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LivWell Dentistry
3 specialties450 Sutter St, San Francisco, CA4.83
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.89
Bedside manner
4.87
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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All provider availabilityToday, Apr 21 – Mon, May 4
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDelta DentalGuardian
1 office location
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LivWell Dentistry
When you visit San Francisco general dentist Dr. Wenli Loo, your smile is our top priority. Dr. Loo and her entire dental team is dedicated to providing you with the personalized, quality dental care that you deserve. Located a little over 2 miles from Fisherman's Wharf at 450 Sutter Street in Suite 2640 Wenli Loo, DDS proudly serves patients from San Francisco, Forest Hill, Mission Bay, Golden Gate Heights and all of the South Bay area.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.89
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
323 reviews
Most relevant
Wonderful first experience. She took the time to explain what she did and why and what needs to be done moving forward.
June 30, 2023Julia D.Verified patient
Dr. Loo and staff are great! All are very friendly and do a great job. Nice, new, modern facilities. Great experience!
December 3, 2015Richard P.Verified patient
Dr Loo is an excellent professional. She makes you feel comfortable with exceptional bedside manners. It's painless!
March 6, 2012Gabriela G.Verified patient
The care and attention Dr. Loo showed was great. Felt comfortable and that my concerns were understood.
November 16, 2023Carmine E.Verified patient
It was great. The only wait was that she called my insurance to better understand my coverage (which I appreciated!)
July 16, 2013Initials hidden
Had a tooth filling that fell out the day before and Dr. Loo had an appointment right away.
August 27, 2024Alexandrea W.Verified patient
Super friendly and gentle during cleaning. Comfortable office with a nice view and massaging patient's chair (?!).
July 25, 2012Tiffany N.Verified patient
Location is not great if you drive, but overall this will be my new primary dentist.
October 21, 2024Mikesha L.Verified patient
Dr Loo is an excellent dentist, using state of the art technology to compliment her depth of dental knowledge
September 18, 2013Sara S.Verified patient
One of the best dental experiences I’ve had in a long time. I highly recommend this dentist.
January 16, 2024Ross K.Verified patient
The imaging step went very smoothly, with no need for retries. She was very knowledgeable and thorough.
June 29, 2019Linda C.Verified patient
Dr. Loo was great to talk to and explained everything clearly. Did not try and push procedures.
November 22, 2019Keqing L.Verified patient
Good visit. Prompt and friendly. Great views of the City. Won't try to sell you on anything.
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Everything went perfect! She was extremely kind, saw me immediately and did an excellent job.
August 21, 2014Jack B.Verified patient
Very thorough and thoughtful with her explanations. I would definitely recommend to others.
October 28, 2014Lisa H.Verified patient
Very personable and professional staff. Excellent customer service. Go the extra mile.
May 4, 2016Maria E.Verified patient
The staff were really helpful and I appreciate their patience with me.
April 10, 2023Avery P.Verified patient
Dr. Loo was very knowledgeable and helpful. She had great bedside manner.
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I have been going to Dr. Loo for over 3 years now and she is the best!
June 26, 2014Henry L.Verified patient
EXCELLENT SERVICE AND QUALITY OF TREATMENT. HIGHLY RECOMMEND WENLI.
December 4, 2014Robert K.Verified patient
Excellent dentist, I would not think of going anywhere else.
Michael H.Verified patient
Professional, quick and great bedside (chairside?) manner.
December 23, 2014Peter T.Verified patient
Very fast and efficient. Out the door in 45 minutes.
December 9, 2014Initials hidden
Excellent experience and very friendly and helpful to get my dental issues back on the right track. Would recommend to anyone.
February 9, 2026Kamel J.Verified patient
I had a great experience with Dr. Loo! She was very thorough and explained everything with me. Overall fantastic experience here.
July 1, 2025Bridget K.Verified patient
Dr. Kim was very professional and she communicated very clearly. She addressed all of my questions/concerns and made my visit to the dentist a very pleasant one. Fantastic bedside manner. 10/10 would recommend!
March 19, 2025Mingxi L.Verified patient
What stood out the most was the professionalism and care/concern to make you comfortable plus communicate well to receive the information from you to best help you.
March 9, 2025Tracy S.Verified patient
Wenli Loo, DDS is a great dentist. She was gentle and thorough and very friendly and easy to talk to. There was no wait time and no issue with my insurance. I recommend her as a dentist.
January 31, 2025Sara E.Verified patient
Dr. Loo and the team at LivWell Dentistry always provide the best experience for my dental visits. The office is clean and modern with great views of SF.
Dr. Loo always takes the time to listen and explain everything in a way that is easy for me to understand. I always appreciate her patience and chair-side manner.
With so many dentists in SF, I am so lucky to have found Dr Loo!
