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Lucent Psych
4.88
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.95
Bedside manner
4.93
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Regence
Cigna
Aetna
Anthem Blue Cross Blue Shield
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Lucent Psych
WA
Today, Aug 22 – Fri, Sep 4
Insurances accepted
99% of patients have successfully booked with these insurancesUnitedHealthcareRegenceCignaAetnaAnthem Blue Cross Blue Shield
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Lucent Psych
Lucent Psych - Telehealth Psychiatric Services
Lucent Psych provides virtual psychiatric care to young adults and mid-adults, with a focus on holistic mental health treatments. Led by Andrea Ancer Leal, DNP, PMHNP-BC, LMSW, the practice offers comprehensive care that blends medication management with psychotherapy. We specialize in treating conditions such as anxiety, depression, ADHD, PTSD, and more, ensuring personalized and accessible care through convenient telehealth appointments.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.95
Bedside manner
4.93
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
309 reviews
Most relevant
Creating an appointment was so easy, my doctor was amazing, and I got my meds within the same day. Highly recommend!
July 23, 2025Giuliana C.Verified patient
This was a very easy process, I got an appointment in 1 day of requesting. The doctor was very kind and helpful.
July 29, 2025Initials hidden
She's very kind and easy to talk to. Didn't feel any judgement or that pushy vibe from doctors about medication.
ECVerified patient
I felt comfortable and free the express myself without feeling ashamed or judged. I felt heard and listened to.
December 9, 2024Todd E.Verified patient
I was pleased with how my appointment went. I was kept at ease and felt comfortable the entire appointment.
November 21, 2024Andrew T.Verified patient
As a man that was hesitant about seeking help, she made me feel comfortable and proud I made the appointment.
August 20, 2024Brandon C.Verified patient
She was easy going and helped me feel comfortable with my mental health treatment.
RMVerified patient
Initial visit was great! Dr Leal made me feel comfortable and heard.
March 18, 2025Michael W.Verified patient
Great communication and I really felt heard and seen!
March 31, 2025Initials hidden
Had an amazing visit with Dr. Andrea, I felt heard and comfortable.
March 6, 2024Brenda M.Verified patient
So far it was a smooth experience getting established
November 8, 2024Christine S.Verified patient
Whitney was so helpful. She really paid attention to what I was saying and was very kind and gentle with her approach.
October 15, 2025Sabrina P.Verified patient
Whitney Wray is AMAZING! Best beside manner I've experienced. She cares about the whole person. Highly recommend!
November 11, 2025Elyse S.Verified patient
I love her ! Very personable and really listened . I’m so glad she takes my insurance
July 14, 2026Sierra S.Verified patient
The psychiatrist was extremely patient and comforting. Great experience.
MCVerified patient
She was very kind, patient, and listened to my concerns.
Initials hidden
The treatment plan feels personalized, not one-size-fits-all.
MPVerified patient
Explains everything clearly and makes me feel comfortable.
MNVerified patient
Appointments always start on time and never feel rushed.
RHVerified patient
Actually listens instead of just writing prescriptions.
CLVerified patient
Helped me through one of the toughest times of my life.
HSVerified patient
Honestly the best mental health support I’ve ever had.
ZCVerified patient
Finally sleeping better thanks to the care I received.
ATVerified patient
Explains treatment in a way that actually makes sense.
BCVerified patient
I feel safe sharing things I’ve never told anyone.
SPVerified patient
Gave me options and let me choose what felt right.
NFVerified patient
Lois is a wonderful doctor!! She made me feel very comfortable and accepted!
July 22, 2026Cynthia F.Verified patient
Absolutely horrible communication and scheduling. Go somewhere else.
August 6, 2026Kyle H.Verified patient
This was the best experience I’ve ever had with a psychiatrist. She instantly put me at ease and was kind, such a good listener while keeping my rambles on track, asked all the questions I needed asked, had a wealth of knowledge and put all my anxieties about medications at bay. Honestly find myself looking forward to going back for my follow up.
