 S Des Plaines St, Ste 201, Plainfield, IL 60544
LifeStance Health - Illinois (30 of 66)
20550 S La Grange Rd, Ste 105, Frankfort, IL 60423
LifeStance Health - Illinois (39 of 66)
4471 Lawn Ave, Ste 202, Western Springs, IL 60558
LifeStance Health - Illinois (63 of 66)
935 National Pkwy, Ste 20, Schaumburg, IL 60173
1 of 66
Providers at LifeStance Health - Illinois (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.86
Bedside manner
4.82
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
4088 reviews
Most relevant
Victoria was so nice and made me feel very comfortable. Great listener.
February 16, 2022Dawn H.Verified patient
very good
March 23, 2023Kaitlyn L.Verified patient
great for young adults!
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Abby is great and listens to my concerns and looks for solutions.
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Straight forward and clear communication, helpful
October 14, 2024sofia K.Verified patient
So cold and uncaring.
Would literally cut me off in the middle of speaking and told me to "chill" because I was nervous and manic.
If you're self-aware in your mental illness or have a firm grasp of yourself at all, I would avoid her because she's gonna spend nearly the entire session doubting you.
July 27, 2023Initials hidden
Really great. She listened to my concerns, addressed them and gave me some feedback and next steps. Highly recommend. The office was clear about next steps.
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I can say I didn’t think I got the attention a patient should receive during their meeting given they were on their phone multiple times and would say “sorry what did you say?”, and when I mentioned my gender identity they had a shocked facial expression on their face despite it mentioning they work with lgbtq patients, I found that strange. I do feel like they described things very clearly and thoroughly to you and confirm that you understand why and what they’re giving you. The only other issue is that I think it is bizarre to question whether a patient was actually diagnosed or not by another doctor when it’s your first time meeting them and then basically telling them that they’re wrong.
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I need a therapist and psychiatrist and I got too awesome Doctors Denise Goff and Amy Short. If anyone needs help definitely ask about them. You can do your appointments from home which is great because I don’t always have a car and I don’t have to worry about my anxiety going through the roof . I haven’t had one bad experience and I definitely recommend them to everyone. I’m so happy with how things are going. Great Place. !!!!
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Excellent!
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Andréa is a very caring professional who listens. She is the type of person who you can feel at ease talking to. There is no judgement. She is patient and understanding as she helps those through their difficulties. This is who I highly recommend.
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Best thing I’ve ever done!
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Best thing I’ve ever done!
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Andrea listens and gives feedback. She helps you with what you are going through. She lets you know that what you think and feel is a normal part of the process. She helps you where you are moving forward knowing that there will be set backs at times. Thank you Andrea
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It was through Telehealth and it was a "Great " experience. Thank you I've been waiting for oh so long .
January 26, 2022Jody S.Verified patient
Dr. Carter is an extremely competent therapist who is friendly, knowledgeable and caring.
May 10, 2022Reena S.Verified patient
Very nice and understanding and helped me process things I'm feeling
July 28, 2021Lidia M.Verified patient
Very professional environment and made me feel very welcome!
July 16, 2021Rowan H.Verified patient
Cheryl seems like she is a very caring and compassionate person. I am looking forward to future appts with her as well as her expertise.
April 9, 2024Molly M.Verified patient
My first appointment with Cheryl and I felt very comfortable with speaking her. Appointment was via TeleHealth.
She’s a great listener. I can’t wait to the for future appointments . I feel she’s going to be very helpful with me and my needs.
March 9, 2023Initials hidden
Dr Carter was very Nice & she ask the questions and she is a very good listener she understands my Concerns . My appointment was virtual if that’s not a problem .
January 12, 2022Vivian B.Verified patient
My experience with Dr. Carter was awesome. This was the first time that I met with her and I thoroughly enjoyed meeting with her. She made me feel relaxed and wanting to open up with her. I look forward to working with her.
Yolanda E.Verified patient
I have a lot to say and felt so much emotion coming out within the first 10 mins. Dr Carter was respectful, kind, and a great listener. I can’t wait to meet with her again!
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Felt amazing after appointment
July 9, 2021Guadalupe M.Verified patient
I would definitely recommend family and friends to book my therapist! She is very knowledgeable and understanding.
April 3, 2026Jamia W.Verified patient
Simply amazing!!! Exactly what I was looking for!!! I can’t wait to see what the future holds going forward!!! She gives off such positive energy and made me feel so much better just after 1 visit!!
March 8, 2022Chasity W.Verified patient
Sheila was great, made my first appointment easier than expected.
July 23, 2021Initials hidden
I will not be going back.
November 20, 2025Judi M.Verified patient
Sheila made my first ever therapy session a breeze. I was terrified and anxious beforehand but she made me feel comfortable and excited to work with her.
October 3, 2024Ciara M.Verified patient
I was extremely nervous to come because I've never done this before, and Sheila was so warm and welcoming. She made me relaxed and open up super fast. She's very straight forward and explains everything to you. I'm definitely coming back.
December 9, 2022Amanda D.Verified patient
Great first few appointments.
October 31, 2022Lisa P.Verified patient
First appointment...listened to my story and issues. Felt comfortable sharing considering it was the first session. Energy of therapist provided a safe place to be honest and open.
September 28, 2021Randall R.Verified patient
Liked her style and approach to a first appointment….. good listener, not judgmental, patient.
April 29, 2026Ward S.Verified patient
Could not have asked for a better experience. 10/10 would recommend.
December 5, 2022Patrick M.Verified patient
My visit went very smooth the front desk staff was so helpful and friendly, and Anjelica was so kind and thoughtful. Highly recommend
February 25, 2026Maureen B.Verified patient
I’ve been seeing Jenny for awhile, as well as, Connie monthly. Highly recommended them both! ??
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Actually takes notes and can speak back what you said
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Felt comfortable and overall good experience
October 25, 2023Initials hidden
Very relaxed, I felt that her full attention was on me. Felt like a girlfriend conversation
April 30, 2021Belinda. C W.Verified patient
They are very helpful with making sure you are prepared for your first visit and are very friendly. They gave perfect directions from getting to the building and where they are inside the building. The waiting room also has a station for coloring and toys for kids.
April 25, 2023Yasmine B.Verified patient
Amy was friendly and put me immediately at ease. She listened well, and validated what I was feeling. She indicated which things she could help me work through. I feel confident in our future appointments.
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It was great! Dr. Shyu is very efficient/knowledgeable and talks in a way that was easy for me to understand.
April 12, 2022Erin T.Verified patient
Dr. Shyu is fantastic! I have a storied past with different providers from moving around often so I appreciated that she took time to really dive into my history as well as set aside specific time for my current concerns. I look forward to working with her on my mental health going forward!
September 23, 2021Riley S.Verified patient
I’m new to dr shyu and I just love her! I feel really comfortable and taken care of when I see her. I already recommended her to my sister! I’m so glad I found a psychiatrist I can feel so comfortable talking about anything with. So happy to be her patient ??
May 25, 2021Samantha D.Verified patient
I absolutely love Connie, she’s relatable, very patient and understanding. I went in feeling very anxious but left knowing I was in such good hands! Highly recommend ??
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This was my first appointment with Connie Shyu, and I really liked her! My last provider, Heidi Napolitano sadly left the practice, but she referred me to Connie because she thought Connie would be a good fit for me, and of course I trusted her recommendation. Connie is so friendly, very upbeat, and very easy to talk to! I never felt judged, she had a lot of great suggestions for me, and she was just overall very open and genuine.
April 8, 2021Jesica S.Verified patient
She was amazing!
March 3, 2021Joey W.Verified patient
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