March 20, 2024Vincent V.Verified patient
I have no idea who the person is who saw me. I booked an appointment with a Female Dentist and whoever, I saw today is not the person I saw in the picture on Zoc Doc when I made the appt online. He (the Dentist) I actually saw today, sounded like a used car salesman and talked to me like I was a 3 year old child during my teeth cleaning. The receptionist kept interrupting him while he was cleaning my teeth with drivel about patients that needed something from him, appts, etc. Like apparently she was not capable of manning the desk until my teeth cleaning was done. I am actually a little furious that who ever I booked an online appt with was not in-fact the Dentist I saw today. No one at the front desk when I came in today informed me that I would be seeing a completely different Dentist. Also, today's Dentist pawned me off to another Dentist for the other teeth work I need to have done. However, I will be finding another Desist since this place seems to be very unprofessional.
March 2, 2024Initials hidden
Great dentist. Great staff. Highly recommend.
July 1, 2023Eric W.Verified patient
Top notch staff and professional prompt support
May 23, 2023William R.Verified patient
I would maybe have given this five stars if I was seen by Dr Wenli Loo, but it was jarring to me that Dr Kim showed up instead. Dr Kim and her assistant were very nice, but it's still a negative to not get the doctor I did my research on beforehand (Dr Wenli Loo is much more experienced than Dr Kim). The front office is organized and responsive.
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They listened to my concerned and made me feel supported with the areas that needed work, without making me feel bad about it.
Mary M.Verified patient
Had a pleasant, seamless appointment
December 26, 2022Cameron S.Verified patient
Dr. Kim was very attentive and careful.
December 20, 2022Fernanda C.Verified patient
Really great staff and a nice office. She explained everything she was doing and provided options to help improve my dental hygiene. I needed to get a filling in before the holidays and she was able to squeeze me in at the end of the day around closing time
November 21, 2022Arlette E.Verified patient
Very friendly and explained everything they were doing. Gave recommendations on next steps and where not pushy. Very gentle and efficient. Highly recommend
October 31, 2022Stacy A.Verified patient
First time but she will now be my primary dentist.
Clean office on to floor with great view. Very Professional staff , overall 5 star , 10 if I could give it.
February 9, 2022Jason E.Verified patient
I've been going to Dr. Loo for years and she's consistent each time. She's friendly, personable and does a good job with my cleanings and checkups. She takes the time to explain what is going on with my dental health and her recommendations. Her office staff is always super professional. I highly recommend Dr. Loo.
May 25, 2021Initials hidden
A great office with a gorgeous view. I’m a very anxious patient and the office itself felt so safe and relaxing! It was nothing like the super white, metallic, and off putting offices I’ve been to in the past. Both the doctor and the hygienist were very kind and accommodating. I felt safe the whole time. I was the only patient in the office as well which was an added level of comfort for sure! I already scheduled a follow up appointment and will be returning to Dr. Loo’s office in the future
February 23, 2021Carrie S.Verified patient
Dr Loo and her staff are always very professional and make dental visits a pleasure! The office is very modern and new with views of the city. With every visit, Dr Loo always takes the time to thoroughly clean and properly examine my teeth. I am happy to have found such a great dentist located in a convenient location in the city.
September 30, 2019Vincent V.Verified patient
I absolutely love seeing Dr. Loo for all of my dental needs! She is experienced, thorough, and so sweet! She always listens to my concerns and makes sure to address all of them throughout the appointment. Dr. Loo and her staff are very professional and good at what they do --from the beginning of the appointment to the very end, I feel very well taken care of and even receive advice on how to continue taking care of my teeth at home. Definitely coming back for all my dental care!
September 24, 2019Hanna K.Verified patient
The office is open concept with no privacy measures offered the patients (there had been music playing when I arrived but it had shut off during my appointment), and another patient’s X-rays were on the computer screen of my exam room (angled for patient visibility) when my treatment started. I don’t think Dr. Loo reviewed the forms I filled out before the appt. Dr. Loo was kind and informed, but I would not come to this office again.
September 21, 2019Lizzie H.Verified patient
Dr. Loo and her colleagues are helpful and warm. They make you feel comfortable and confident that you are getting the best service. Jenn is amazing, assuring me that it’s gonna be ok :)
August 21, 2019Marie Soleil T.Verified patient
Coming to the dentist is no longer a chore! Dr. Loo is always professional and well-versed. My appointment was quick and I’m very happy with my service.
June 28, 2019Sharon D.Verified patient
Dr.Loo and staff is very efficient and on time. I love the text message reminders for appointments. The office is very clean and modern. Oh, and a great view! (:
March 11, 2019Janice B.Verified patient
Dr. Loo’s bedside manner is terrific! She’s a very warm, nice person as well as extremely
professional. She makes going to the dentist an enjoyable experience.
September 10, 2018Shani A.Verified patient
Love Dr. Loo! It is so easy to make, cancel, or change appointments. Dr. Loo is professional and thorough, making her someone I can trust. I highly recommend Dr. Loo and her incredible and friendly staff!
August 9, 2018Sharon D.Verified patient
Wonderful! Great experience.
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