July 14, 2026Initials hidden
The level of empathy Lois brings to her work is truly exceptional. She listens attentively, validates my experiences, and offers thoughtful guidance with compassion and authenticity. Her encouragement has empowered me to take meaningful steps toward better mental health.
SEVerified patient
Lois truly embodies what compassionate mental health care should look like. She approaches every conversation with empathy and authenticity, creating an atmosphere of trust and understanding. Her guidance has empowered me to focus on growth rather than limitations.
ESVerified patient
What stands out most about Lois is the authenticity she brings to every interaction. Her empathetic and compassionate nature helped me feel safe opening up about issues I had struggled to discuss before. She empowered me to believe in my ability to heal and grow.
OCVerified patient
Lois creates a welcoming and judgment-free environment where patients can be themselves. Her empathy and compassion are evident in every conversation, and her authenticity fosters trust. She has empowered me to develop healthier habits and a more positive outlook on life.
DLVerified patient
One of the things I appreciate most about Lois is her authenticity. She is compassionate, empathetic, and always willing to meet patients where they are without judgment. Her support has empowered me to believe in myself and my ability to grow.
CBVerified patient
She was kind and very knowledgeable. I appreciate the direct questions and clear answers to my questions.
Initials hidden
The first few appointments were great, I got a prescription that works for me, but after the two week trial period, she decided to cancel the prescription and focus on an autism diagnosis for some reason.
July 30, 2026Initials hidden
Very personable.
July 22, 2026Jessica L.Verified patient
I had a great appointment today, she explained everything to where at the end i didnt even have questions for her. 10/10
July 15, 2026Jose G.Verified patient
Loved my sessions with heather! Looking forward to speaking with her again at my next appointment, great listener!
August 3, 2026Elva M.Verified patient
I appreciate that NP Jessica took the time to really get to know me as a new patient.
August 19, 2026Alexandria B.Verified patient
Jessica Heather was amazing! She was very relatable, thoughtful and sincere. I greatly enjoyed talking with her and felt she was very compassionate. In just the first meeting with her I felt heard, seen, and understood. For probably the first time in my life I didn't feel like I sounded crazy when explaining to what I was going through because she understood what I was trying to relay. I highly recommend her.
Lindsi H.Verified patient
She listens and makes me feel seen.
August 6, 2026Caitlyn H.Verified patient
Jessica was able to understand my complex health situation, and was available to help through medication transitions. Her compassion was appreciated. I highly recommend her!
August 5, 2026Jesse R.Verified patient
It was so easy to book and I felt very seen and understood by Jessica. She was so kind and validated how I felt and explained clearly what is going on. Understanding the diagnosis helped me process it in a good way and I was so appreciative of her. Would 100% recommend if you are dealing with anxiety or other symptoms that impact your daily/school/work life.
July 24, 2026Initials hidden
I highly recommend because she personalized my care to fit my needs. She listened, genuinely cared about my well-being, and made me feel comfortable throughout the entire process.
July 24, 2026Meghan K.Verified patient
Great
July 21, 2026Deanna H.Verified patient
I’ve been bouncing between psychiatrists trying to find someone who actually makes me feel safe and understood. Even though this appointment was virtual, she immediately created a welcoming, comfortable space. She has a relatable way of communicating that makes it easy to open up, and I felt genuinely listened to the entire time. I left the session with a sense of relief I didn’t expect. If you’re looking for a psychiatrist who truly listens and makes you feel supported, she’s absolutely the one.
July 15, 2026Samoan N.Verified patient
It was a great experience she’s a very great listener also communicator. She made feel heard and understood and she gave me plenty of information which was very helpful.
July 14, 2026Initials hidden
I had no idea what to expect but I was simply blown away by how patient and caring my provider was. I felt so seen and safe enough to be honest. 10/10
July 8, 2026Cristin B.Verified patient
Working with Jessica has been a positive and transformative experience. She demonstrates genuine compassion and takes the time to understand the unique challenges her patients face. Her encouragement and belief in my ability to improve gave me the confidence to keep moving forward.
DCVerified patient
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